Benefits - Publications - Faculty & Research

04 Oct 2004
Research & Ideas

Start to Measure Your E-commerce Success

is not much historical data and experience for managers to draw upon when developing or applying metrics, and many economic benefits of e-commerce projects are seen as difficult to measure. Further, the pace of change in e-business and... View Details

Keywords: by Marc J. Epstein

19 Jul 2004
Research & Ideas

Your Customers: Use Them or Lose Them

It's easy to deliver lousy service. Examples are too numerous to mention and let's not ruin the day, shall we? But imagine this: How about living in a world where companies treat you, as a customer, nicely and it benefits them as well as... View Details

Keywords: by Martha Lagace

01 Oct 2001
News

Helping Hands for HBS

Illustration by Robin Jareaux "Giving back" is an important activity for the vast majority of HBS alumni, and the Class of 1976 is no exception. Among the entities benefiting from the class's expertise and largesse is HBS itself. The... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

01 Sep 2006
News

Street Singer

she also has performed in concerts at Lincoln Center and Carnegie Hall. In 2000 she released the CD Carla’s First Christmas, followed by Joy Is Waiting in 2005. Proceeds from both albums benefit Bishop Kenny High School and the St.... View Details

Keywords: Julia Hanna; Finance

05 Nov 2013
First Look

First Look: November 5

disclosure levels for consumer information and consumers observe both before deciding which firm to patronize and how much information to provide it with. The provision and disclosure of information presents tradeoffs for all market participants. Consumers View Details

Keywords: Sean Silverthorne

06 Mar 2007
First Look

First Look: March 6, 2007

Office must decide whether to continue to allocate the bulk of the university's endowment to illiquid investments—hedge funds, private equity, real estate, and so forth. Considers the risks and benefits of a different asset allocation... View Details

Keywords: Martha Lagace

Web

Financial Report 2018 - Financial Report 2018

ability to continue investing in innovation while offering generous financial aid depends on the HBS community’s success in building on the achievements of the Campaign and sustaining the School’s momentum in current use giving. We expect HBS to View Details

16 Dec 2002
Research & Ideas

Mentoring—Using the Voice of Experience

coach or mentor, but what makes for a successful student in this role? There are individual benefits and organization-wide benefits to the whole notion of recognizing how people learn and adjusting the... View Details

Keywords: by Sean Silverthorne

08 Sep 2020
Sharpening Your Skills

Capitalism Works Better When I Can See What You're Doing

sales. Knowing What Your Boss Earns Can Make You Work Harder Learning what your co-worker earns can make you less productive, but knowing your manager's paycheck can motivate you to work harder. The Surprising Benefits of OversharingIn a... View Details

Keywords: by Sean Silverthorne

23 Jul 2013
First Look

First Look: July 23

Publications 2013 pub Does Social Connection Turn Good Deeds into Good Feelings?: On the Value of Putting the 'Social' in Prosocial Spending By: Aknin, Lara B., Elizabeth W. Dunn, Gillian M. Sandstrom, and Michael I. Norton Abstract—When are the emotional View Details

Keywords: Anna Secino

20 Feb 2006
Research & Ideas

Are Company Founders Underpaid?

have lower compensation. On the one hand, the higher level of intrinsic motivation leads founders to willingly—even eagerly—take lower compensation. This voluntary side was captured by a VC who maintained, "The Founder CEO benefits... View Details

Keywords: by Sarah Jane Gilbert; Financial Services; Technology

22 Jan 2019
First Look

New Research and Ideas, January 22, 2019

up to the point where the benefit of the marginal project is just equal to the cost. Because labor is a key input to innovation when the opportunity cost of time is lower, such as during school breaks or time off from work, we find that... View Details

Keywords: Dina Gerdeman

Profile

Farrah Jamal

the CFO, they gave me a chance – and I stayed almost three years.” “Health care is in transformation,” Farrah says. “It’s an industry that can really benefit from the perspectives, lessons learned, and best practices of other industries.... View Details

Web

Books - Institute For Strategy And Competitiveness

Elizabeth Teisberg show how to move health care toward positive-sum competition that delivers lasting benefits for all. Time-Driven Activity-Based Costing: A Simpler and More Powerful Path to Higher Profits Robert S. Kaplan and Steven R.... View Details

01 Dec 1999
News

African-American Alumni Conference Considers Success and the Bottom Line

Struggles, Medtronic, Morgan Stanley Dean Witter, Shell, and Sun Microsystems. A portion of the conference proceeds will benefit HBS community initiatives such as the campaign to fund a chair honoring H. Naylor Fitzhugh (MBA '33) and the... View Details

Keywords: Mary Ellen Gardner

16 Sep 2010
News

Idea Takes Root

wire. The IIRC deserves better, and here’s why. As Eccles states in his blog, reporting both financial performance and performance in the areas of environmental sustainability, social responsibility, and governance in an integrated fashion has enormous View Details

Keywords: Roger Thompson; Corporate Services

27 Sep 2011
First Look

First Look: September 27

resources furnished by its partners. Receptivity in turn portrays how organizational capabilities and the quality of ties to partners facilitate flows of network resources. We propose that the interplay of these three mechanisms determines the View Details

Keywords: Sean Silverthorne

October 2018 (Revised September 2022)
Case

Stock-Based Compensation at Twitter

By: Jonas Heese, Zeya Yang and Mike Young

Olivia Nash, an analyst at leading hedge fund BlueShark Capital Management, had just finished listening to the hour-long earnings call for Twitter’s Q4 2017 results. Was Twitter doing well? That depended on which numbers she chose to believe. According to Generally... View Details

Keywords: Twitter; Non-GAAP Disclosure; Stock-based Compensation; Earnings Management; Corporate Disclosure; Compensation and Benefits; Stocks; Measurement and Metrics

Citation

Educators

Purchase

July 2013 (Revised September 2019)
Case

Say on Pay: Qualcomm, Inc. Shareholders Vote 'Maybe'

By: Suraj Srinivasan, Charles C.Y. Wang and Kelly Baker

This case centers around Qualcomm shareholders' 2012 Say-on-Pay vote and the dispute between the Institutional Shareholder Services and management regarding the appropriateness of the CEO's compensation plan. Was ISS right that Qualcomm's CEO's pay was inflated and... View Details