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(1,348)
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- Faculty Publications (306)
Show Results For
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All HBS Web
(1,348)
- News (181)
- Research (959)
- Multimedia (3)
- Faculty Publications (306)
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- 2010
- Working Paper
Making the Numbers? 'Short Termism' and the Puzzle of Only Occasional Disaster
By: Nelson P. Repenning and Rebecca Henderson
Much recent work in strategy and popular discussion suggests that an excessive focus on "managing the numbers"—delivering quarterly earnings at the expense of longer-term investments—makes it difficult for firms to make the investments necessary to build competitive...
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Keywords:
Investment;
Performance Improvement;
Competitive Advantage;
Earnings Management;
Management Practices and Processes;
Revenue;
Quality;
Competency and Skills;
Motivation and Incentives;
Auto Industry;
United States
Repenning, Nelson P., and Rebecca Henderson. "Making the Numbers? 'Short Termism' and the Puzzle of Only Occasional Disaster." Harvard Business School Working Paper, No. 11-033, September 2010.
- 2022
- Article
Divergence Between Employer and Employee Understandings of Passion: Theory and Implications for Future Research
By: Jon M. Jachimowicz and Hannah Weisman
There is an increasingly prevalent expectation in contemporary society that employees be passionate for their work. Here, we suggest that employers and employees can have different understandings of passion that potentially conflict. More specifically, we argue that...
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Keywords:
Employee Relationship Management;
Human Capital;
Performance Effectiveness;
Management Style
Jachimowicz, Jon M., and Hannah Weisman. "Divergence Between Employer and Employee Understandings of Passion: Theory and Implications for Future Research." Research in Organizational Behavior (in press).
- June 2024
- Case
Aidoc: Building a Hospital-Centric AI Platform
By: Ariel D. Stern and Susan Pinckney
In 2023, Israel-based AI health care company Aidoc evaluated its future. The company, founded in 2016, had grown from commercializing a single AI product for radiologists to a software platform that could detect 20 conditions and immediately notify care teams of...
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Keywords:
Business Growth and Maturation;
Business Model;
Business Organization;
Business Startups;
Disruption;
Cost vs Benefits;
Decision Choices and Conditions;
Decisions;
Private Sector;
Entrepreneurial Finance;
Global Range;
Global Strategy;
Globalized Markets and Industries;
Governance Compliance;
Governance Controls;
Governing and Advisory Boards;
Policy;
Growth and Development;
Health;
Medical Specialties;
AI and Machine Learning;
Digital Platforms;
Digital Transformation;
Technology Adoption;
Disruptive Innovation;
Innovation and Management;
Innovation Strategy;
Laws and Statutes;
Growth and Development Strategy;
Growth Management;
Distribution;
Product Development;
Success;
Performance Efficiency;
Strategic Planning;
Research and Development;
Risk and Uncertainty;
Business Strategy;
Competitive Advantage;
Value Creation;
Health Industry;
Israel
Stern, Ariel D., and Susan Pinckney. "Aidoc: Building a Hospital-Centric AI Platform." Harvard Business School Case 624-046, June 2024.
- 15 Dec 2009
- First Look
First Look: Dec. 15, 2009
distribution: (1) assistance selecting funds that are harder to find or harder to evaluate, (2) access to funds with lower costs excluding distribution costs, (3) access to higher performing funds, (4) superior asset allocation, and (5)...
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Martha Lagace
- 24 Jan 2005
- Research & Ideas
Rethinking Activity-Based Costing
minutes to handle an inquiry, and 50 minutes to perform a credit check. Deriving cost-driver rates. The cost-driver rates can now be calculated by multiplying the two input variables we have just estimated....
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by Robert S. Kaplan & Steven R. Anderson
- Research Summary
Overview
The overarching goal of my research is to produce works that are influential and informative to both academics and practitioners in the field of operations management. To accomplish this, I collaborate with industry partners who provide knowledge about their field,...
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- 03 Mar 2023
- Research & Ideas
When Showing Know-How Backfires for Women Managers
in front of direct reports to demonstrate competence and combat negative stereotypes about their abilities. But, these displays came at the expense of less visible office work that is critical to their businesses’ performance. Her...
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- 08 Sep 2022
- Book
Gen Xers and Millennials, It’s Time To Lead. Are You Ready?
leadership and the role of serving others through collaboration. At the video services provider Vimeo, Anjali Sud persuaded both managers and employees to follow her insight that the firm could perform better as a software company for...
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by Lane Lambert
- 30 Jun 2014
- Lessons from the Classroom
The Role of Emotions in Effective Negotiations
and say there's value on the table, but I don't care." That said, anger isn't always a bad variable in negotiation. Deployed the right way, it can demonstrate passion and conviction that can help sway the other side to accept less....
