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- All HBS Web (945)
- Faculty Publications (235)
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- 02 Jun 2021
- Research & Ideas
A Rare Find in Health Care: A Simple Solution to Racial Inequity
odds of surviving a heart attack—almost eliminated the regional performance differences of hospitals. "Why are Black and white patients who live in the same ZIP code, who are both covered by Medicare and can go anywhere, being treated at... View Details
- 14 Jun 2010
- Research & Ideas
The Hard Work of Measuring Social Impact
major players by virtue of their scale and the scope of their activities, and in some communities they have been the only consistent service providers in a generation," he observes. "They can assess their performance much further down the... View Details
Keywords: by Julia Hanna
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
relatively little about IT? A: Among a few key differences between the management styles of Jim Barton (trained as a general manager) and his predecessor Bill Davies (trained as an IT specialist), the most important is arguably in their... View Details
Keywords: by Martha Lagace
- 26 Apr 2011
- First Look
First Look: April 26
expected profits. Using an extension to the newsvendor model, we focus on a relatively common scenario in which the firm's investor has imperfect information concerning the quality of the firm's investment opportunities. We apply Perfect... View Details
Keywords: Sean Silverthorne
- 20 Oct 2003
- Research & Ideas
Gaps in the Historical Record: Development of the Electronics Industry
1980s, these two, with Sanyo and Sharp, had driven both the U.S. and European consumer electronics companies out of their own home markets. Japan's achievements are unparalleled in the annals of industrial history, a particularly spectacular View Details
- 30 Jul 2012
- Research & Ideas
How Technology Adoption Affects Global Economies
capita income differences: in short, the longer the lag in technology adoption for any given nation, the lower the per capita income. Was The Wealth Of Nations Determined In 1000 Bc? Further research showed that a region's economic View Details
Keywords: by Carmen Nobel
- 23 May 2017
- First Look
First Look at New Ideas and Research: May 23, 2017
demand is relatively unimportant in explaining variation in spending after accounting for physician beliefs. Physician organizational factors matter, but the single most important factor is physician beliefs about treatment: 35% of... View Details
Keywords: Carmen Nobel
- 02 Apr 2001
- Research & Ideas
Not All M&As Are Alike—and That Matters
We know surprisingly little about mergers and acquisitions, despite the buckets of ink spilled on the topic. In fact, our collective wisdom could be summed up in a few short sentences: Acquirers usually pay too much. Friendly deals done using stock often View Details
Keywords: by Joseph L. Bower
- 06 Jun 2008
- What Do You Think?
Why Don’t Managers Think Deeply?
behaviors. As a result, for example, four in five product introductions perform below expectations. The Zaltmans expand on ideas they have been studying for some years, namely that strategies of all kinds can be based on insights gained... View Details
Keywords: by Jim Heskett
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
executive compensation. Yet while laws, regulations, and policies have a clear role to play here, they are a relatively expensive and inefficient way for a society to promote responsible conduct and trustworthy business leadership. In the... View Details
- 25 Jan 2010
- Research & Ideas
A Macroeconomic View of the Current Economy
economy as a whole. Micro is about firms and individual actors and how they behave; macro is about aggregate performance of the economy: overall GDP, trade surplus or deficit, inflation. In principle, we should be able to get rid of the... View Details
Keywords: by Sean Silverthorne
- 29 Jan 2013
- First Look
First Look: Jan. 29
dimension with particular relevance in outsourcing-is the end customer for whom it is produced. The performance benefits of such customer experience remain largely unexamined. We explore this dimension of volume-based learning in a... View Details
Keywords: Sean Silverthorne
- 25 Jul 2016
- Research & Ideas
Who is to Blame for 'The Great Training Robbery'?
managers how to lead change that improved performance. One unit dramatically boosted its performance while the other did not. The difference? The readiness of the senior team and the environment for change. The unit with poorer results... View Details
- 29 Aug 2005
- Research & Ideas
How Organizations Create Social Value
the colloquium is to help leaders in businesses and society create social value for their communities, while in parallel strengthening their organizations. The study centered on forty organizations—twenty NGOs (non-governmental organizations) and twenty... View Details
Keywords: by Manda Salls
- 08 Nov 2011
- First Look
First Look: Nov. 8
industry to measure to what extent waiting-time performance impacts different firms' market shares and price decisions. We report on a large-scale empirical industrial organization study in which the demand equations for fast-food... View Details
Keywords: Sean Silverthorne
- 08 Feb 2000
- Research & Ideas
Building Effective R&D Capabilities Abroad
research projects. Finally, Xerox knew that the laboratory would have an impact on the company's economic performance only if it had the critical mass to become an accepted member of the local scientific community. At the same time, it... View Details
Keywords: by Walter Kuemmerle
- 03 Jul 2013
- What Do You Think?
What Are the Limits of Transparency?
apparently includes transparency. The question of course is, "How much is too much?" There were those who would set what might be regarded as relatively narrow limits on the practice. For example, Traci Li said,... View Details
Keywords: by James Heskett
- 25 Aug 2003
- Research & Ideas
Why IT Does Matter
cost performance of IT technologies over the first forty years changed by roughly 107, and for the foreseeable future will continue to evolve at the same rate. That is in sharp contrast to a train, which after eighty years moved six times... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
- 10 Nov 2003
- Research & Ideas
Globalization: The Strategy of Differences
of price differentials. But the world is not so homogeneous as to have removed arbitrage from a company's strategic tool kit. In fact, many forms of arbitrage offer relatively sustainable sources of competitive advantage, and as some... View Details
Keywords: by Pankaj Ghemawat
- 10 Feb 2003
- Research & Ideas
Commodity Busters: Be a Price Maker, Not a Price Taker
Insurance built a wonderful business by selecting relatively low-risk customers from among generally high-risk motorcyclists. Step 4: Keep it simple. Don't shoot yourself in the foot by mismanaging your own product or service line. Many... View Details
Keywords: by Benson P. Shapiro