Publications

August 2010 (Revised November 2010)
Case

Tesco PLC: Fresh & Easy in the United States

By: John A. Quelch

Tesco, the world's third largest retailer, is facing problems with its launch of a new retail chain in the U.S. View Details

Keywords: Multinational Firms and Management; Marketing; Market Entry and Exit; Retail Industry; United Kingdom; United States

December 2004 (Revised June 2005)
Case

Chez Cora

By: David E. Bell, Hal Hogan and Carin-Isabel Knoop

Chez Cora is a chain of breakfast restaurants that successfully expanded from Quebec to Ontario. Is it organized appropriately for more growth? Could the concept work in the United States? If so, how should a migration to the United States be structured? Includes color... View Details

Keywords: Food; Global Strategy; Innovation Strategy; Growth Management; Service Operations; Food and Beverage Industry; Service Industry; Canada; United States

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September 2012
Article

The Size and Composition of Corporate Headquarters in Multinational Companies: Empirical Evidence

By: David J. Collis, David Young and Michael Goold

Based on a six-country survey of nearly 250 multinationals (MNCs), this paper is the first empirical analysis to describe the size and composition of MNC headquarters and to account for differences among them. Findings are as follows: MNC corporate headquarters are... View Details

Keywords: Headquarters; Subsidiaries; Multinational Corporations; Organization Design; Administrative Heritage; International Strategy; Business Subsidiaries; Organizational Design; Multinational Firms and Management; Size; Business Headquarters; Global Strategy

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June 2003 (Revised December 2003)
Case

Cathay Pacific: Doing More with Less

By: F. Warren McFarlan and Fred Young

This case explores the various aspects of information technology that can be outsourced. Cathay Pacific outsourced a significant part of its vital operations from Hong Kong to Sydney, Australia. View Details

Keywords: Information Technology; Job Cuts and Outsourcing; Globalization; Globalized Firms and Management; Information Technology Industry; Hong Kong; Sydney

23 Jul 2020
Research & Ideas

How Countries Use Financial Policy to Fight COVID-19

around the world could improve responses to the next global financial catastrophe. Work done recently by dozens of Harvard Business School students under Alberto Cavallo, the Edgerley Family Associate Professor of Business Administration... View Details

Keywords: by Rachel Layne

01 Mar 2005
News

Ideas: Books

plantations to local growers, transforming itself into a marketing company. The firm’s shareholders opted for lower risks but also lower profits. Multinationals and Global Capitalism by Geoffrey Jones (Oxford University Press) Professor... View Details

Keywords: Publishing Industries (except Internet); Information

Profile

Joseph Abel

Ever since his undergraduate days at Harvard, Joe Abel has been pondering the consequences of global climate change. “When you think of the things that have the potential to cause trouble,” he says, “all of them are made worse by climate... View Details

July 2003 (Revised December 2004)
Case

Sustainable Conservation--Where Next?

Sustainable Conservation (SusCon) is an environmental nonprofit in San Francisco that works collaboratively with the private and public sectors to achieve positive environmental change. The organization forms partnerships with industry and government agencies to devise... View Details

Keywords: Nonprofit Organizations; Cost vs Benefits; Expansion; Environmental Sustainability; San Francisco

February 2001 (Revised November 2009)
Case

Amazon.com (D)

By: Jeffrey F. Rayport, Dickson Louie and William A. Sahlman

At the end of 1999, Amazon.com founder and CEO Jeff Bezos--just named Time Magazine's Man of the Year--ponders the next moves for his company. Having expanded into numerous categories in 1999, ranging from Z-shops to Auctions to E-cards as well as increasing the number... View Details

Keywords: Growth and Development Strategy; Organizational Change and Adaptation; Competitive Advantage; Expansion; Online Technology; Retail Industry

Keywords: Garry Emmons; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises

01 Mar 2010
News

Analyze This

sole HBS graduates in the countries where they live. Using the mailing list as his guide, Emmons found that 22 countries and territories receive just one copy of the Bulletin, ranging from Armenia to Uzbekistan. He managed to track down... View Details

Keywords: Roger Thompson; Data Processing, Hosting, and Related Services; Information

Web

Annual Report 2016 - Annual Report 2016

Director Patrick Mullane (MBA 1999) was named to head HBS’s digital learning initiative. With significant experience in building and shaping businesses, Mullane serves as the operational leader for HBX. His focus is on managing its growth... View Details

01 Mar 2010
News

Lords of Strategy

John Weber In his new book, The Lords of Strategy: The Secret Intellectual History of the New Corporate World (Harvard Business Press), Walter Kiechel III (MBA ’76) traces the rise of modern management consulting from the 1960s to the... View Details

January 1988 (Revised February 1991)
Case

International Sourcing at Intercon

Describes the many international sourcing initiatives in a multinational connector manufacturing company. Focuses on the domestic operations, international staff, and their initiatives to create cooperative links among and with independent subsidiaries. Students can... View Details

Keywords: Business Subsidiaries; Multinational Firms and Management; Supply Chain Management; Manufacturing Industry; Japan

Keywords: Garry Emmons; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

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24 Apr 2014
News

Addressing roadblocks to innovation in health care

has defined the six elements that must be factored into successful innovation ventures of any type: structure, financing, technology, consumers, accountability, and public policy. Herzlinger disseminates her analyses and findings to a View Details

01 Sep 2018
News

Ask the Expert: Delivering the Goods

clients on e-commerce, supply chain, delivery, and global postal transformation. Here, he fields your questions about what the emerging race to your front door means for the future of last-mile delivery. Will 3D printing do to the Postal... View Details

Keywords: Jen McFarland Flint

07 Jan 2009
What Do You Think?

Is the World Really Flat?

this month's column. Bruce Bockmann stated the case for the "flat-worlders" in reminding us that "it is the responsibility of government to support technology in its own country. If government does that, the capital and entrepreneurs will follow ...... View Details

Keywords: by Jim Heskett

01 Sep 2005
News

Predictable Surprises

a huge and growing debt owed by the airlines, and it’s only a matter of time before those frequent-flier miles disappear. That’s something consumers can do right now, but most of the other problems we touch on are far less easily acted on. There isn’t a lot individuals... View Details

Keywords: Deborah Blagg; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

25 Sep 2008
News

Been There, Seen That

global warming was a looming catastrophe. Lo and behold, here we are in 2008: war in oil-rich Iraq, $4 a gallon gasoline, an economy in free fall, and melting ice caps. On the economic front, the recent 500-point drop in the Dow in one... View Details

May 2003
Case

International Federation of Red Cross and Red Crescent Societies

By: John A. Quelch

Didier Cherpitel, CEO of the International Federation of Red Cross and Red Crescent Societies (IFRC), is implementing a new strategy that will fundamentally change the role of its International Secretariat. The organization is in the early stages of implementing a best... View Details

Keywords: Globalized Firms and Management; Nonprofit Organizations; Brands and Branding