Publications

28 Sep 2017
News

Alumni-Founded Aerospace Pioneer Orbital Acquired for $7.8 Billion

two years ago, and will make Northrop the fourth-largest Pentagon contractor. In a statement about the deal, Thompson said: “The unique alignment in culture and mission offered by this transaction will allow us to maintain strong operational View Details

April 1981 (Revised January 1997)
Case

Corning Glass Works: The Z-Glass Project

By: Kim B. Clark

Considers decisions facing the leader of a manufacturing staff project team assigned to a plant where yields have deteriorated sharply. The process is complex: the plant organization is not cooperative and there are deep disagreements about what is wrong and how to fix... View Details

Keywords: Decisions; Production; Problems and Challenges; Conflict Management; Performance Productivity; Factories, Labs, and Plants; Groups and Teams; Consumer Products Industry; Manufacturing Industry; United States

Keywords: Roger Thompson; Margie Kelley; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

01 Jun 2007
News

Mission Possible

opportunity to create and spread innovative solutions to some of society’s most pressing problems. In doing so, they joined a groundswell of interest in social entrepreneurship. Just as entrepreneurs spot missed opportunities in business... View Details

01 Sep 2010
News

Head Games

deeper medical research — could change as much as attitudes about smoking? Guesstimates as to the value of the sports business range into the hundreds of billions of dollars — could that juggernaut be affected simply by parents refusing... View Details

Keywords: Garry Emmons; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

01 Dec 2010
News

Eight Join HBS Faculty

teaches the first-year course Technology and Operations Management. His research focuses on techniques to evaluate and improve the performance of complex systems in the airline and sports industries. Fearing... View Details

20 Apr 2020
Book

Why COVID-19 Raises the Stakes for Healthy Buildings

Harvard University Press. Excerpted from Healthy Buildings: How Indoor Spaces Drive Performance and Productivity by John D. Macomber and Joseph G. Allen. Copyright 2020 John Macomber and Joseph Allen. All rights reserved. About the Author... View Details

Keywords: by Kristen Senz; Real Estate; Health

May 1998 (Revised October 2001)
Case

Taco Bell Inc. (1983-1994)

By: Lynda M. Applegate, Leonard A. Schlesinger and Dave DeLong

Details the actions of John Martin, newly named CEO, as he leads Taco Bell through a decade of incremental and radical changes. By the end of the case, total system sales within Taco Bell, a Mexican style fast-food restaurant chain and a division of PepsiCo, have grown... View Details

Keywords: Business Subsidiaries; Transformation; Economic Growth; Food; Leadership Style; Growth and Development Strategy; Organizational Design; Performance Effectiveness; Food and Beverage Industry; Service Industry; Mexico

30 Nov 2016
Op-Ed

Where Could More Regulation Help Small Businesses? Online Lending.

disclosure of product outcomes, such as average APRs and default rates. Requiring disclosure of such data would empower watchdogs and the market itself to evaluate bad actors. 5. Respect fiduciary duties Small View Details

Keywords: by Karen Mills and Brayden McCarthy; Financial Services

01 Mar 2023
News

The Exchange: Micro Management

randomized control studies started to emerge that all showed the same surprisingly lukewarm message about the impact of microfinance on livelihoods. Natalia Rigol: People expected to see shifts in household income, business growth, and... View Details

Keywords: Jen McFarland Flint; Funds, Trusts, and Other Financial Vehicles; Finance

22 Jan 2018
Sharpening Your Skills

Why You Are Unhappy at Work

feeling. What can be done to improve the office environment? Research by Harvard Business School professors suggests these problems are not only common—but solvable. Here are some of our most insightful stories about unmotivated employees... View Details

Keywords: by Sean Silverthorne

01 Dec 2011
News

Knowing the Score

Miller Photo courtesy James Andrew Miller Having spent much of my time since graduating from HBS working in television or writing books or movies, I’m often asked why I went to business school in the first place, and whether I regretted... View Details

Keywords: James Andrew Miller; Organizational Behavior; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

01 Apr 1999
News

An Eye to the East

research, drawing parallels with their own work or experience. A case in point was HBS professor Rohit Deshpandé's presentation, the first on the agenda. He reported on the initial results of a multination study of factors driving View Details

Keywords: Alejandro Reyes

05 Jun 2014
Research & Ideas

Fixing the ‘I Hate Work’ Blues

solution to this dilemma? I believe we need to restructure large organizations by giving much more responsibility and authority to first-line workers and paying them accordingly—with appropriate performance incentives. We need to trust... View Details

Keywords: by Bill George

2010
Working Paper

Making the Numbers? 'Short Termism' and the Puzzle of Only Occasional Disaster

By: Nelson P. Repenning and Rebecca Henderson

Much recent work in strategy and popular discussion suggests that an excessive focus on "managing the numbers"—delivering quarterly earnings at the expense of longer-term investments—makes it difficult for firms to make the investments necessary to build competitive... View Details

Keywords: Investment; Performance Improvement; Competitive Advantage; Earnings Management; Management Practices and Processes; Revenue; Quality; Competency and Skills; Motivation and Incentives; Auto Industry; United States

Read Now

August 1992 (Revised September 2002)
Case

Star Distributors, Inc. (A)

By: David A. Thomas

Depicts the conflict and organizational problems that emerged in a franchise operation owned by Paul Logan, an African American, and John Heyman, a white American. Provides the opportunity to examine the ways in which race influences managerial behavior and... View Details

Keywords: Conflict Management; Performance Effectiveness; Franchise Ownership; Race; Management Style; Conflict and Resolution; Business and Stakeholder Relations