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- 18 Aug 2022
- Op-Ed
Your Best Employees Are Burning Out: A Framework for Retaining Talent
Burnout, retention, and renewed labor organization are critical challenges for leaders, especially amid COVID-19 and a looming recession. Leaders must ask themselves: What is it about my organization’s culture that is contributing to such...
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by Hise Gibson and MaShon Wilson
- 03 Feb 2009
- First Look
First Look: February 3, 2009
Decision Making: Social Dilemmas, Social Values, and Ethical Judgments, edited by R. M. Kramer, A. E. Tenbrunsel, and M. H. Bazerman. Psychology Press, in press Abstract It is common for people to be more critical of others' ethical...
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Martha Lagace
- 14 May 2013
- First Look
First Look: May 14
But, surprisingly, athletic success impacts applications even among academically stronger students. 2006 Harvard Business Review The Performance Frontier: Innovating for a Sustainable Strategy By: Eccles, Robert G., and George Serafeim...
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Sean Silverthorne
- 11 Apr 2007
- Research & Ideas
Adding Time to Activity-Based Costing
error-prone by using employees' subjective time estimates. Also, in the mid-1980s, we failed to fully understand the critical role played by capacity when estimating cost driver rates. The insight about the central role for capacity did...
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by Sarah Jane Gilbert
- June 2020
- Article
How Scheduling Can Bias Quality Assessment: Evidence from Food Safety Inspections
By: Maria Ibanez and Michael W. Toffel
Accuracy and consistency are critical for inspections to be an effective, fair, and useful tool for assessing risks, quality, and suppliers—and for making decisions based on those assessments. We examine how inspector schedules could introduce bias that erodes...
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Keywords:
Assessment;
Bias;
Inspection;
Scheduling;
Econometric Analysis;
Empirical Research;
Regulation;
Health;
Food;
Safety;
Quality;
Performance Consistency;
Governing Rules, Regulations, and Reforms
Ibanez, Maria, and Michael W. Toffel. "How Scheduling Can Bias Quality Assessment: Evidence from Food Safety Inspections." Management Science 66, no. 6 (June 2020): 2396–2416. (Revised February 2019. Featured in Harvard Business Review, Forbes, Food Safety Magazine, Food Safety News, and KelloggInsight. (2020 MSOM Responsible Research Finalist.))
- 18 Oct 2022
- Research & Ideas
When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions
algorithm perpetuates this. Another source of bias is incomplete or unrepresentative information. A famous example is facial recognition. If I use mostly photos of white men to train the machine to learn facial recognition, the machine will View Details
Keywords:
by Rachel Layne
- 04 May 2021
- Book
Best Buy: How Human Connection Saved a Failing Retailer
store.” Instead, the sales associates—nicknamed “blue shirts” after Best Buy’s trademark royal-blue collared shirts—brought the injured T. rex to a service counter and performed “surgery” on the toy as they surreptitiously traded it out...
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- 22 Oct 2019
- Research & Ideas
Use Artificial Intelligence to Set Sales Targets That Motivate
change,” he says. “Firms typically don’t want to do that because once you change it, it’s very difficult to change it back. Also, experimenting with a select group of employees is deemed as unfair.” Past performance doesn’t guarantee...
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by Michael Blanding
- 06 Feb 2020
- Research & Ideas
What We Learned from Reading Jeff Bezos’ Patents
previously in our analysis of his Amazon shareholder letters. 4. Jeff Bezos’ patents are customer-centric For a more granular look at Bezos’ inventions, we performed a word frequency analysis using the abstracts of his patents. The top...
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- Article
Moving Forward from COVID-19: Organizational Dimensions of Effective Hospital Emergency Management
By: Mariam Krikorian Atkinson, Nicholas Cagliuso, John Hick, Sara Singer, Elizabeth Bambury, Tuna Cem Hayirli, Masha Kuznetsova and Paul Biddinger
Federal investment in emergency preparedness has increased notably since the 9/11 attacks, yet it is unclear if and how U.S. hospital readiness has changed in the 20 years since then. In particular, understanding effective aspects of hospital emergency management...
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Keywords:
COVID-19;
Hospital Preparedness/response;
Urban/rural Hospitals;
Emergency Management;
National Strategy;
Health Pandemics;
Crisis Management;
Performance Effectiveness;
Governance;
Policy;
United States
Atkinson, Mariam Krikorian, Nicholas Cagliuso, John Hick, Sara Singer, Elizabeth Bambury, Tuna Cem Hayirli, Masha Kuznetsova, and Paul Biddinger. "Moving Forward from COVID-19: Organizational Dimensions of Effective Hospital Emergency Management." Health Security 19, no. 5 (September–October 2021): 508–520.
- 23 Apr 2007
- Research & Ideas
Are Great Teams Less Productive?
to recognize and deal with. For example, an organization that has just completed a learning initiative may see a drop in productivity, at least in the short term. Edmondson and doctoral student Sara Singer explore the problematic relationship between learning and View Details
Keywords:
by Sarah Jane Gilbert