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Show Results For
- All HBS Web
(1,161)
- People (2)
- News (199)
- Research (733)
- Multimedia (2)
- Faculty Publications (150)
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- 23 Dec 2008
- First Look
First Look: December 23, 2008
identification and party mapping, to "social mapping" and building guanxi, to creative deal design and tactics, in order to most effectively work out issues of equity, management control, territory, and exclusivity. Purchase the... View Details
Keywords: Martha Lagace
- 15 Sep 2009
- First Look
First Look: September 15
is asked to investigate the matter and to decide what, if anything, to do about it. The case raises issues in aligning strategy and sales systems, performance evaluation criteria, and on-going performance management processes in field... View Details
Keywords: Martha Lagace
- 04 Oct 2016
- First Look
October 4, 2016
teams (in some areas). The case centers on questions of how to adapt this successful model to new demands in a different service domain, specifically, cybersecurity and defense-related areas. The case also explores how the company is innovating and refining its... View Details
- 07 Sep 2011
- First Look
First Look: Sept. 7
information when told that previous respondents have made sensitive disclosures. We provide evidence of the process underlying this effect and rule out alternative explanations by showing that information on others' propensity to disclose... View Details
Keywords: Sean Silverthorne
- 28 Aug 2017
- Research & Ideas
Should Industry Competitors Cooperate More to Solve World Problems?
companies will be explicit about their cooperation and under scrutiny from investors, regulators, and their own legal experts. “Similar to airlines cooperating by purchasing jets together in order to lower costs collectively,... View Details
- 23 Oct 2018
- First Look
New Research and Ideas, October 23, 2018
Dora Stern Abstract—This study sheds new light on first- and early-mover advantages. Research on this classic topic often assumes that each firm participates in the entirety of the innovation process and that all firms aim to monetize... View Details
Keywords: Dina Gerdeman
- 16 Sep 2008
- First Look
First Look: September 16, 2008
(e.g., documentaries) are held significantly longer than want DVDs (e.g., action films) within-customer. Similarly, we also predict and find that people are more likely to rent DVDs in one order and return them in the reverse View Details
- 28 Apr 2009
- First Look
First Look: April 28, 2009
by-product produced is exactly the amount that can be produced using the entire waste stream). The operational synergy in the joint production process is manifested as one of two subsidies: the by-product is subsidized by the disposal... View Details
Keywords: Martha Lagace
- 14 Dec 2011
- Research & Ideas
The New Measures for Improving Nonprofit Performance
various midcourse corrections. Ultimately, you need both evaluative and learning-based methods. Finally, there have been some efforts to get intermediary funders to agree on a set of metrics for the performance of their grantees that are then aggregated in View Details
Keywords: by Julia Hanna
- 19 Nov 2001
- Research & Ideas
Wrapping Your Alliances In a World Wide Web
costs, and enabled businesses to form mutually beneficial alliances.Once two or more companies agree to do business with each other on activities beyond simple procurement, they again face a challenge in executing many joint processes as... View Details
Keywords: by Andrew McAfee
- 21 Mar 2011
- Research & Ideas
Are We Thinking Too Little, or Too Much?
they were the fresh popcorn, strictly out of habit. Lately, Norton has been studying the brain chemistry of decision makers, using functional magnetic resonance imaging (fMRI) in order to determine the neural signatures of decisions based... View Details
Keywords: by Carmen Nobel
- 16 Jul 2021
- Op-Ed
For Entrepreneurs, the Benefits of Slowing Down
historically putting off building a robust platform in order to meet short-term customer needs), process debt (taking shortcuts for the sake of expediency to get things done without stopping to make core... View Details
Keywords: by Jeffrey Bussgang
- 12 Oct 1999
- Research & Ideas
Rapid Response: Inside the Retailing Revolution
advance of a selling season," write Hammond and her coauthors. "Now firms receive periodic ongoing orders based on actual consumer expenditures. Lean retailing allows department stores, mass merchandisers, and other retail outlets to... View Details
- May 2004 (Revised July 2004)
- Case
Clarence Saunders: The Comeback King
By: Nitin Nohria and Bridget Gurtler
Follows the rise and fall of the founder of the modern supermarket, Clarence Saunders. Prior to 1915, all staple shopping took place in the market or general store, where a clerk behind a counter pulled items from shelves for customers , measured them from a barrel, or... View Details
Keywords: Inflation and Deflation; Mission and Purpose; Business Processes; Leadership; Consumer Behavior; Leadership Style; Advertising; Customer Relationship Management; Customer Value and Value Chain; Order Taking and Fulfillment
Nohria, Nitin, and Bridget Gurtler. "Clarence Saunders: The Comeback King." Harvard Business School Case 404-070, May 2004. (Revised July 2004.)
- 16 May 2005
- Research & Ideas
Confronting the Reality of Web Services
access it? Who gets to update it? What's the last day for bookings in each quarter? Is it the same all around the world? Do we have to do a credit check before scheduling every order for production? Who gets to certify approved vendors?... View Details
Keywords: by Sara Grant
- 08 Jul 2013
- Research & Ideas
Everything Must Go: A Strategy for Store Liquidation
often discount heavily at the end of the liquidation process in order to achieve 100 percent sell-through of inventory, with the belief that leftover product is a clear sign of poor performance. But Craig... View Details
- 02 Aug 2010
- Research & Ideas
Modern Indian Art: The Birth of a Market
Creation of valuation metrics: This part of the process took place among the commercial players in the ecosystem. In order to generate trade in the art, auction houses translated the academic discourse into... View Details
Keywords: by Sean Silverthorne
- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
customers willingly pay higher prices. The relevant readers are general managers responsible for a P&L, marketing and sales managers responsible for making product and selling decisions (including pricing), and people in operations who affect the value-delivery... View Details
- 28 Nov 2011
- Research & Ideas
Rethinking the Fairness of Organ Transplants
the points accumulated for a matching profile," says Trichakis. The end result: the allocation process "no longer meets the needs of the patients." So, despite the best efforts of those involved, the current transplant... View Details
- 12 Feb 2013
- First Look
First Look: Feb. 12
that a decision maker may use in a multiattribute decision problem. In addition, it may be used to tailor the utility elicitation process to the comfort level of the decision maker. The new conditions, and the corresponding functional... View Details
Keywords: Sean Silverthorne