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Show Results For
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All HBS Web
(1,320)
- News (181)
- Research (968)
- Multimedia (3)
- Faculty Publications (306)
- 31 Jan 2022
- Research & Ideas
Where Can Digital Transformation Take You? Insights from 1,700 Leaders
their organizations merely sell the products and services they have rather than develop new offerings based on evolving customer needs and desires. Interestingly, only 55 percent of survey respondents ranked customer focus as one of the most View Details
- 16 Jul 2018
- Research & Ideas
Kids of Working Moms Grow into Happy Adults
In 2015, preliminary results of a groundbreaking study found that the daughters of employed mothers often perform better in their eventual careers than the daughters of stay-at-home moms. Now the full study has been released, and it...
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by Dina Gerdeman
- 2009
- Article
Placing the Normative Logics of Accountability in 'Thick' Perspective
By: Alnoor Ebrahim
This article provides a critical reflection on the heavily normative nature of current accountability debates. In particular, it explores three streams of normative discourse on nonprofit accountability: improving board governance, improving performance-based...
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Keywords:
Fair Value Accounting;
Accounting;
Governance;
Performance Evaluation;
Governing Rules, Regulations, and Reforms;
Goals and Objectives;
Management Practices and Processes;
Power and Influence;
Social and Collaborative Networks;
Organizational Structure;
Relationships;
Accounting Industry
Ebrahim, Alnoor. "Placing the Normative Logics of Accountability in 'Thick' Perspective." American Behavioral Scientist 52, no. 6 (2009): 885–904.
- September 1996 (Revised April 1998)
- Case
Mobil USM&R (B): New England Sales and Distribution
By: Robert S. Kaplan
The general manager of a local gasoline/distillate sales and distribution business unit must communicate a new strategy to the unit's 300 employees. An initial strategic planning exercise identified a high-priority list of opportunities that blended the parent...
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Keywords:
Balanced Scorecard;
Adoption;
Strategic Planning;
Customization and Personalization;
Management Practices and Processes;
Growth and Development Strategy;
Measurement and Metrics;
Motivation and Incentives;
Performance Evaluation;
Energy Industry;
Mining Industry;
United States
Kaplan, Robert S. "Mobil USM&R (B): New England Sales and Distribution." Harvard Business School Case 197-026, September 1996. (Revised April 1998.)
- Web
Behavioral Finance & Financial Stability
is associated with a decline in total compensation, especially in variable pay. They also construct a new county-level uncertainty shock and find that local uncertainty shocks reduce county-level durable consumption. See Marco’s other...
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- 26 Sep 2017
- First Look
First Look at New Research and Ideas, September 26, 2017
worked are positively correlated with firm performance, and differences between family and non-family CEOs account for approximately 18% of the performance gap between family and non-family firms. We investigate the sources of the...
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Sean Silverthorne
- 28 Sep 2010
- First Look
First Look: September 28, 2010
sociology in order to understand this critical turning point in German family business history. The book analyzes changes in ownership and management, dynastic, and succession strategies, as well as the "psychology of...
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Sean Silverthorne
- 11 Oct 2016
- First Look
October 11, 2016
to old ways of doing things, and company performance doesn't improve. To fix these problems, senior executives and their HR departments should change the way they think about learning and development, and because context is crucial,...
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Sean Silverthorne
- Web
Technology & Operations Management - Faculty & Research
long-term competitiveness. Keywords: ESG ; ESG (Environmental, Social, Governance) Performance ; ESG Ratings ; ESG Reporting ; ESG Disclosure ; Sustainability ; Climate ; Climate Finance ; Climate Risk ; Social Accounting ; Investment ;...
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- 2010
- Working Paper
Evaluating the Effects of Large-Scale Health Interventions in Developing Countries: The Zambian Malaria Initiative
By: Nava Ashraf, Gunther Fink and David N. Weil
Since 2003, Zambia has been engaged in a large-scale, centrally coordinated national anti-malaria campaign which has become a model in sub-Saharan Africa. This paper aims at quantifying the individual and macro level benefits of this campaign, which involved mass...
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Keywords:
Cost vs Benefits;
Developing Countries and Economies;
Health Care and Treatment;
Health Disorders;
Performance Evaluation;
Programs;
Health Industry;
Zambia
Ashraf, Nava, Gunther Fink, and David N. Weil. "Evaluating the Effects of Large-Scale Health Interventions in Developing Countries: The Zambian Malaria Initiative." NBER Working Paper Series, No. 16069, June 2010.
- 01 Aug 2022
- What Do You Think?
Does Religious Belief Affect Organizational Performance?
the question is extended more broadly to organizations in general, there is little for us to go on in responding to the question. The impact of culture on performance has interested me for several decades, having teamed in 1992 with John...
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Re: James L. Heskett
- 09 Dec 2002
- Research & Ideas
UnileverA Case Study
This article considers key issues relating to the organization and performance of large multinational firms in the post-Second World War period. Although foreign direct investment is defined by ownership and control, in practice the...
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- Program
Compensation Committees
Summary Executive compensation has become a flashpoint issue for board members, institutional investors, regulators, and the media. Examining critical market and regulatory issues, this board leadership program enables compensation...
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- 05 Oct 2010
- First Look
First Look: October 5, 2010
Demand: Model and Estimation Methodology Authors:Nathan Craig, Nicole DeHoratius, and Ananth Raman Abstract To set service levels, firms must understand how changes in service affect customer demand. Supply learning is a process whereby customers use past supplier...
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Sean Silverthorne
- Web
Podcast - Business & Environment
MPP Class of 2024 How Boards Can Drive Climate Performance 27 SEP 2023 | Climate Rising As part of our 2023 back-to-business school series, this episode features a session from Harvard’s Climate Action Week in May 2023. Moderated by HBS...
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- 23 Oct 2000
- Research & Ideas
The Strategy-Focused Organization
illustrate how major organizations have used the Scorecard to create an entirely new performance management framework that puts strategy at the center of a company's key management processes and systems. Mobil North America Marketing and...
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by Robert S. Kaplan & David P. Norton
- 14 May 2018
- Research & Ideas
Amazon vs. Whole Foods: When Cultures Collide
critics referred to the store as “Whole Paycheck.” The acquisition was initially met positively by Wall Street, amid hopes that Amazon’s data-driven mindset might be just the thing to enable Whole Foods to scale up and add more stores...
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- 05 Aug 2022
- Research & Ideas
Why People Crave Feedback—and Why We’re Afraid to Give It
better. A McKinsey survey of 12,000 managers indicated they consider “candid, insightful feedback” critical to career development. Another international employee survey found that 72 percent of respondents rated “managers providing View Details
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by Michael Blanding
- 26 Aug 2002
- Research & Ideas
High-Stakes Decision Making: The Lessons of Mount Everest
to avoid repeating the mistakes of the past seems like an admirable goal. Naturally, some observers attribute the poor performance of others to human error of one kind or another. They blame the firm's leaders for making View Details
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by Michael A. Roberto
- 07 Jul 2022
- HBS Case
How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)
to fantasize about big ideas,” Smith recalled. “After our first four days, and after we saw such great press and reviews, those dreams started to shape how we thought about the future.” At that juncture, Smith and Cuscuna made a critical...
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by Pamela Reynolds