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All HBS Web
(1,228)
- People (1)
- News (365)
- Research (636)
- Events (4)
- Multimedia (20)
- Faculty Publications (330)
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- 1 Aug 2003 - 6 Aug 2003
- Conference Presentation
Affect and Creativity at Work: A Daily Longitudinal Test.
By: Teresa M. Amabile, S. G. Barsade, J. S. Mueller and B. M. Staw
- 2009
- Chapter
Stimulate Creativity by Fueling Passion
By: Teresa Amabile and Colin M. Fisher
Amabile, Teresa, and Colin M. Fisher. "Stimulate Creativity by Fueling Passion." In Handbook of Principles of Organizational Behavior: Indispensable Knowledge for Evidence-Based Management. 2nd ed. Edited by Edwin A. Locke. John Wiley & Sons, 2009.
- Article
Brand (In)fidelity: When Flirting with the Competition Strengthens Brand Relationships
By: Irene Consiglio, Daniella Kupor, Francesca Gino and Michael I. Norton
We document the existence and consequences of brand flirting: a short-lived experience in which a consumer engages with and/or indulges in the alluring qualities of a brand without committing to it. We propose that brand flirting is exciting and that when consumers...
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Consiglio, Irene, Daniella Kupor, Francesca Gino, and Michael I. Norton. "Brand (In)fidelity: When Flirting with the Competition Strengthens Brand Relationships." Journal of Consumer Psychology 28, no. 1 (January 2018): 5–22.
- 2020
- Article
Worry at Work: How Organizational Culture Promotes Anxiety
By: Jeremy A. Yip, Emma E. Levine, Alison Wood Brooks and Maurice E. Schweitzer
Organizational culture profoundly influences how employees think and behave. Established research suggests that the content, intensity, consensus, and fit of cultural norms act as a social control system for attitudes and behavior. We adopt the norms model of...
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Keywords:
Anxiety;
Norms;
Stress;
Culture;
Tightness-looseness;
Curvilinear;
Organizational Culture;
Emotions;
Performance
Yip, Jeremy A., Emma E. Levine, Alison Wood Brooks, and Maurice E. Schweitzer. "Worry at Work: How Organizational Culture Promotes Anxiety." Art. 100124. Research in Organizational Behavior 40 (2020).
- January 1982 (Revised July 2007)
- Case
Dan Stewart (A)
A subordinate who Dan Stewart has recently placed on warning for unsatisfactory performance is suddenly appointed Dan's boss. Involves such issues as the management of disappointment, understanding organizational irrationality, lateral transfer within the same company,...
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Sathe, Vijay V., and Mark Rhodes. "Dan Stewart (A)." Harvard Business School Case 482-087, January 1982. (Revised July 2007.)
- 2014
- Article
Rituals Alleviate Grieving for Loved Ones, Lovers, and Lotteries
By: Michael I. Norton and Francesca Gino
Three experiments explored the impact of mourning rituals after losses—of loved ones, lovers, and lotteries—on mitigating grief. Participants who were directed to reflect on past rituals or who were assigned to complete novel rituals after experiencing losses reported...
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Norton, Michael I., and Francesca Gino. "Rituals Alleviate Grieving for Loved Ones, Lovers, and Lotteries." Journal of Experimental Psychology: General 143, no. 1 (February 2014): 266–272.
- 1980
- Chapter
Notes on the Meaning of Commitment to Organizations
- July 2019
- Article
Which of These Things Are Not Like the Others? Comparing the Rational, Emotional, and Moral Aspects of Reputation, Status, Celebrity, and Stigma
By: Timothy G. Pollock, Kisha Lashley, Violina P. Rindova and Jung-Hoon Han
In this review of the literature on reputation, status, celebrity, and stigma we develop an overarching theoretical framework based on the rational, emotional, and moral aspects of each construct’s unique sociocognitive content and the mechanisms through which it...
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Pollock, Timothy G., Kisha Lashley, Violina P. Rindova, and Jung-Hoon Han. "Which of These Things Are Not Like the Others? Comparing the Rational, Emotional, and Moral Aspects of Reputation, Status, Celebrity, and Stigma." Academy of Management Annals 13, no. 2 (July 2019).
- Article
Memory Lane and Morality: How Childhood Memories Promote Prosocial Behavior
By: F. Gino and S. Desai
Four experiments demonstrated that recalling memories from one's own childhood lead people to experience feelings of moral purity and to behave prosocially. In Experiment 1, participants instructed to recall memories from their childhood were more likely to help the...
