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Show Results For
-
All HBS Web
(3,789)
- People (16)
- News (885)
- Research (2,059)
- Events (8)
- Multimedia (55)
- Faculty Publications (784)
- June 2018 (Revised January 2018)
- Supplement
Membership Rewards® from American Express
By: Shelle Santana, Frances X. Frei and Lauren G. Pickle
This spreadsheet is intended as a supplement for the case study "Membership Rewards® from American Express."
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- 08 Sep 2016
- Cold Call Podcast
How Netflix Built its House of Cards (and Changed TV Forever)
- 14 Nov 2023
- Research & Ideas
The Network Effect: Why Companies Should Care About Employees’ LinkedIn Connections
In today’s high-tech economy, it’s not just quant skills and R&D know-how that confer competitive advantage. Relationships still matter—maybe more than ever, as social media turbocharges old-fashioned networking. A new study mapped...
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Keywords:
by Ben Rand
- 03 Dec 2012
- HBS Case
HBS Cases: Against the Grain
(it has a reputation for the latter). It's a quandary for Jim's employer, of course, but withdrawing investment at the 11th hour would also put many poor farmers' livelihoods in jeopardy. Like many case View Details
- April 2008 (Revised August 2008)
- Supplement
Shareholder Activists at Friendly Ice Cream (B)
By: V.G. Narayanan, Fabrizio Ferri and James Weber
This case study briefly describes the outcome of the Shareholder Activists at Friendly Ice Cream (A) case.
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Keywords:
Investment Activism;
Business and Shareholder Relations;
Conflict and Resolution;
Outcome or Result
Narayanan, V.G., Fabrizio Ferri, and James Weber. "Shareholder Activists at Friendly Ice Cream (B)." Harvard Business School Supplement 108-073, April 2008. (Revised August 2008.)
- 16 Jul 2018
- News
Going to the Dogs
- October 2014 (Revised January 2016)
- Case
IDEO: Human-Centered Service Design
By: Ryan W. Buell and Andrew Otazo
The case describes IDEO, one of the world's leading design firms, and its human-centered innovation culture and processes. It is an example of what managers can do to make their own organizations more innovative. In reaction to a rapidly changing competitive landscape,...
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Keywords:
Design Thinking;
Innovation;
Service Management;
Service;
Design;
Service Delivery;
Innovation and Management;
Entertainment and Recreation Industry;
Peru
Buell, Ryan W., and Andrew Otazo. "IDEO: Human-Centered Service Design." Harvard Business School Case 615-022, October 2014. (Revised January 2016.)
- September 2014
- Case
Crescent Pure
By: John A. Quelch and Alisa Zalosh
Executives from Portland Drake Beverages (PDB) are meeting to determine the appropriate product positioning and advertising campaign for the launch of Crescent Pure, a specialty organic beverage. They have 3 options for positioning: should Crescent Pure be positioned...
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Quelch, John A., and Alisa Zalosh. "Crescent Pure." Harvard Business School Brief Case 915-539, September 2014.
Carliss Y. Baldwin
Carliss Y. Baldwin is the William L. White Professor of Business Administration at the Harvard Business School. She studies the process of design and its impact of design architecture on firm strategy, platforms, and business ecosystems. With Kim Clark, she authored... View Details
- 07 Jul 2019
- News
Walmart's Workforce of the Future
- 13 Jul 2016
- HBS Case
How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers
find first—the customer chicken or the service egg? “As a small company you cannot afford to focus on both with the same amount of effort. You may need to prioritize one side.” Preparing to teach a new course on e-commerce marketing next spring, Teixeira made it his...
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- 10 Feb 2014
- HBS Case
Stressing Safety in South Africa’s Platinum Mines
American," a case study authored by Mukunda with Lisa Mazzanti and Aldo Sesia (both case researchers at HBS). The case follows several key...
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- 23 Apr 2014
- News
Are Electronic Cigarettes a Public Good or Health Hazard?
- November 2013 (Revised January 2016)
- Course Overview Note
The Role of Government in Market Economies (RoGME)
This course is about one question: What is the proper role of the government in the market economy? We study the role of government as it plays out in the real world, using vivid case studies from many countries, decades, and policy angles. At the same time, we align...
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Weinzierl, Matthew. "The Role of Government in Market Economies (RoGME)." Harvard Business School Course Overview Note 714-035, November 2013. (Revised January 2016.)
- 03 Oct 2023
- What Do You Think?
Do Leaders Learn More From Success or Failure?
(Jay Yuno/iStock) Harvard Business School Professor Amy Edmondson’s recent thought-provoking book, Right Kind of Wrong, makes a strong case for the notion that we often learn a lot from failure—and in some cases, perhaps even more than we...
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Keywords:
by James Heskett
- January 2016
- Supplement
Open Innovation at Fujitsu (B)
By: Amy C. Edmondson and Jean-François Harvey
This add-on case study reveals the location decision that was made in front of the challenge presented in case study #616-034.
The launch of the Open Innovation Gateway (OIG) was a success. Fujitsu's management team now had to figure out the best way to continue to...
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Keywords:
Open Innovation;
Collaboration;
Culture Change;
Inter-organizational Relationships;
Teaming;
Maker Movement;
Nascent Industries;
Change Management;
Leading Change;
Organizational Culture;
Leadership;
Emerging Markets;
Collaborative Innovation and Invention;
Information Technology Industry;
Technology Industry;
Japan;
United States;
Sunnyvale
Edmondson, Amy C., and Jean-François Harvey. "Open Innovation at Fujitsu (B)." Harvard Business School Supplement 616-035, January 2016.
- April 2017
- Supplement
Q&A with Tom Kalil, Deputy Director for Technology & Innovation
By: Linda A. Hill and Allison J. Wigen
In this video supplement to the HBS case study "Tom Kalil, Deputy Director for Technology & Innovation," case protagonist Tom Kalil discusses leading a team of policy entrepreneurs at the White House Office of Science and Technology Policy from 2008-2016.
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Keywords:
Innovation;
Government;
Government Innovation;
Leading Teams;
Collaboration;
Cross-sector Collaboration;
Innovation Strategy;
Innovation Leadership;
Leadership;
Leadership Development;
Groups and Teams;
Policy;
Collaborative Innovation and Invention;
United States
Hill, Linda A., and Allison J. Wigen. "Q&A with Tom Kalil, Deputy Director for Technology & Innovation." Harvard Business School Multimedia/Video Supplement 417-712, April 2017.
- June 2016
- Teaching Note
Relating to Peapod
By: Jill Avery and Susan Fournier
This case concerns the topics of relationship marketing, customer acquisition and retention, brand loyalty, service failure and recovery, new product introduction, and the use of consumer ethnography to study consumer behavior. Specifically, the case explores the...
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- November 25, 2015
- Article
Developing Bundled Reimbursement for Cancer Care
By: Thomas Feeley, Tracy E. Spinks and Alexis Guzman
This case study describes the development of a bundled reimbursement pilot for head and neck cancer patients treated at the University of Texas MD Anderson Cancer Center. The study describes the steps involved and the challenges to new alternative payment models in...
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Feeley, Thomas, Tracy E. Spinks, and Alexis Guzman. "Developing Bundled Reimbursement for Cancer Care." NEJM Catalyst (November 25, 2015).
- 14 Dec 2015
- Research & Ideas
Deflategate and the Sustained Success of the New England Patriots
scores of other expert opinions and articles. He condensed the information and wrote the case study with help from case researcher Christine Snively. There was plenty of fodder...
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