staffing - Publications - Faculty & Research

09 Mar 2003
Research & Ideas

Education, Technology, and Business: What’s the Catch?

foreseeable future. The teaching profession itself will need to undergo radical changes, said Salinas, where teachers need more training—to use technology among other skills—and more support in terms of salaries, staffing plans, and... View Details

Keywords: by Carla Tishler; Education

05 Mar 2001
What Do You Think?

Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?

To some degree, this has exacerbated the challenge to those responsible for staffing these activities by creating more frequent peaks and valleys in demands for talent. Are there lessons for human resource management in what is being done... View Details

Keywords: by James Heskett

01 Dec 2014
News

Case Study: Growing the Family Business

cleanliness and are staffed with teachers who use a proprietary curriculum to create an educational environment. Customers pay a significant premium for convenience—as much as $13 an hour for infant care versus $4 an hour or less for... View Details

Keywords: childcare; Finance

2014
Working Paper

Multinational Firms, Labor Market Discrimination, and the Capture of Competitive Advantage by Exploiting the Social Divide

By: Jordan I. Siegel, Lynn Pyun and B.Y. Cheon

The organizational theory of the multinational firm holds that foreignness is a liability, and specifically that lack of embeddedness in host-country social networks is a source of competitive disadvantage; meanwhile the literature on labor market discrimination... View Details

Keywords: Prejudice and Bias; Human Capital; Selection and Staffing; Multinational Firms and Management; Competitive Advantage; Markets; Profit; Gender; South Korea

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March 2008
Case

Patel Food and Chemicals Private Limited (A)

By: Felda Hardymon and Ann Leamon

Alok Patel, the founder and chairman of a Gujarat-based, privately held edible oils processor, must decide whether to hire a CFO candidate. Previously, his company's book-keeping has been done by an uncle, who has mentioned that he may retire soon. Patel could hire his... View Details

Keywords: Selection and Staffing; Family Business; Managerial Roles; Emerging Markets; Diversity; Finance; Food and Beverage Industry; Gujarat

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01 Mar 2013
News

Leveraging Female Talent

The research of HBS professor Boris Groysberg centers on a question that troubles many managers: How do I hire and develop top performers who will contribute to my company's success? The author of Talk, Inc.: How Trusted Leaders Use Conversation to Power Their... View Details

Keywords: Julia Hanna; Management of Companies and Enterprises; Management

September 2008 (Revised October 2008)
Case

Marc Abrahams: Annals of an Improbable Entrepreneur

By: Boris Groysberg and Michael Slind

Marc Abrahams was a media entrepreneur who specialized in science humor. In 2008, he sought to boost the scale and monetization potential of his business. That business, called Improbable Research, encompassed a magazine (Annals of Improbable Research), a high-profile... View Details

Keywords: Entrepreneurship; Selection and Staffing; Human Capital; Growth and Development Strategy; Brands and Branding; Personal Development and Career

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April 2001 (Revised April 2002)
Case

Liz Claiborne China

By: Joseph L. Bower, Sonja Ellingson Hout and Fred Young

A new country manager builds the Shanghai office of Liz Claiborne into a powerful sourcing organization using local talent. She explains the nuts and bolts of transforming the office. View Details

Keywords: Business Subsidiaries; Transformation; Selection and Staffing; Leadership; Managerial Roles; Market Entry and Exit; Fashion Industry; China

Citation

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October 1997 (Revised November 1997)
Case

NAACP, The

By: James E. Austin, Paul Barese, Stephanie L. Woerner and Elaine V. Backman

In February 1995, the National Association for the Advancement of Colored People (NAACP), the largest civil rights organization in the United States, was in the midst of a crisis. The executive director had been fired due to financial improprieties amid charges of... View Details

Keywords: Crime and Corruption; Capital; Governance Controls; Resignation and Termination; Selection and Staffing; Rights; Leadership; Management; United States

