Financial services - Publications - Faculty & Research

24 Mar 2023
News

Exploring Talent Markets; Aid for Turkey

Clubs News Clubs News Toronto Alumni Explore Shift in Talent Markets On February 9, the HBS Club of Toronto held an in-person fireside chat and Q&A with Ethan Bernstein, Edward W. Conrad Association Professor of Business Administration, to explore the post-pandemic... View Details

Keywords: Margie Kelley

11 Feb 2021
Blog Post

Good Leadership Is an Act of Kindness

exhaust themselves attending to a special needs child or ailing parent. Everyone frets over their physical and financial well-being. Who among us isn't anxious, stressed out, and off our game right now? From bolstering remote... View Details

Keywords: All Industries

27 Jul 2017
News

Seeing a Way Forward

years later, looking for a new challenge, she came across salauno. Captivated by the organization’s mission and work, she negotiated a month-long project to show the directors how she could make their operation more efficient. “I diagnosed the sales and View Details

Keywords: Jennifer Myers

02 Jun 2011
Research & Ideas

Signing at the Top: The Key to Preventing Tax Fraud?

the Internal Revenue Service is the federal tax gap, which is the difference between what Americans should pay on their taxes and what they actually do pay. According to the IRS's most recent estimates the gap amounts to around $350... View Details

Keywords: by Carmen Nobel; Accounting

11 Mar 2001
Research & Ideas

Group Therapy

new stock exchange, the notion that this will translate quickly into smoothly functioning financial markets, in the absence of enabling institutions and intermediaries, is unrealistic. Finally, agencies and multinational companies that... View Details

Keywords: by Peter Jacobs

08 Aug 2017
First Look

First Look at Research and Ideas, August 8, 2017

forthcoming Financial Analysts Journal Optimal Tilts: Combining Persistent Characteristic Portfolios By: Baker, Malcolm, Ryan Taliaferro, and Terry Burnham Abstract—We examine the optimal weighting of four tilts in U.S. equity markets... View Details

Keywords: Sean Silverthorne

01 Dec 2013
News

Your Own Medicine

be hyper-focused on developing the next Lipitor or Levitra, creating a constant drain on financial and human resources. And companies are running out of big ideas and facing gaps in their revenue thanks to patent expirations, leaving... View Details

Keywords: Morrell, Daniel; biomedicine; biopharmaceutical company; Ambulatory Health Care Services; Ambulatory Health Care Services

19 Jan 2021
In Practice

Leadership Advice for Biden: Restore a Sense of Calm

attention and energies on maximizing profit and financial value. This exclusive focus on profit and shareholder value maximization has led to environmental destruction and the concentration of wealth and power within the hands of a few.... View Details

Keywords: by Dina Gerdeman

01 Sep 2006
News

Light Years Ahead

MBA courses on Investment Management and Capital Markets. Later in the decade, he took a two-year leave of absence to serve as director of investment and financial policies for the Ford Foundation, returning in 1979. Back at HBS, Light... View Details

Keywords: Roger Thompson; Educational Services; Educational Services

19 Feb 2008
News

The Scoop Behind the Silver Screen

hands.” This being HBS, Stevens detailed some of the financial aspects of producing an independent film, i.e. one that is made without the deep pockets of a large Hollywood studio. According to Samuels, about eighty percent of funding... View Details

Keywords: Educational Services; Educational Services; Educational Services; Educational Services

08 Apr 2008
First Look

First Look: April 8, 2008

was an essential ingredient in the success of the transformation. The case ends with a review of changes in financial performance, employee attitudes and customer satisfaction. The case describes the important role that the human... View Details

Keywords: Martha Lagace

10 May 2022
News

Alumni Achievement Awards 2022

pond: “The great thing about working in finance in India was the opportunity to influence the evolution of the country’s financial institutions and regulatory structures. Very early on, I was part of the group that helped set up a second,... View Details

January 2024 (Revised February 2024)
Course Overview Note

Managing Customers for Growth: Course Overview for Students

By: Eva Ascarza

Managing Customers for Growth (MCG) is a 14-session elective course for second-year MBA students at Harvard Business School. It is designed for business professionals engaged in roles centered on customer-driven growth activities. The course explores the dynamics of... View Details

Keywords: Customer Relationship Management; Decision Making; Analytics and Data Science; Growth Management; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry

Citation

Purchase

05 Mar 2014
What Do You Think?

When Will the Next Dot.com Bubble Burst?

has a huge mine of data. Reminds me of the California Gold Rush. The only ones to make money out of it were land owners, shovel vendors, and Levi." Tom Dolembo added: "It's like the financial groundhogs have all come out and... View Details

Keywords: by James Heskett; Publishing; Retail

01 Feb 2000
Research & Ideas

Keeping Track: Performance Measurement, Control & Strategy

and more companies have adopted a service management view of the world, which means being locally responsive to customers. As a result, firms have to decentralize and encourage their frontline employees to make decisions on their own. To... View Details

Keywords: Re: Robert Simons

01 Jun 2017
News

The Exchange: Venture Forth

introduction of Amazon Web Services in early 2006. This was the defining moment when the cost of starting consumer internet businesses really plummeted. That fact was very useful in rationalizing other things we saw happening: VC... View Details

Keywords: April White

08 Aug 2011
Research & Ideas

The Death of the Global Manager

assume that all the smart people in the world are born within a 20-mile radius of their headquarters." This last factor—of being able to develop and diffuse innovation rapidly around the world—has emerged to become much more important as companies constantly renew... View Details

Keywords: by Julia Hanna

01 Dec 1997
News

Growing Together

strive to compete globally, their relationships with local communities have changed, says HBS Professor Rosabeth Moss Kanter. "Now that many businesses have focused beyond our borders," she says, "the ties with home communities that have traditionally relied on... View Details

Keywords: Marguerite Rigoglioso and Nancy O. Perry

28 Oct 2008
First Look

First Look: October 28, 2008

(0.74%). Even after controlling for filers' demographic factors and self-revealed savings intent, the likelihood of tax-site savings was 5.5 percentage points higher at treatment sites as compared with control sites. In contrast to the take up of many View Details