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  • 2021
  • Working Paper

The Business of K-12 Education in China

By: Geoffrey Jones and Yuhai Wu
This working paper examines the evolution of K-12 education in China, especially between 1985 and the present day, drawing extensive interviews with participants in the educational sector. China has been hugely successful in reaching almost 100 percent literacy,... View Details
Keywords: K-12 Education; China; Real Estate; Early Childhood Education; Performance Evaluation; Teaching; Governing Rules, Regulations, and Reforms; Personal Development and Career; Social Issues; Nonprofit Organizations; Private Sector; Education Industry; Real Estate Industry; China
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  • February 2007
  • Article

The Formation of Beliefs: Evidence from the Allocation of Land Titles to Squatters

By: Rafael Di Tella, Sebastian F. Galiani and Ernesto S. Schargrodsky
We study the formation of beliefs in a squatter settlement in the outskirts of Buenos Aires exploiting a natural experiment that induced an allocation of property rights that is exogenous to the characteristics of the squatters. There are significant differences in the... View Details
Keywords: Values and Beliefs; Property
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  • 08 Jan 2008
  • First Look

First Look: January 8, 2008

  Working PapersThe Political Economy of 'Natural' Disasters Authors:Charles Cohen and Eric D. Werker Abstract Natural disasters occur in a political space. Although events beyond our control may trigger a disaster, the level of government preparedness and response... View Details
Keywords: Martha Lagace
  • 28 Aug 2023
  • Research & Ideas

The Clock Is Ticking: 3 Ways to Manage Your Time Better

Should you be reading this article? Or are you wasting time that would be better spent on something else? Time pressure—the struggle to get everything done within the limited hours we have—seems to have become more acute for many people since the onset of the COVID-19... View Details
Keywords: by Kristen Senz
  • 01 May 2024
  • What Do You Think?

Have You Had Enough?

close as is practical, because the opposite leaves us with the striver’s curse.” Michael Schwartz provided a method of calculating enough in monetary terms, but then concluded, “What you do with it is, of course, the subject of your life.” William Cottringer offered... View Details
Keywords: by James Heskett
  • Web

Live from Klarman Hall - Alumni

Management As a push for innovation intensifies in many industries, the “fail fast, fail often” rhetoric has made failure downright fashionable. Yet despite happy talk, most people would rather do anything but fail. Failure, it seems, is... View Details
  • March 2018
  • Exercise

Does It Hurt To Ask?

By: Alison Wood Brooks
Does It Hurt To Ask? (DIHTA) is an interactive exercise that pairs students (in groups of two) for a brief, spontaneous, open-ended conversation during class. Each student is given instructions to ask many questions (as many as possible) or few questions (ideally zero)... View Details
Keywords: Interpersonal Communication; Communication Strategy; Perception; Information; Power and Influence
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  • 14 Feb 2018
  • News

Money Can’t Buy Love, But Here’s What Can

  • 05 Jan 2010
  • First Look

First Look: January 5

  Working PapersThe Global Networks of Multinational Firms Authors:Laura Alfaro and Maggie Chen Abstract In this paper we characterize the topology of global multinational networks and examine the macro and micro patterns of multinational activity. We construct indices... View Details
Keywords: Martha Lagace
  • June 2016
  • Teaching Note

HubSpot: Lower Churn through Greater CHI

By: Jill Avery, Asis Martinez Jerez and Thomas Steenburgh
HubSpot, a web marketing startup selling inbound marketing software to small- and medium-sized businesses, is under pressure from its venture capital partners to rapidly acquire new customers and to maintain a low level of customer churn. The B2B SaaS company is in the... View Details
Keywords: CRM; Customer Acquisition; Customer Retention; Churn Management; SaaS Business Models; Customer Lifetime Value; Venture Capital; Startup; Software; Monitoring And Control; Marketing; Customer Relationship Management; Marketing Strategy; Accounting; Technology Industry; United States
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  • 02 Jan 2024
  • Research & Ideas

10 Trends to Watch in 2024

The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
Keywords: by Rachel Layne
  • 10 Jul 2023
  • In Practice

The Harvard Business School Faculty Summer Reader 2023

Arthur Brooks: Spirituality and philosophy This March, I returned from my fifth trip to Dharamshala, India, to work with His Holiness the 14th Dalai Lama. We held a conference on how leadership and happiness principles are entwined.... View Details
Keywords: by Dina Gerdeman
  • 09 Apr 2024
  • Book

Why Work Rituals Bring Teams Together and Create More Meaning

Think about all the routines you follow on a regular basis: When you’re getting ready for work, you brush your teeth, go for a 20-minute walk, then take a shower. Before giving a big presentation in the office, you might repeat a mantra to mentally prepare. And at the... View Details
Keywords: by Michael Blanding
  • 11 Jun 2024
  • In Practice

The Harvard Business School Faculty Summer Reader 2024

As the vacation season looms, Harvard Business School faculty members share recommendations for a little light reading. Spoiler alert: Lessons in Chemistry tops two of their beach-read lists. For those whose brains can’t—or won’t—turn off, HBS faculty also suggest some... View Details
Keywords: by Avery Forman
  • 19 Dec 2023
  • Research & Ideas

$15 Billion in Five Years: What Data Tells Us About MacKenzie Scott’s Philanthropy

Overwhelm Health Care. Liberia Found a Solution. What Motivates People to Give Generously—and Why We Sometimes Don't Why Giving to Others Makes Us Happy Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details
Keywords: by Matthew Lee, Brian Trelstad, and Ethan Tran
  • 04 Mar 2024
  • What Do You Think?

Do People Want to Work Anymore?

(AdobeStock/Halfpoint) Sometimes we experience what Yogi Berra described as “déjà vu all over again.” It happened to me several weeks ago and left me wondering whether it’s déjà vu or whether things really have changed. Years ago, my colleague at Harvard Business... View Details
Keywords: by James Heskett
  • 06 Nov 2023
  • Research & Ideas

Did You Hear What I Said? How to Listen Better

heard by another person is essential in a happy relationship, whether that’s communication between romantic partners, a patient and a doctor, or colleagues in the office. And feeling heard at work could make the difference between... View Details
Keywords: by Michael Blanding
  • 14 Feb 2023
  • Research & Ideas

When a Vacation Isn’t Enough, a Sabbatical Can Recharge Your Life—and Your Career

helping people truly uncover what they want to be doing in life—and even, perhaps, who they truly are. You Might Also Like: Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars' More Proof That Money Can Buy View Details
Keywords: by Michael Blanding
  • 21 Nov 2023
  • Research & Ideas

Employee Negativity Is Like Wildfire. Manage It Before It Spreads.

Outrage Spreads Faster on Twitter: Evidence from 44 News Outlets Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details
Keywords: by Kristen Senz
  • 10 Jan 2023
  • Research & Ideas

How to Live Happier in 2023: Diversify Your Social Circle

relationships. The study offers new ideas for quiet quitters who are contemplating the meaning of happiness and fulfillment amid pandemic burnout. In addition to Norton, the authors include HBS doctoral student Hanne Collins, HBS... View Details
Keywords: by Michael Blanding