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08 Dec 2021
Blog Post

The Drive to Succeed: Silvio Memme (MBA 2020) of OMERS Ventures and His Career Switch into Venture Capital

the HBS Summer Fellowship, it was no risk to them and I came in with zero expectations.” OMERS Ventures agreed and Memme began a post-grad internship shortly after graduation. Six months later, when there were staffing changes on the... View Details

Keywords: Venture Capital

25 Aug 2022
News

Case Study: Sound Check

Hoffman-Senn. The founders have questions about a leap like this: How would they adapt to the sales cycles? How or when would larger clients affect their staffing structure and self-service platform? Are these worries even warranted?... View Details

Keywords: Management, Scientific, and Technical Consulting Services; Professional Services

04 Aug 2009
First Look

First Look: August 4

Download the paper: http://www.hbs.edu/research/pdf/10-005.pdf The Effect of Labor on Profitability: The Role of Quality (revised) Author:Zeynep Ton Abstract Determining staffing levels is an important decision in retail operations. While... View Details

Keywords: Martha Lagace

2022
Case

Charting a Course for Boston: Organizing for Change

By: Lisa C. Cox, Mitchell B. Weiss and Jorrit De Jong

Michelle Wu had been elected on the promise of systemic change, but four days after her November 2021 election and just eleven days before taking office as mayor of Boston, she was still considering how best to staff and manage a range of over-arching priorities.... View Details

Keywords: Leadership; Selection and Staffing; City; Organizational Change and Adaptation; Boston

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01 Dec 2006
News

Rowing Upstream

What could better symbolize high-level business performance than an eight-oared crew team rowing in perfect unison, their boat powered by a selfless collaboration of strength, skill, and shared purpose? It’s no wonder that advertisers love to use this image to depict... View Details

Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services

July 2020
Article

Who Should Select New Employees, Headquarters or the Unit Manager? Consequences of Centralizing Hiring at a Retail Chain

By: Carolyn Deller and Tatiana Sandino

We examine how changing the allocation of hiring decision rights in a multiunit organization affects employee-firm match quality, contingent on a unit’s circumstances. Our research site, a U.S. retail chain, switched from a decentralized hiring model (hiring by... View Details

Keywords: Control; Selection; Decentralization; Company Values; Retail Chains; Employees; Selection and Staffing; Local Range; Business Headquarters; Decision Making

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May 2016
Article

When Performance Trumps Gender Bias: Joint Versus Separate Evaluation

By: Iris Bohnet, Alexandra van Geen and Max Bazerman

We examine a new intervention to overcome gender biases in hiring, promotion, and job assignments: an "evaluation nudge," in which people are evaluated jointly rather than separately regarding their future performance. Evaluators are more likely to focus on individual... View Details

Keywords: Prejudice and Bias; Selection and Staffing; Decision Choices and Conditions; Performance; Gender

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2013
Article

Inflated Applicants: Attribution Errors in Performance Evaluation by Professionals

By: S. A. Swift, D. Moore, Z. Sharek and F. Gino

When explaining others' behaviors, achievements, and failures, it is common for people to attribute too much influence to disposition and too little influence to structural and situational factors. We examine whether this tendency leads even experienced professionals... View Details

Keywords: Evaluations; Correspondence Bias; Selection Decisions; Attribution; Prejudice and Bias; Selection and Staffing; Decision Choices and Conditions; Performance Evaluation; Cognition and Thinking

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10 Apr 2013
Research & Ideas

Learning Curve: Making the Most of Outsourcing

radiologist having experience with that customer. If you're an outsourcing firm, that has implications for how you think about staffing a new client versus one with whom the firm has a longer history." Huckman's future research will look... View Details

Keywords: by Paul Guttry; Health

01 Mar 2005
News

A Primer on Patents

they found legally uninteresting. The supposed solution was the creation of a new, centralized appellate court to hear all patent cases — the Court of Appeals for the Federal Circuit (CAFC). But it didn’t solve anything in terms of fairness. View Details

Keywords: James E. Aisner; Colleges, Universities, and Professional Schools; Educational Services