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Show Results For
-
All HBS Web
(1,008)
- People (3)
- News (289)
- Research (500)
- Multimedia (6)
- Faculty Publications (319)
- July 2005 (Revised September 2016)
- Case
24 Hour Fitness (A): The Rise, 1983–2004
By: John R. Wells, Elizabeth A. Raabe and Gabriel Ellsworth
In October 2004, Mark S. Mastrov, CEO of 24 Hour Fitness, reflected on how far his company had come in just over 20 years. From humble beginnings in 1983 in San Leandro, California, 24 Hour Fitness had grown to become the largest privately-owned health-club chain in...
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Keywords:
24 Hour Fitness;
Mark Mastrov;
Health Clubs;
Fitness;
Gyms;
Chain;
Weight Loss;
Exercise;
Personal Training;
Retention;
Sales Force Compensation;
Incentive Systems;
Buildings and Facilities;
Business Growth and Maturation;
Business Model;
For-Profit Firms;
Customers;
Customer Focus and Relationships;
Customer Satisfaction;
Private Equity;
Revenue;
Geographic Scope;
Multinational Firms and Management;
Nutrition;
Business History;
Employees;
Recruitment;
Selection and Staffing;
Human Capital;
Business or Company Management;
Goals and Objectives;
Growth and Development Strategy;
Marketing;
Operations;
Service Operations;
Private Ownership;
Problems and Challenges;
Sales;
Salesforce Management;
Sports;
Strategy;
Business Strategy;
Competition;
Competitive Advantage;
Competitive Strategy;
Corporate Strategy;
Expansion;
Segmentation;
Information Technology;
Internet;
Technology Platform;
Web;
Web Sites;
Capital Structure;
Performance;
Organizational Structure;
Organizational Culture;
Health Industry;
United States;
California;
San Francisco
Wells, John R., Elizabeth A. Raabe, and Gabriel Ellsworth. "24 Hour Fitness (A): The Rise, 1983–2004." Harvard Business School Case 706-404, July 2005. (Revised September 2016.)
- 18 Oct 2017
- Research & Ideas
How Economic Clusters Drive Globalization
movement built a reputation for Costa Rica as a natural paradise and conservation hub,” Giacomin observes. “At the same time, local actors took advantage of this brand identity to build mainstream tourist facilities that weren’t in line...
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- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
offered free hotel rooms located near medical facilities to healthcare workers, while Serta Simmons donated 100,000 mattresses to hospitals as they frantically worked to increase the number of ICU beds during a surge in cases. Shift...
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Keywords:
by Jill Avery and Richard Edelman
- 22 Feb 2022
- News
Breaking News
the question of what happens when there’s no one left to break the story. Using a dataset of more than 10,000 facilities belonging to more than 1,000 publicly listed companies in the United States—a dataset that represents 80 percent of...
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- Web
2024 Reunion Presentations - Alumni
leader, a facility in talking about complex social issues, and a greater understanding of the debate around reparations. NOTE: This modified case discussion does not require pre-reading. The case is available here . Business Development...
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- 01 Mar 2018
- News
The Evolving HBS Campus
civic leaders gathered for a “topping-off” ceremony to mark the occasion of the highest steel beam going into place on Harvard’s future Science and Engineering Complex. The 500,000-square-foot facility will be the newest addition to the...
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- 01 Jun 2015
- News
The Evolving HBS Campus
another. This spring, the School celebrated two milestones in the transformation of the campus. Esteves Hall, a residential facility for Executive Education participants, was dedicated in April following the completion of major...
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- 01 Jun 2015
- News
@Soldiers Field
former Baker Hall reopened as Esteves Hall in April, 165 HBS staffers spent a night eating and sleeping in the newly renovated Executive Education facilities to make sure everything was shipshape for the first students.
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- 01 Mar 2004
- News
Harvard’s Future in Allston
chairs the task force on professional schools. The group has three key responsibilities: to explore the potential of collaboration on educational programs among the University’s professional schools; to develop a concept for a University-wide complex of View Details
- 01 Sep 2016
- News
The Evolving HBS Campus
the official opening of the Ruth Mulan Chu Chao Center. Through a generous gift from a Dr. James Si-Cheng Chao and family foundation, the facility has already become a hub for executives who use its meeting rooms, dining facilities, and...
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- 10 Mar 2021
- News
Chasing the Silver Tsunami
via fax and phone, as nurses and patients struggled to find available and appropriate facilities and services. “It’s so obvious that if you live in a world where there are things like TripAdvisor and Yelp and Hotels.com, where you can...
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- 01 Dec 2004
- News
Aldrich Renovations Reach Halfway Point
Students taking classes in Aldrich Hall this year can literally place one foot in the past and one in the future where the old and newly renovated halves of the building meet on each of the three floors. To avoid disrupting classes, View Details
- 20 Apr 2020
- Book
Why COVID-19 Raises the Stakes for Healthy Buildings
recently wrote a book about it: Healthy Buildings: How Indoor Spaces Drive Performance and Productivity, to be published April 21. Although facilities managers might think they’re saving a few dollars on electricity and air filters,...
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- 01 Sep 2003
- News
Transforming Baker Library
faculty, students, alumni, and outside scholars coming together to build knowledge,” says Crispi. “We hope to achieve this goal by creating a facility that fosters collaboration, interaction, and integration among these groups.” New...
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- May 2006
- Exercise
Boat Building Exercise: Four Modes of Propulsion
By: Steven C. Wheelwright and Kerry Herman
Describes alternative methods of propulsion (including steering) for small crafts (canoes, row boats, etc.) and the pros and cons of each.
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Keywords:
Buildings and Facilities
Wheelwright, Steven C., and Kerry Herman. "Boat Building Exercise: Four Modes of Propulsion." Harvard Business School Exercise 606-148, May 2006.
- May–June 2000
- Article
Get the Right Mix of Bricks and Clicks
By: Ranjay Gulati and Jason Garino
Gulati, Ranjay, and Jason Garino. "Get the Right Mix of Bricks and Clicks." Harvard Business Review 78, no. 3 (May–June 2000): 107–114.
- 06 Oct 2022
- News
On the Road to Recovery
nurses and what we tell our staff, and it’s the real focus of the company,” he says. More than two years into a pandemic, that straightforward mission can be a tall order. “Our nurses have had a humongous impact on maintaining hospitals and keeping other health care...
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- November 1983 (Revised June 1987)
- Case
Longhorn Building
Keywords:
Buildings and Facilities
Poorvu, William J. "Longhorn Building." Harvard Business School Case 384-144, November 1983. (Revised June 1987.)
- September 1985 (Revised May 1990)
- Case
Ohio Building
By: Donald A. Brown and William J. Poorvu
Keywords:
Buildings and Facilities
Brown, Donald A., and William J. Poorvu. "Ohio Building." Harvard Business School Case 386-066, September 1985. (Revised May 1990.)
- July 2024
- Background Note
District Heating: An Overview
By: Willy Shih and Michael W. Toffel
This note provides an overview of district heating: systems in which central plants generate heat that is conveyed by steam or water through a set of insulated pipes to send heat to residential and/or commercial buildings. It describes key elements of the system (heat...
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