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Show Results For
- All HBS Web
(989)
- People (1)
- News (204)
- Research (628)
- Events (5)
- Multimedia (1)
- Faculty Publications (257)
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- 09 Dec 2014
- First Look
First Look: December 9
performance of hybrid organizations that pursue a social mission, and sustain their operations through commercial activities, by studying work integration social enterprises (WISEs). We argue that social imprinting and economic... View Details
Keywords: Sean Silverthorne
- 06 Aug 2013
- First Look
First Look: August 6
today's managers need to harness technological advances, manage and lead a dispersed and diverse workforce, anticipate and react to constant competitive and geopolitical change and uncertainty, compete on a global scale, and operate in a... View Details
Keywords: Anna Secino
- 20 Nov 2007
- First Look
First Look: November 20, 2007
problem for the consortium is how much to raise its previous bid. A reasonable bid must be based upon how much value the private equity consortium can create through improvements in Hertz's global operations on the one hand, and a more... View Details
Keywords: Martha Lagace
- 12 Aug 2008
- First Look
First Look: August 12, 2008
Business School Case 808-137 In late November 2000, Chunghwa Telecom Co., Ltd., the once-monopolized telecom operator owned by the Taiwanese government, was on its way to privatization. Mr. C.K. Mao, Chairman of the company, who headed... View Details
Keywords: Sean Silverthorne
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
increased benefits and efficiency for their customers. While institutions that spent more on information technology also demonstrated shorter times when customers were kept "on hold", the study also found a company may concern... View Details
- 20 Mar 2018
- First Look
First Look at New Research and Ideas, March 20, 2018
https://www.hbs.edu/faculty/Pages/item.aspx?num=54214 forthcoming Operations Research Online Network Revenue Management Using Thompson Sampling: Demand Forecasting and Price Optimization By: Ferreira, Kris J., David Simchi-Levi, and He... View Details
Keywords: Sean Silverthorne
- 17 May 2011
- First Look
First Look: May 17
misleading guides for the welfare effects of alternative fiscal policies. Download the paper: http://www.hbs.edu/research/pdf/11-113.pdf Specialization and Variety in Repetitive Tasks: Evidence from a Japanese Bank Authors:Bradley R. Staats and F. Gino Abstract... View Details
Keywords: Sean Silverthorne
- 22 Dec 2003
- Research & Ideas
How to Build a Better Board
the company because of the number of meetings and the time between them. It is one of the things that leads us to be concerned about design—providing better information. Q: What can be done? Hold more meetings? A: You could have more meetings; but I think a better... View Details
Keywords: by Martha Lagace
- 15 Apr 2008
- First Look
First Look: April 15, 2008
and efficiency of hospitals and to contrast these concerns with national patient safety initiatives. Data Sources: Primary data include semi-structured interviews with frontline staff and 1,732 staff-identified View Details
Keywords: Martha Lagace
- 28 Apr 2009
- First Look
First Look: April 28, 2009
are discussed. Download the paper: http://www.hbs.edu/research/pdf/08-080.pdf Turning Waste into By-Product (revised) Author:Deishin Lee Abstract We determine, in a competitive setting, the optimal operating regimes for a firm that... View Details
Keywords: Martha Lagace
- 26 Jan 2010
- First Look
First Look: Jan. 26
variance in operative time, and operative time all decrease with surgeon experience. In-process statistical analyses may represent the beginning of a new paradigm in academic surgical quality and View Details
Keywords: Martha Lagace
- 07 Aug 2019
- Research & Ideas
Big Infrastructure May Not Always Produce Big Benefits
Governments and policymakers often assume that infrastructure development is key to jumpstarting economic growth for citizens, an “If we build it they will come” chain reaction of new jobs, more efficient transportation, and safer... View Details
- 19 May 2011
- Research & Ideas
Empathy: The Brand Equity of Retail
There's a famous line from the movie The Godfather, which is often repeated in corporate settings: "This is business, not personal." Ironically, though, that statement is actually bad business advice. During the Consortium for Operational... View Details
- 23 Aug 2004
- Research & Ideas
Strategy for Small Fish
compromise the health of the entire ecosystem. Loose coupling: Embrace mobility and flexibility. The heart of operating strategy for a niche player is to leverage the broad-based efficiencies offered by... View Details
Keywords: by Marco Iansiti & Roy Levien
- 27 Apr 2021
- Research & Ideas
New Research: Surviving Bankruptcy, Useful Economics, and Retirement
Mercadal “We use a detailed dataset on electricity transactions to investigate the impact of market-based deregulation in the context of the United States electricity sector. We find that the increase in markups dominates despite modest View Details
- 01 Apr 2014
- Research & Ideas
When Do Alliances Make Sense?
expertise, and spreading out risk. On the other hand, forming alliances also requires coordinating tasks and merging cultures, which can often be difficult and costly to achieve. Business theorists have long pursued this question in an effort to determine the best and... View Details
- 07 Mar 2000
- Research & Ideas
Putting Health Care Consumers in the Driver’s Seat
health care by employers will result in a more cost-effective and efficient system. Participants submitted papers that were read in advance of the conference. These papers will be edited by Herzlinger and published later this year in a... View Details
- 19 Jul 2011
- First Look
First Look: July 19
PublicationsBroadening Focus: Spillovers, Complementarities and Specialization in the Hospital Industry Authors:Jonathan R. Clark and Robert S. Huckman Publication:Management Science (forthcoming) Abstract The long-standing argument that focused View Details
Keywords: Sean Silverthorne
- 07 Dec 1999
- Research & Ideas
Henry Heinz and Brand Creation in the Late Nineteenth Century
working to expand a fledgling business operating in a new, as yet largely undefined, market. Heinz and Noble believed that they had no time to lose. To make the most of the opportunity they saw before them, they would have to use their... View Details
Keywords: by Nancy F. Koehn
- 25 Sep 2007
- First Look
First Look: September 25, 2007
safety and efficiency, fixing operational failures can yield benefits for both. Thus, prioritizing improvement of work systems in general, rather than focusing more narrowly on specific clinical conditions, can increase safety and View Details
Keywords: Martha Lagace