Publications

March 2010 (Revised June 2010)
Case

The Greening of DUMBO

By: Robert G. Eccles, Amy C. Edmondson and Abhijit Prabhu

The Brooklyn, New York, neighborhood Down Under Manhattan Bridge Overpass (DUMBO) has seen a revitalization since the late 1970s. The neighborhood's business improvement district (BID) is charged with supplementing New York City's efforts in several areas, including... View Details

Keywords: Transformation; Local Range; Business and Community Relations; Business and Government Relations; Environmental Sustainability; Wastes and Waste Processing; Urban Development; Public Administration Industry; New York (city, NY)

23 Nov 2010
First Look

First Look: November 23

psychology and ethical decision making. Read the paper: http://www.francescagino.com/uploads/4/7/4/7/4747506/caruso_gino_cognition_2011.pdf The Design of Online Advertising Markets Author: Benjamin G. Edelman Publication: In The Handbook... View Details

Keywords: Sean Silverthorne

January 6, 2006
Editorial

Made to Measure Is the Best Fit for Future Pensions

By: Roberto G. Mendoza and Robert C. Merton

Register to Read

1996
Article

Limits on Interest Rate Rules in the IS Model

By: William R. Kerr and Robert G. King

There has been a substantial amount of research on interest rate rules. This literature finds that the feasibility and desirability of interest rate rules depends on the structure of the model used to approximate macroeconomic reality. We employ a series of... View Details

Keywords: Inflation and Deflation; Macroeconomics; Interest Rates; Price; Governing Rules, Regulations, and Reforms; Performance Expectations

Read Now

12 Apr 2011
First Look

First Look: April 12

Talent Partners (B) Robert G. Eccles and Penelope RossanoHarvard Business School Supplement 411-085 B) case updates company changes since the (A) case. Key updates include... View Details

Keywords: Sean Silverthorne

01 Jun 1997
News

Short Takes

all, say Professor Krishna G. Palepu and Assistant Professor Tarun Khanna, authors of "Corporate Strategies for Business Groups in Emerging Markets," a working paper slated to be published (under a different title) in the July-August... View Details

Keywords: Judith A. Ross

January–February 1994
Article

Beyond World-Class: The New Manufacturing Strategy

By: Robert H. Hayes and G. P. Pisano

Keywords: Production; Strategy; Manufacturing Industry

September 2005
Teaching Note

ProfitLogic (TN)

By: Richard G. Hamermesh and Michael J. Roberts

Teaching Note to (9-802-110), (9-806-702), and (9-806-705). View Details

Keywords: Information Technology Industry; Service Industry

January 1978
Case

Studsel Automotive Co.

By: Robert G. Gilbertson and F. Warren McFarlan

Keywords: Auto Industry

01 Jun 2018
News

Floor It

That’s the imperative of the Kraft Precision Medicine Accelerator, established in 2016 with a $20 million gift from the Robert and Myra Kraft Family Foundation, led by Robert Kraft (MBA 1965), in partnership... View Details

Keywords: Julia Hanna; illustration by Mengxin Li

August 2013
Background Note

A Note on Knowledge Management in Professional Services Firms

By: Robert G. Eccles, Ana Kreacic and Penelope Rossano

Knowledge management is a subject of broad interest, especially in "knowledge industries" and "knowledge economies." It is also a topic filled with frustration on the part of practitioners and the level of resource commitment to this function waxes and wanes. This note... View Details

Keywords: Knowledge Management

May 2013 (Revised May 2014)
Case

Innovation at the Boston Consulting Group

By: Robert G. Eccles, Das Narayandas and Penelope Rossano

This case is about how the Boston Consulting Group has approached innovation from its founding to the present day. It discusses the role of the firm's talent market and client market in developing these innovations. View Details

Keywords: Innovation; Strategy Consulting; Professional Service Firm; Knowledge Management; Client Management; Product Development; Leadership; Customer Focus and Relationships; Customer Value and Value Chain; Independent Innovation and Invention; Innovation and Management; Innovation Leadership; Innovation Strategy; Value Creation; Consulting Industry

February 2009 (Revised February 2012)
Case

Exeter Group, Inc. (A)

By: Robert G. Eccles, Das Narayandas and Kerry Herman

Jonathan Kutchins and Mark Cullen, managing partners of IT consulting firm Exeter Group, Inc., are considering four potential client engagements. Three of them involve prominent universities, an area of market strength for the firm, and one involves a top-tier strategy... View Details

Keywords: Decision Choices and Conditions; Resource Allocation; Market Entry and Exit; Service Operations; Performance Capacity; Business Strategy; Information Technology; Consulting Industry

March 2015
Case

Twine Health

By: Robert S. Huckman, Ariel D. Stern and Matthew G. Preble

In late 2014, Dr. John Moore (CEO), Frank Moss (chairman), and Scott Gilroy (CTO) of Twine Health (Twine) had to resolve several challenges that threatened to restrict the widespread dissemination of its sole product, Twine. Twine was a cloud-based platform that... View Details

Keywords: Health Care; Chronic Disease; Technology Adoption; Digital Health; Health Acceleration Challenge; Strategy; Disease Management; Health; Health Care and Treatment; Information Technology; Mobile and Wireless Technology; Health Industry; United States; Massachusetts

06 Aug 2014
What Do You Think?

What Is Warren Bennis’s Legacy?

recollections of Bennis or have been influenced by his writings. If so, what are the recollections or the influences? What is Warren Bennis's legacy? What do you think? To Read More: Warren Bennis, On Becoming a Leader, (Cambridge, MA: Perseus Publishing, 2003 Edition;... View Details

Keywords: by James Heskett; Education

November 2011 (Revised February 2012)
Supplement

Foxconn Technology Group (B)

By: Robert G. Eccles, George Serafeim and Beiting Cheng

The (B) case presents Foxconn’s plan to replace manual labor with robots and move some of its employees to more interesting and sophisticated jobs. View Details

Keywords: Multinational; Labor Market; Electronic Manufacturing Services; Health ＆ Wellness; Robots; Automation; Social Responsibility; Employee Relationship Management; Safety; Corporate Social Responsibility and Impact; Technology Industry; China

September 2010 (Revised December 2011)
Case

Southwest Airlines One ReportTM

By: Robert G. Eccles, Beiting Cheng and Susan Thyne

In 2009, Southwest Airlines produced its first integrated annual report, the Southwest Airlines One Report, combing financial and nonfinancial performance information. This case examines Southwest's environmental and corporate social responsibility (CSR) reports... View Details

Keywords: Environmental Accounting; Financial Reporting; Integrated Corporate Reporting; Innovation and Invention; Corporate Social Responsibility and Impact; Environmental Sustainability; Air Transportation Industry; United States

February 2, 2012
Article

Is There an Optimal Degree of Sustainability?

By: Robert G. Eccles, Ioannis Ioannou and George Serafeim

Corporate sustainability is not a one size fits all concept. A successful strategy balances all business pressures. View Details

Keywords: Corporate Social Responsibility and Impact; Strategy