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Show Results For
- All HBS Web
(1,136)
- People (2)
- News (199)
- Research (736)
- Multimedia (2)
- Faculty Publications (150)
- 18 Apr 2000
- Research & Ideas
Learning in Action
Bean, the U.S. Army's Center for Army Lessons Learned (CALL), AT&T's Bell Laboratories, the Timken Companies and General Electric's Change Acceleration Process (CAP). L.L. Bean has long relied on inquiry as a source of learning to... View Details
Keywords: by David A. Garvin
- 25 Aug 2003
- Research & Ideas
Why IT Does Matter
Radio-frequency identification devices for grocery stores, smart cards, and automated ordering systems for hospital physicians are all examples of new process targets that technologies will soon address. In... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
- 10 Sep 2001
- Research & Ideas
Do You Have Change Fatigue?
you need heroic leaders in order to have meaningful, sustained change. Why Change Efforts Fail "Change is one of the few areas where experts have been in violent agreement for decades," declares David A. Garvin, Robert and Jane... View Details
Keywords: by Nick Morgan
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
process redesign. Over the years, the CIO job has remained a hot seat in business and has, in turn, become a key management position in executing a company's competitive cost structure and strategy. It has become a key senior management... View Details
Keywords: by Martha Lagace
- 29 Jan 2013
- First Look
First Look: Jan. 29
research as well as economic, organizational, and cross-disciplinary methodologies. The innovative process is broadly considered here, as well as the technologies that result from it, including business model innovation, service-level... View Details
Keywords: Sean Silverthorne
- 18 Feb 2019
- Book
What’s Really Disrupting Business? It’s Not Technology
“preemptively decoupling.” Instead of waiting to be disrupted, you just break it. When Amazon started selling electronics online, it created apps that encouraged customers to go to a store and check out the prices and products, but order... View Details
- 24 Jan 2011
- HBS Case
Terror at the Taj
recover after the attacks. Underlying this framework is a central conundrum: Why did the Taj employees stay at their posts, jeopardizing their safety in order to save hotel guests? And is this level of loyalty and dedication something... View Details
- 01 Jun 2015
- Research & Ideas
The Surprising Benefits of Oversharing
doubt when they fail to fully disclose bad news about themselves. While on the face of it, Luca's findings would seem to contradict John's paper, in reality, the two studies complement each other, showing just how subtle can be the way we View Details
Keywords: by Michael Blanding
- Web
2022 Reunion Presentations - Alumni
errors when making decisions. Fortunately, behavioral economics offers tools to help people reach better outcomes. By changing the environment in which choices are made, for example by changing the process used to select options from a... View Details
- 26 Nov 2001
- Op-Ed
Why Corporate Budgeting Needs To Be Fixed
shenanigans have become so common that they're almost invisible. The budgeting process is so deeply embedded in corporate life that the attendant lies and games are simply accepted as business as usual, no matter how destructive they are.... View Details
Keywords: by Michael C. Jensen
- Web
Entrepreneurship Course Online | HBS Online
a startup Understand the process of raising capital and how to speak to investors Who Will Benefit Aspiring Entrepreneurs Early-Stage Entrepreneurs Students Whether you’re a first-time entrepreneur with the start of an idea or are... View Details
- Web
5 Facts about Clubs at HBS - MBA
Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year... View Details
- 19 Aug 2021
- Op-Ed
Don't Ignore Your Employees' Misery—TAKE Control
and leaders. First step, TAKE control Even though military units face many of the same struggles as corporate teams, the approaches officers use to connect with their chains of command offer lessons for companies now. The military’s ethos of rules and View Details
Keywords: by Hise O. Gibson and MaShon Wilson
- 08 Sep 2015
- Research & Ideas
Knowledge Transfer: You Can't Learn Surgery By Watching
learning, which happens after the fact. Both, he says, can be either independent or coactive. Watching surgery through the observation glass, for example, may be on-line learning, but it doesn’t give a doctor enough of an appreciation for how to perform a surgery. In... View Details
- Web
Launching Tech Ventures | HBS Online
chances of raising capital Get an insider view into the venture capital (VC) process Develop an awareness of the systemic biases and ethical considerations in the startup ecosystem Who Will Benefit Founder Startup Employee Investor... View Details
- 18 Jan 2018
- News
The Lessons of All-Day Breakfast
tend to have a really nice quality perception, it also helped improve our overall quality scores. So, it really was the trifecta in terms of overall performance. Morrell: So this pilot process begins in the San Diego market. Did you go on... View Details
- 26 Jun 2017
- Research & Ideas
How Cellophane Changed the Way We Shop for Food
Department, Hagley Museum and Library, Wilmington, Delaware Yet there was a notable exception to the adoption of self-service retailing: the meat department. Even in supermarkets, the meat-buying process remained akin to that of a... View Details
- Research Summary
Research
The founding and expansion of new firms is central to innovation and economic growth, but the determinants of a new idea’s success are difficult to ascertain. The decision to form a new firm and its ultimate outcome are impacted by ownership structure, financing... View Details
- 11 Feb 2020
- Sharpening Your Skills
10 Rules Entrepreneurs Need to Know Before Adopting AI
Although adoption of artificial intelligence (AI) and machine learning (ML) for the enterprise is still in the early days, the technology has matured enough for entrepreneurs to start gathering inspiration and evaluating opportunities for potential applications. Every... View Details
Keywords: by Rocio Wu
- 13 Jun 2011
- HBS Case
Mobile Banking for the Unbanked
receive money conveniently. In order to use the service, the customer hands his money to the agent, plus a transfer fee (about 40 cents). Through a computerized process secured by multiple passwords and... View Details