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Show Results For
- All HBS Web
(6,267)
- People (3)
- News (1,186)
- Research (4,412)
- Events (32)
- Multimedia (61)
- Faculty Publications (2,833)
- 17 Sep 2021
- News
Clearing the Path to Citizenship
independent immigration attorneys review the applications. The company also helps the client prepare for the interview and even celebrates the final approval with them—all at a fraction of the cost of a personal immigration attorney,... View Details
- 05 Apr 2016
- News
Don’t Send Your Kids to College. At Least Not Yet.
list of the costs of the “conveyor belt to college”: high dropout rates, increased stress levels, and massive debt. Her suggested fix? The bridge year—a key facet of Falik’s Global Citizen Year, which offers graduating high school... View Details
- 01 Jun 2004
- News
The Inner-City Advantage
for business prospects outside of real estate, Lloyd M. Metz (MBA ’96) of ICV Capital Partners recommended investments based on intellect rather than physical capital, such as health care and software. Ventures that have low distribution View Details
- 01 Sep 2003
- News
Incentives and Operational Excellence
video they wanted was out of stock. Retailers typically buy videocassettes from studios for $45 each and rent them for $4. Tapes are disposed of for $5 after three months, so the retailer must rent the tape at least ten times to break even. The incremental View Details
- 12 Jan 2015
- Research & Ideas
Regulators Ease Up on Companies Generating Political Benefits
serious diagnosis that would be reimbursed at a higher rate. The problem is a huge drain on taxpayers, costing an estimated $44 billion in 2012, a full 10 percent of Medicare's payments. At the same time, hospitals, especially nonprofit... View Details
Keywords: by Michael Blanding
- 26 Mar 2014
- Research & Ideas
How Electronic Patient Records Can Slow Doctor Productivity
efficient. Entering patient data into a computer can cost doctors valuable patient time.Photo: iStockPhoto However, several studies indicated that when physicians spent extra time entering data themselves, it cut down time spent with... View Details
- 06 Apr 2007
- What Do You Think?
Will Market Forces Stop Global Warming?
involvement, and commented on the role of market forces. A number of you expressed the hope that the private sector can provide adequate response to a problem that is either real or increasingly perceived to be so. Commenting that "Heating View Details
- 01 Sep 2003
- News
In the Running?
businesspeople say is their biggest, single problem: the soaring cost of workers’ compensation insurance.” Democrat Garamendi has twice been elected insurance commissioner — he’s also served sixteen years in the state legislature, and in... View Details
- October 2016
- Case
Turkasset: Bringing Customer-Centricity to Debt Collection
By: Dennis Campbell and Gamze Yucaoglu
In December 2014, in preparation for the year-end board presentation, Hilmi Guvenal (PMD 1993), shareholder and CEO of Turkasset, and Ilker Yoney, COO, sat down to discuss Turkasset’s five- and ten-year strategic plans. Since taking leadership of the company in 2009,... View Details
Keywords: Customer Satisfaction; Customer Experience; Customer Service; Customer-centric; Emerging Market; Customer Focus; Employee Empowerment; Employee Engagement; Employee Training; Staffing; Operations Management; Quality Management; Service Management; Service Quality; Continuous Improvement; Turkasset; Collections Agency; NPL; Call Center; Financial Services; Borrowing and Debt; Customer Focus and Relationships; Organizational Culture; Operations; Management; Service Operations; Quality; Competitive Advantage; Cost vs Benefits; Financial Services Industry; Turkey
- February 2010 (Revised October 2010)
- Case
YouTube: Time to Charge Users?
By: Anita Elberse and Sunil Gupta
In January 2010, YouTube, the world's largest online video aggregator, was still seeking to become profitable. Was the time right for Google, YouTube's parent company, to charge users seeking to upload content, as some analysts had suggested—and if so, who should be... View Details
Keywords: Digital Marketing; Business Model; Cost; Profit; Revenue; Consumer Behavior; Internet and the Web; Motion Pictures and Video Industry
Elberse, Anita, and Sunil Gupta. "YouTube: Time to Charge Users?" Harvard Business School Case 510-053, February 2010. (Revised October 2010.)
- Web
5.3 Annual Notice: Digital Millennium Copyright Act - MBA
not more than $30,000 per work infringed. For "willful" infringement, a court may award up to $150,000 per work infringed. A court can, in its discretion, also assess costs and attorneys' fees. For details, see Title 17, United States... View Details
- 06 Jan 2012
- News
Where Are They Now?
designer. Manufacturing the beds in India keeps costs down, and making them both upgradable and compact gives buyers—Indian health care institutions—the opportunity to increase capacity [more beds in less space] and revenue without... View Details
- 08 Jun 2020
- Blog Post
Getting Laid Off: An Opportunity for Reinvention
their job. Tran had been on the opposite side of the table any number of times in his career, working on post-merger integrations and reducing redundancies. In those moments, “I kept telling myself it’s nothing personal, we just had to cut View Details
- Web
3.9 Annual Notice: Higher Education Opportunity Act - MBA
3. Financial Obligations 3.9 Annual Notice: Higher Education Opportunity Act Welcome to HBS Being a Student at HBS 1. Academic Information & Policies 2. Integrity & Standards of Conduct 3. Financial Obligations 3.1 Student Accounts 3.2 Financial Aid 3.3 Student View Details
- 01 Sep 2011
- News
Making a Difference in the World
million would be saved in annual energy costs. If each household replaced its appliances with the most efficient available, $15 billion of savings in energy costs would result. The top 3,000 public companies cause over $2.15 trillion, or... View Details
- 01 Jun 2009
- News
Setting the Legislative Agenda
assume trillions of dollars in liabilities spent to try to repair a broken system. The costs of regulatory failure and the urgency of regulatory reform could not be clearer.” Related Links Too Big To Fail View Details
- 04 Sep 2019
- News
What I Do: Keith Cerny (MBA 1991)
“We want to serve the surrounding community in the most diverse way possible.” “Needless to say, an orchestra is not a factory. But thinking about fixed and variable costs and capacity utilization is incredibly important for what we do... View Details
- 10 Aug 2017
- News
Into the Light
came to understand the human and economic costs of “energy poverty,” and realized that her idea could do more than improve the environment. It could improve lives, at a cost that is less than the price of... View Details
- 01 Aug 2013
- News
A Cure for Cold Storage
percent of the children are vaccinated against the virus. And the price of the vaccine is negligible, says Schrader—around 5 or 10 cents. "It's not cost that limits it," he says, but rather infrastructure: Vaccines rely on a complex and... View Details
- Web
2013 Symposium - Race, Gender & Equity
Costs of Inclusion Included but Invisible? The Benefits and Costs of Inclusion Toni Schmader Speaks at the 2013 Gender & Work Symposium The Biases that Bind Us: How Stereotypes Constrain How We Think and Who... View Details