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    Collaborating across cultures

    We propose that managers adept at thinking about their cultural assumptions (cultural metacognition) are more likely than others to develop affect-based trust in their relationships with people from different cultures, enabling creative collaboration. Study 1, a... View Details
    • 04 Oct 2016
    • Blog Post

    Why We Recruit: CVS Health

    Development team have been fantastic partners in helping us develop and execute successful recruiting plans on campus. The team is always willing to work with us on creative ideas. What recruiting tactics have you found most successful in... View Details
    Keywords: Health Care
    • 2016
    • Case

    Advanced Leadership Pathways: Alberto Mora and the Costs and Consequences of Torture

    By: Rosabeth M. Kanter and Benjamin Summers
    Alberto Mora's time as General Counsel of the Navy from 2001–2006 greatly influenced his mission to illuminate the policy consequences of torture. Mora's drive to restore the nation's awareness and conscience against torture was gaining traction. Prominent... View Details
    Keywords: Leadership Skills; Torture; Costs And Consequences; Humane; Restraint; Human Dignity; Treatment Of Prisoners; Prison; Repression; Opposition; Revolution; Democracy; Communism; International Affairs; Public Service; September 11; War On Terror; Operation Enduring Freedom; Guantanamo; Cuba; Coalition; Working Group; Cruelty; Interrogation; Memorandum; American Law; Authority; Authoritative; Quadrennial Defense Review; National Defense Authorization Act; Public Engagement; Advocacy; Law; Accountability; Center For The Victims Of Torture; Human Rights; Public Policy; Legality; Morality; Legal System; Tactical Military Operations; West Point; NGO; Human Rights First; American Civil Liberties Union; Human Rights Watch; Amnesty International; Constitution Project; Center For Constitutional Rights; Strategic Military Effect; National Security; Weapon; Terrorism; Prisoners Of War; Abu Ghraib; Pentagon; Ethics; Moral Sensibility; Leadership; Rights; Policy; Public Opinion; United States
    Related
    • Program

    General Management Program

    you benefit from a powerful learning experience carefully designed with a virtual setting in mind. Through live, synchronous program sessions you'll engage directly with our renowned faculty to learn from their latest research, gain... View Details
    • Program

    Program for Leadership Development

    experience of tens of thousands of participants. When you participate in a virtual HBS Executive Education program, you benefit from a powerful learning experience carefully designed with a virtual setting in mind. Through live synchronous program sessions, you'll... View Details
    • December 2011
    • Article

    EXEMPLARY CONTRIBUTION: Transforming Mental Models on Emerging Markets

    By: Charles Dhanaraj and Tarun Khanna
    Economic growth in the Western world increasingly depends on meaningful engagement with emerging markets such as Brazil, China, India, South Africa, and Turkey. Business schools are responding with increased attention to these markets in their research and curricula.... View Details
    Keywords: Emerging Markets; Business Model; Economic Growth; Developing Countries and Economies; Research; Business Education; Learning; Financial Institutions; Framework; Transformation; Perspective; India; China; Brazil; South Africa; Turkey
    Related
    • 2008
    • Chapter

    Identity Negotiation Processes Amidst Diversity: Understanding the Influence of Social Identity and Status Differences

    By: Jeffrey T. Polzer and Heather M. Caruso
    We integrate an identity negotiation framework with research on diversity, social identity theory, and status differences. This integration reveals the distinct advantages and challenges that high and low status people face when they engage in identity negotiation... View Details
    Keywords: Status and Position; Prejudice and Bias; Groups and Teams; Organizational Culture; Identity; Diversity; Power and Influence
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    • May–June 2019
    • Article

    Your Workforce Is More Adaptable Than You Think

    By: Joseph B. Fuller, Manjari Raman, Judith K. Wallenstein and Alice de Chalendar
    In 2018 the Project on Managing the Future of Work at HBS teamed up with the BCG Henderson Institute to survey 6,500 business leaders and 11,000 workers about the various forces reshaping the nature of work. The responses revealed a surprising gap: While the executives... View Details
    Keywords: Management; Employees; Attitudes; Organizational Culture; Organizational Change and Adaptation
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    • February 2017
    • Teaching Note

    The Tate's Digital Transformation

    By: Jill Avery
    John Stack was the visionary Head of Digital Transformation at the Tate, a collection of four major art galleries in the UK, including Tate Modern, the most visited gallery devoted to modern and contemporary art in the world. Stack was the architect of the Tate’s... View Details
    Keywords: Digital; Ecommerce; Experience; Customer Experience; Customer Relationship Management; Channel Management; Museums; Arts Marketing; Nonprofit; Marketing; Marketing Channels; Marketing Strategy; Customer Focus and Relationships; Digital Marketing; Digital Strategy; Social Media; E-commerce; Entertainment and Recreation Industry; Fine Arts Industry; England; United Kingdom; Europe
    Related
    • 2010
    • Other Unpublished Work

