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  • 19 Jun 2018
  • First Look

New Research and Ideas, June 19, 2018

Summer 2018 RAND Journal of Economics Scale versus Scope in the Diffusion of New Technology: Evidence from the Farm Tractor By: Gross, Daniel P. Abstract—Although tractors are now used in nearly every agricultural field operation and in... View Details
Keywords: Dina Gerdeman
  • 2018
  • Article

Service Operations: What's Next?

By: Joy M. Field, Liana Victorino, Ryan W. Buell, Michael J. Dixon, Susan M. Goldstein, Larry J. Menor, Madeleine E. Pullman, Aleda Roth, Enrico Secchi and Jie J. Zhang
The purpose of this article is to present exciting and innovative research questions in service operations that are aligned with eight key themes and related topics determined by the Journal of Service Management (JOSM) Service Operations Expert Research Panel.... View Details
Keywords: Service Operations; Research; Collaborative Innovation and Invention
Related
  • 04 Aug 2016
  • News

Why Olympic Athletes Shouldn’t Try to Calm Down Before a Big Moment

  • 08 Sep 2016
  • News

Train your successor before you need one

  • 06 Apr 2016
  • News

Walmart – trouble in store

  • 26 Oct 2021
  • News

One in Five Americans Has Medical Debt in Collections, Study Finds. It’s Worse in the South

    Towards an Understanding of the Role of Standard Setters in Standard Setting

    Journal of Accounting and Economics Vol. 55, No. 1 (February 2013), pp. 66–90.

    We investigate the effect of standard setters in standard setting. We examine how certain professional and political characteristics of FASB members and SEC commissioners... View Details
    • 2003
    • Article

    Developing a Management Systems Approach to Sustainability at BMW Group

    By: Michael W. Toffel, Natalie Hill and Kellie McElhaney
    This article describes how Designworks/USA, a subsidiary of BMW Group, developed a Sustainability Management System (SMS) by integrating the management of environmental, social, and traditional business issues. After several months of deploying the SMS throughout its... View Details
    Keywords: Environmental Sustainability; Management Systems; Standards; Operations; Auto Industry
    Related

      Wenxin Du

      Wenxin Du is a Professor of Finance and the Sylvan C. Coleman Professor of Financial Management at the Harvard Business School. She studies global currency and fixed income markets, central banking, financial... View Details

        Robert J. Dolan

        Robert J. Dolan is the Baker Foundation Professor at Harvard Business School. He received his Ph.D. from the University of Rochester and began his academic career in 1976 as a faculty member at the Graduate School of Business of the University of Chicago. He joined... View Details

          Jan W. Rivkin

          Jan W. Rivkin is a Professor in the Strategy Unit at Harvard Business School. In the past, he has served as Faculty Chair of the MBA Program, Senior Associate Dean for Research, and head of the Strategy Unit. His research, course development, and teaching focus on... View Details

          Keywords: airline; computer; internet; music; transportation

            Dennis Campbell

            Dennis W. Campbell is currently the Dwight P. Robinson Jr. Professor of Business Administration at Harvard Business School. His research and teaching activities focus broadly on how management control systems can be designed to balance short-term strategy execution... View Details

            Keywords: financial services; service industry; hotels ＆ motels; consumer products; restaurant; manufacturing; professional services
            • Research Summary

            Superfluous Choices and the Persistence of Preference

            Superfluous choices are unnecessary choice steps that could be removed without affecting the final choice context and outcome. They are introduced in this article in order to study the mere effects of consumer participation. Superfluous choices have no immediate impact... View Details
            • 15 Apr 2015
            • News

            Review: Strategy Rules, by David Yoffie and Michael Cusumano

            • 31 Oct 2014
            • News

            Silicon valley: start-up founders under pressure

            • 14 Feb 2016
            • News

            Why being too nice to new staff can store up problems

              Frank Nagle

              Frank Nagle is an assistant professor in the Strategy Unit at Harvard Business School. Professor Nagle studies how competitors can collaborate on the creation of core technologies, while still competing on the products and services built on top of them - especially... View Details

              • 12 Feb 2019
              • First Look

              New Research and Ideas, February 12, 2019

              emergent themes identified in the current review to promising directions for future research on brokerage and brokering. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55601 forthcoming Journal of Experimental... View Details
              Keywords: Dina Gerdeman
              • 18 Jul 2006
              • First Look

              First Look: July 18, 2006

              Principles of Business Conduct. Governance-Linked D&O Market-Based Governance: Leveraging D&O Insurance to Drive Corporate Governance Authors:Srikant M. Datar and J. H. Friedland Publisher:International Journal of Disclosure and... View Details
              Keywords: Sean Silverthorne
              • Research Summary

              Helping at Work

              By: Teresa M. Amabile

              This research focuses on collaboration and helping in creative project teams. Colin Fisher (UCL), Julianna Pillemer (NYU Stern School), and I developed a multi-year research program examining help received and given, including successful and unsuccessful helping... View Details

              Keywords: Collaboration; Helping; Creativity; Creative Industries