Demand Systems - Publications - Faculty & Research

27 Sep 2011
First Look

First Look: September 27

concern. We also hypothesize that the effectiveness of such campaigns depends on the prior responsiveness of line managers. We test our hypotheses in the healthcare setting, in which problems are frequent. We use data on nearly 7,500 reported incidents extracted from... View Details

Keywords: Sean Silverthorne

05 Nov 2021
Op-Ed

Is the Business World Finally Ready for the Wisdom of Shibusawa?

Eiichi Shibusawa continues to gain influence in Japan—even though he died almost a century ago. Japan’s government announced earlier this year that the 19th century business leader would be the face on 10,000 yen ($90) bank notes—the highest value denomination in... View Details

Keywords: by Geoffrey Jones and Rei Morimoto; Financial Services; Retail

Web

2022 Reunion Presentations - Alumni

sources such as wind and solar. In this talk, I will discuss different strategies for meeting the world’s energy needs and preserving economic prosperity and security, while protecting human and natural systems from climate impacts. CASE... View Details

09 Aug 2021
Research & Ideas

OneTen: Creating a New Pathway for Black Talent

Last year, it took a teenager's 10-minute video of a Black man's murder to shine a light on the raw hostility that Black people face daily in America. George Floyd's death at the hands of a white police officer forced many to acknowledge the View Details

Keywords: by Rawi E. Abdelal, Katherine Connolly Baden, and Boris Groysberg

06 May 2021
HBS Case

How Four Women Made Miami More Equitable for Startups

turn, led to BlackTech Week, an annual event established in 2015 to connect startup founders, tech professionals, and investors, drawing crowds well beyond the Black community. Armed with advanced degrees and a family legacy of Black women scientists, Pandwe Gibson... View Details

Keywords: by Carolyn DiPaolo

20 Oct 2010
Op-Ed

Export Competitiveness: Reversing the Logic

export is what has often been understood as "export competitiveness". In this thinking, exports become the target and ultimate goal of economic policy. While the crisis has increased the demand for growth strategies, it has also... View Details

Keywords: by Christian Ketels

March 2017 (Revised September 2017)
Case

Facebook Fake News in the Post-Truth World

By: John R. Wells and Carole A. Winkler

In January 2017, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The election of Donald Trump as the next president of the United States in November 2016 had triggered a national storm of protests, and many attributed Trump’s victory to... View Details

Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Information Infrastructure; Digital Platforms; Internet and the Web; Mobile and Wireless Technology; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia

Citation

Educators

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18 Apr 2000
Research & Ideas

Learning in Action

impressions second- or third-hand, L.L. Bean goes to those in the know — experienced users who have lived with the product, often under demanding conditions, who then act as field testers. Testers are sent several samples, one from L.L.... View Details

Keywords: by David A. Garvin

December 2011
Article

Platform Envelopment

By: Thomas R. Eisenmann, Geoffrey Parker and Marshall Van Alstyne

Due to network effects and switching costs in platform markets, entrants generally must offer revolutionary functionality. We explore a second entry path that does not rely upon Schumpeterian innovation: platform envelopment. Through envelopment, a provider in one... View Details

Keywords: Digital Platforms; Business and Stakeholder Relations; Economic Systems; Development Economics; Business or Company Management; Business Strategy; Network Effects; Information Technology Industry; Technology Industry

Citation

Find at Harvard

10 Mar 2020
Research & Ideas

The Little Understood Problem Confronting Diverse Workplaces

working closely with students in small groups, assisting teachers, and running extracurricular programs.) The ethos of the school centers on a “no excuses,” high standards approach for performance and behavior, backed by a system of... View Details

Keywords: by Julia Hanna

26 Jan 2024
Blog Post

Career Advice from the Guests of the HBS Climate Rising Podcast

interdisciplinary problem, and we need large networks of people both within and outside of our direct industry to address it. Paul McDonald, Senior Director, Opower Product Strategy & Marketing at Oracle Climate Rising episode: How OPower Uses Behavioral Science... View Details

20 Oct 2003
Research & Ideas

Gaps in the Historical Record: Development of the Electronics Industry

$2,500 a month, the cost of a middle-sized punched-card tabulator. Its revenues of $2 billion helped to finance the commercializing of the world's most successful data processor, the System 360, a family of compatible computers. In 1963,... View Details

Keywords: by Alfred D. Chandler Jr.; Consumer Products

06 Mar 2012
First Look

First Look: March 6

not been well served by the financial sector's boom. First, the shift from deposit-based banking to a market-based "shadow banking" system, without adequate regulatory adjustments, has left the financial system vulnerable to... View Details

Keywords: Sean Silverthorne

09 Jun 2024
Blog Post

The EC Formula: MBA Class of 2024 Looks Back

Andy Wu. Gaming is special because it’s 50 percent technology and 50 percent entertainment. In gaming, we’re challenged to solve both the problems of tech and entertainment. On the tech side, we have to imagine where advances will take us 10 years from now and try to... View Details

Web

Scaling Work - Research Computing Services

tools or using LSF job arrays . Requesting multiple CPUs on the HBSGrid When using parallel processing on shared compute systems, you need to indicate to the scheduler, the system software that manages workloads, that you wish to use... View Details

01 Mar 2024
News

The Internet's Next Frontier

to some flawed concepts and even instances of misconduct, he emphasizes that such difficulties are an inherent aspect of introducing novel technologies. “Fundamentally, there is real societal demand for an internet that has an ownership... View Details

Keywords: Jennifer Gillespie

27 Oct 2002
Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

mid-sized account base. At the top of the customer base pyramid where the accounts are huge, marketing and sales must make joint decisions about product, price, brand, and all kinds of support. When heavyweight distributors demand private... View Details

Keywords: by Benson Shapiro

01 Oct 1997
News

High Fives

it's a lot easier to turn people off than turn them on.” Investment outlook over the next five years: “I'm very optimistic about the future, particularly for the United States. Events since 1989 - the fall of the Berlin Wall, the embracing of market capitalism around... View Details

11 Jan 2010
Research & Ideas

Mixing Open Source and Proprietary Software Strategies

nature of the competition is. They should also weigh the importance of user innovation for their market and the value of their complementary good. In the case of some software products, the complementary product is very important. For instance, a server operating View Details

Keywords: by Julia Hanna; Web Services

18 Jul 2011
Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

learned--and that many of these skills require executives to rethink their conception of what a superb leader actually does. Developing and practicing these skills requires hard work and may demand that talented executives overcome some... View Details

Keywords: by Carmen Nobel

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