    Hunkering Down and Venturing Out: Network Activation in Response to the Uncertainty of Organizational Restructuring

    Uncertain times in organizational life are often accompanied by shifts in resources and power and can trigger a desire for people to affiliate with others. Yet little is understood about which network ties people activate when they feel uncertain about their standing... View Details
    Keywords: Risk and Uncertainty; Restructuring; Interpersonal Communication; Organizational Structure
    Related
    • 2013
    • Working Paper

    Helping You Help Me: The Role of Diagnostic (In)congruence in the Helping Process within Organizations

    By: Colin M. Fisher, Julianna Pillemer and Teresa M. Amabile
    Through an inductive, multi-method field study at a major design firm, we investigated the helping process in project work and how that process affects the success of a helping episode, as perceived by help-givers and/or -receivers. We used daily diary entries and... View Details
    Keywords: Groups and Teams; Knowledge Management; Performance; Cooperation
    Related
    • 29 Jul 2021
    • Blog Post

    Exploring the Intersection of Business & Health Care: Summer Fellow Derek Soled (MD/MBA 2022)

    designing interventions to increase vaccination levels for specific populations. I am helping reach vulnerable groups such as older immigrant adults, incarcerated adults, and home health workers, using focus groups and other market research to create tailored View Details
    • 2023
    • Working Paper

    Beefing IT Up for Your Investor? Open Sourcing and Startup Funding: Evidence from GitHub

    By: Annamaria Conti, Christian Peukert and Maria Roche
    We study the participation of nascent firms in open source communities and its implications for attracting funding. To do so, we link data on 160,065 U.S. startups from Crunchbase to their activities on the open source development platform GitHub. In a matched sample... View Details
    Keywords: Startups; Technology Strategy; GitHub; Machine Learning; Business Startups; Venture Capital; Information Technology; Strategy
    Related
    • 29 Oct 2020
    • Blog Post

    Delving Deeper into Development with the MBA/MPA-ID Program – a Q+A with Zainab Raji (MBA/MPA-ID 2022)

    effective development professional. Fortunately, I discovered the MBA/MPA-ID program while working on McKinsey engagements with HBS and HKS alumni such as Amandla Ooko-Ombaka (MBA/ MPA-ID 2016) and Philip... View Details
    • 21 Dec 2016
    • Blog Post

    Why We Recruit: CPP Investment Board

    Why We Recruit is a series of interviews with our recruiting partners covering a variety of topics ranging from their experience working with HBS to what they want students to know. New interviews will be released throughout the year to... View Details
    • 01 May 2018
    • First Look

    First Look at New Research and Ideas, May 1, 2018

    emerged as a core subfield (Messick & Tenbrunsel, 1996). This paper draws on that framework and applies it to negotiations, arguing that not all unethical behavior is intentional; rather, negotiators fall prey to bounded ethicality, View Details
    Keywords: Sean Silverthorne
    • 27 Sep 2016
    • HBS Seminar

    Catherine Tinsley, Georgetown University McDonough School of Business

    • March 2013
    • Article

    Breaking Them in or Eliciting Their Best? Reframing Socialization around Newcomers' Authentic Self-expression

    By: Daniel M. Cable, Francesca Gino and Brad Staats
    Socialization theory has focused on enculturating new employees such that they develop pride in their new organization and internalize its values. Drawing on authenticity research, we propose that the initial stage of socialization leads to more effective employment... View Details
    Keywords: Socialization; Authenticity; Self-Expression; Best Self; Outsourcing; Employee Retention; Organizational Culture; Retention; Identity; Customer Satisfaction
    Related
    • 2023
    • Working Paper

    LALIGA—From a Soccer Competition Organizer to a Global Player in the Sports and Entertainment Industry

    By: Stephen A. Greyser, Kenneth Cortsen and Juan Fuentes Fernández
    LALIGA, the first- and second-tier professional soccer league (known as “football” outside of the U.S. and Canada) in Spain, enters its 100th soccer season later this decade. The most popular game in the world (Giulianotti, 2012) has gone through many changes since... View Details
    Keywords: Soccer; ＂Sports Organizations,; Business History; Strategy; Brands and Branding; Technology Adoption; Sports Industry
    Related
    • 30 May 2017
    • First Look

    First Look at New Research and Ideas, May 30

    Despite recent advances in our understanding of how locations impact the creation and appropriation of value by firms, the speed of these changes has often surpassed the speed of research on the connections between geography and firms. This volume draws together... View Details
    Keywords: Sean Silverthorne