by Working Knowledge editors - Publications - Faculty & Research

10 May 2010
Research & Ideas

What Top Scholars Say About Leadership

Works on the subject of leadership weigh down bookstore shelves the world over. Tomes tell you how to be a 30-second manager, how to inspire your employees like Churchill, and the three keys to "strength-based leadership."... View Details

Keywords: by Martha Lagace; Education

12 Sep 2022
Research & Ideas

When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment

Evolutionary Nature of Breakthrough Innovation: Re-Evaluating the Exploration vs. Exploitation Dichotomy Science: The Unlikely Frontier for New Business Ideas Engineering Serendipity: The Role of Cognitive Similarity in Knowledge Sharing... View Details

Keywords: by Rachel Layne; Aerospace

08 Jan 2020
Research & Ideas

NFL Head Coaches Are Getting Younger. What Can Organizations Learn?

same time, the Los Angeles Rams “morphed from a plodding exemplar of mediocrity” to an explosive conference winner, also with the help of a modern, creative offensive system, helmed by the youngest coach in NFL history, Sean McVay. The... View Details

Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports

Raffaella Sadun

Raffaella Sadun is Charles E. Wilson Professor of Business Administration at Harvard Business School, and is a Co-Chair of Harvard Business School’s Project on Managing the Future of Work and co-PI of the Digital Reskilling Lab. Her research focuses on managerial... View Details

13 May 2022
Research & Ideas

Company Reviews on Glassdoor: Petty Complaints or Signs of Potential Misconduct?

identifying future scandals, he says—but in preventing them before they occur. Related reading from the Working Knowledge Archives Reviews, Reputation, and Revenue: The Case of Yelp.com Feedback or ideas to... View Details

Keywords: by Michael Blanding; Technology

28 Sep 2006
Working Paper Summaries

Architectural Innovation and Dynamic Competition: The Smaller “Footprint” Strategy

Keywords: by Carliss Y. Baldwin & Kim B. Clark; Computer

07 Jul 2008
Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

facilitated by Enron's bankers and advisors and largely missed by its board of directors and other watchdogs. Here are some "high level" details: Jeffrey Skilling had begun View Details

Keywords: by Martha Lagace; Energy; Utilities

22 Feb 2024
Research & Ideas

How to Make AI 'Forget' All the Private Data It Shouldn't Have

underpin this technology typically subsume the information that users enter, helping the software provide better answers over time. Working Knowledge spoke with Seth Neel, an expert on machine “unlearning”... View Details

Keywords: by Rachel Layne; Technology; Information Technology

03 Oct 2023
Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

say that's actually the way from the beginning we started talking about this, that I look at it. I look at it as an offering. And I learn to do that, Jeff, when I had done a movie called Beloved, a book written by Toni Morrison. I View Details

Keywords: by HBS Staff

19 Dec 2023
Research & Ideas

The 10 Most Popular Articles of 2023

Soon after ChatGPT debuted in late 2022, business leaders began taking their first steps into generative artificial intelligence, approaching this powerful technology with a mix of awe and trepidation. It’s no surprise that one of the most-read articles in HBS View Details

Keywords: by Danielle Kost

March 2004 (Revised February 2006)
Case

Salt Lake Organizing Committee, The: 2002 Olympics

By: H. Kent Bowen, Bryce LaPierre and Courtney Purrington

After two and a half years of effort, Fraser Bullock, COO of the 2002 Winter Olympics, faced projected deficits and post-9/11 security requirements only five months before the opening ceremony. Summarizes the organizational structure and processes put in place by... View Details

Keywords: Framework; Knowledge Dissemination; Business or Company Management; Managerial Roles; Organizational Design; Organizational Structure; Planning; Practice; Risk and Uncertainty; Safety; Sports; System

Citation

Educators

Purchase

10 Jan 2011
Research & Ideas

Is Groupon Good for Retailers?

hit to profit margins? A new working paper, To Groupon or Not to Groupon: The Profitability of Deep Discounts, sets out to help small businesses decide whether offering large discount vouchers is a profitable decision. HBS View Details

Keywords: by Carmen Nobel; Advertising; Technology

Dorothy A. Leonard

Dorothy Leonard*, the William J. Abernathy Professor of Business Administration Emerita, joined the Harvard faculty in 1983 after teaching for three years at the Sloan School of Management, Massachusetts Institute of Technology. She has taught MBA courses in... View Details

Keywords: computer; consulting; education industry; electronics; federal government; high technology; information technology industry; software; venture capital industry

30 Apr 2024
Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

Reprinted with permission from Edward Elgar Publishing. You Might Also Like: Doing Well by Doing Good? One Industry’s Struggle to Balance Values and Profits 6 Strategies for Building Socially Responsible—and Profitable—Companies Giving... View Details

Keywords: by Dina Gerdeman

25 Jul 2023
Research & Ideas

Could a Business Model Help Big Pharma Save Lives and Profit?

Might Also Like: The FDA’s Speedy Drug Approvals Are Safe: A Win-Win for Patients and Pharma Innovation Curbing an Unlikely Culprit of Rising Drug Prices: Pharmaceutical Donations Buy-In from Black Patients Suffers When Drug Trials Don’t Include Them Feedback or ideas... View Details

Keywords: by Esther Schrader; Pharmaceutical; Health

28 Nov 2023
Book

Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?

Capitalism Succeeded Beyond the Cold War: Reinventing Socialism in 5 Countries Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Oxford University Press/HBSWK View Details

Keywords: by Sean Silverthorne

28 Aug 2023
Research & Ideas

How Workplace Wellness Programs Can Give Employees the Energy Boost They Need

employees—and which ones have a higher return on investment. Continue investing in the programs that are working and cut the ones that aren’t. By prioritizing energy management and investing in resources... View Details

Keywords: by Hise Gibson

30 May 2023
Research & Ideas

Can AI Predict Whether Shoppers Would Pick Crest or Colgate?

Managers Can Stop It by Asking the Right Questions Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/Fascinadora View Details

Keywords: by Kristen Senz

15 Sep 2022
Research & Ideas

Looking For a Job? Some LinkedIn Connections Matter More Than Others

networks, before job-seekers need to use them. “People are realizing how important it is to have diverse teams, and by having a diverse digital network, you will be more able to find more diverse candidates.” Bojinov, who previously View Details

Keywords: by Michael Blanding

09 Jun 2015
Sharpening Your Skills

Sharpening Your Skills: Social Media

consumers not only discuss and disseminate branded content, they also create it. Why the ALS Ice Bucket Challenge was a Social Media Blockbuster Most companies should envy the financial and brand awareness brought about by the ALS Ice... View Details

Keywords: Re: Multiple Faculty; Advertising

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