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Show Results For
- All HBS Web
(1,487)
- People (3)
- News (431)
- Research (770)
- Events (1)
- Multimedia (2)
- Faculty Publications (97)
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- 19 Jul 2004
- Research & Ideas
Your Customers: Use Them or Lose Them
Fleet management is expensive; so is wireless technology. But in the end Immediate Response is a cost saver for Progressive. The staffer may write the customer a check on the spot and such quick assessments View Details
Keywords: by Martha Lagace
- 27 Feb 2013
- Research & Ideas
Sidetracked: Why Can’t We Stick to the Plan?
ingredients for a romantic dinner, but ends up spending an hour comparison shopping for organic dog food and craft beer. A college student resolves to spend every Wednesday evening studying in the library, only to spend most of that time... View Details
Keywords: Re: Francesca Gino
- 06 Oct 2003
- What Do You Think?
Is “the Innovator’s Solution” to Sustained Corporate Growth an Unnatural Act?
business processes [are outsourced] under the pretext of 'cost savings' ... huge compensation packages [encourage cautious leadership]." Mainak Banerjee, in concurring with Eckel's latter point, says, "The worst thing that can happen to a healthy business is... View Details
Keywords: by James Heskett
- 20 Mar 2000
- Research & Ideas
No Place Like Home: America’s Housing Crisis and Its Impact on Business
supply by a record 5.3 million units. Harvey with two young beneficiaries of affordable housing. (photo: courtesy Bart Harvey) "Affordable housing is a problem that increasingly affects companies and employers, as well as the overall... View Details
- 13 Feb 2007
- First Look
First Look: February 13, 2007
observations to analyze problems facing the United States in recent years and to create an agenda for renewing American strengths through returning to core American principles—but in new ways suitable to 21st century conditions. On the... View Details
Keywords: Martha Lagace
- 09 Jul 2014
- Research & Ideas
How Business Leaders Can Strengthen American Schools
its human capital," says Rivkin. "So if we're really falling down in that arena, we have an economic problem so important that business leaders can't sit on the sidelines." On the positive side, this could be a promising... View Details
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
day-to-day, tactical flavor. It may even end up doing a heroic job of achieving sales targets in a changing environment without making a dent in the channel structure. The problem is that even when an... View Details
- 06 May 2015
- Research & Ideas
A Flood of Picassos Threatens to Water Down the Art Market
children and eight grandchildren, Marina Picasso ended up with some 10,000 of her grandfather's productions, and sent waves across the art world in February by announcing her intention to make many of them available for sale to the public... View Details
- 06 Sep 2004
- What Do You Think?
How Do We Prepare for a World Without Cheap Oil?
problem may result, however, from differences in the timing of the end of cheap oil and the responses it provokes, whether market driven or not. If these differences lead to a period of very high prices, the... View Details
Keywords: by James Heskett
- 15 Feb 2012
- Op-Ed
Occupy Wall Street Protestors Have a Point
the world about the problems they thought might constitute material threats to the sustainability of market capitalism. As part of Harvard Business School's centennial celebration a few years ago, we convened groups of business leaders in... View Details
- 23 Feb 2004
- Research & Ideas
It’s Back to Business-Basics for Nonprofits
the audience, comparing the recent focus on nonprofit strategy to the rise of interest in for-profit strategy in the 1970s. In Bradach's view, the sector is on the front end of a curve, with nonprofits less afraid to look critically at... View Details
Keywords: by Manda Salls
- 24 Feb 2011
- Research & Ideas
What’s Government’s Role in Regulating Home Purchase Financing?
the crisis." Scharfstein discussed the issue further in a recent Q&A with HBS Working Knowledge. Sean Silverthorne: In general, why is reform needed? What problem will it solve? David Scharfstein: There are two basic View Details
- 07 Jun 2010
- Research & Ideas
Improving Brand Recognition in TV Ads
editing commercials, Teixeira and his coauthors show that "pulsing" repeated, brief images of the brand can significantly reduce the likelihood that viewers will zap it, as opposed to showing the brand for long periods of time at the beginning or View Details
- 06 Jun 2013
- Op-Ed
How to Do Away with the Dangers of Outsourcing
and on and on—a coalition of associates that spanned the earth and in the end proved nearly as dysfunctional as the real United Nations often seems. Outsourcing woes cost the 787 an estimated three extra years of development, required... View Details
- 13 Jan 2014
- Research & Ideas
How Government Can Restore the Faith of Citizens
release data on public works requests for repairs such as potholes, graffiti, and broken streetlights. Using a cell phone application developed by the mayor's office, citizens can request service by snapping a photo of the problem and... View Details
Keywords: by Michael Blanding
- 23 Jan 2020
- Research & Ideas
Businesses Need a 'Catalyst' to Make CSR Practices Stick
purchasing the farmers’ products, had doubled or even tripled local farmers' income and increased the overall wealth of the community—leading to better nutrition and health. “It’s a huge transformation,” says Kaplan. “The brewery is happy... View Details
Keywords: by Michael Blanding
- 05 Jul 2017
- What Do You Think?
Can Innovation Save Us From Ourselves?
Summing Up Do We Need to Give More Attention to the Dark Side of Innovation? Innovation may be able to help us deal with problems such as famine, pollution, and even global warming. But unless it can prove to be just as effective in combating destructive human traits... View Details
- 18 Apr 2019
- Research & Ideas
Open Innovation Contestants Build AI-Based Cancer Tool
the problem owner (in this case, LISH) only pays for winning solutions with the platform acting as the broker. In simple terms, the intellectual property is transferred from the winner(s) to the platform, then onto the View Details
- 05 Sep 2000
- What Do You Think?
Whither the Information Economy?
end is knowledge. As he puts it, "to gain more knowledge, we will have to think more." In his view, information is no substitute for thinking and knowledge. Nor, in the opinion of Suresh Annappindi, has new technology... View Details
Keywords: by James Heskett
- 05 May 2003
- Research & Ideas
How Bank of America Turned Branches into Service-Development Laboratories
were being carefully monitored and measured. Design and production problems should be worked out off-line, in a lab setting without customers, before the service delivery is tested in a live environment. —Stefan Thomke To select and... View Details