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Gino, F., and S. Desai. "Memory Lane and Morality: How Childhood Memories Promote Prosocial Behavior." Journal of Personality and Social Psychology 102, no. 4 (April 2012): 743–758.
- July 2004 (Revised March 2006)
- Background Note
Work and Job Search Related Stress
Explores the experience of work-related stress and examines various coping tactics. Pays particular attention to stress related to the job-search process. Teaching Purpose: To help students recognize sources of stress and develop more effective coping skills.
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Higgins, Monica C., Stacy McManus, and Zibby Schwarzman. "Work and Job Search Related Stress." Harvard Business School Background Note 405-013, July 2004. (Revised March 2006.)
- February 1995
- Case
James Cranfield
By: John J. Gabarro and Andrew P. Burtis
Describes the attitudes, feelings, and perceptions of the manager who will conduct the performance appraisal interview. A rewritten version of an earlier case.
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Gabarro, John J., and Andrew P. Burtis. "James Cranfield." Harvard Business School Case 495-035, February 1995.
- October 1977 (Revised April 1983)
- Case
James Cranston
By: Michael Beer and James G. Clawson
Describes the attitudes, feelings, and perceptions of the manager who will conduct the performance appraisal interview.
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Beer, Michael, and James G. Clawson. "James Cranston." Harvard Business School Case 478-006, October 1977. (Revised April 1983.)
- August 1978 (Revised April 1987)
- Supplement
Assistant Professor Graham and Ms. Macomber (C)
By: C. Roland Christensen
Supplements the (A) case.
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Keywords:
Conflict Management;
Interpersonal Communication;
Leadership Style;
Emotions;
Education Industry
Christensen, C. Roland. "Assistant Professor Graham and Ms. Macomber (C)." Harvard Business School Supplement 379-022, August 1978. (Revised April 1987.)
- March 2024
- Supplement
Negotiating the Gift of Life (B)
By: Alex Chan
Describes a negotiation where lives are truly at stake, where key lessons on persuasion and the role that identity might play in a negotiation are on display through an effort by a frontline negotiator from OneLegacy, the US's largest organ procurement organization. As...
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Keywords:
Economics;
Negotiation;
Communication;
Diversity;
Nonprofit Organizations;
Emotions;
Mission and Purpose;
Health Industry
Chan, Alex. "Negotiating the Gift of Life (B)." Harvard Business School Supplement 924-021, March 2024.
- November–December 2019
- Article
Head, Heart or Hands: How Do Employees Respond to a Radical Global Language Change Over Time?
By: Sebastian Reiche and Tsedal Neeley
To understand how recipients respond to radical change over time across cognitive, affective, and behavioral dimensions, we conducted a longitudinal study of a mandated language change at a Chilean subsidiary of a large U.S. multinational organization. The...
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Keywords:
Language;
Communication;
Change;
Employees;
Attitudes;
Emotions;
Globalized Firms and Management
Reiche, Sebastian, and Tsedal Neeley. "Head, Heart or Hands: How Do Employees Respond to a Radical Global Language Change Over Time?" Organization Science 30, no. 6 (November–December 2019): 1252–1269.
- 10 Oct 2000
- Research & Ideas
Cross-Sector Collaboration: Lessons from the International Trachoma Initiative
working paper then examines, in detail, critical elements of the partnering process: connection, congruency of mission and strategy, creation of value, and relationship management. The following excerpt describes the importance of View Details
- March 2012
- Article
The New Science of Viral Ads
By: Thales Teixeira
It's the holy grail of digital marketing: the viral ad, a pitch that large numbers of viewers decide to share with family and friends. Several techniques derived from new technology can help advertisers attain this. In our research, two colleagues and I use...
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Keywords:
Digital Marketing;
Information Technology;
Research;
System;
Marketing;
Emotions;
Television Entertainment
Teixeira, Thales. "The New Science of Viral Ads." Harvard Business Review 90, no. 3 (March 2012): 25–27.
- 21 Jan 2015
- Lessons from the Classroom
Managing the Family Business: Market Basket’s Lessons About Buyouts
out one or more major owners. It's a good stress test for a business. "It's an emotional process." Buyouts in family companies are not just about the money. Lots of emotions can surface in a...
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Keywords:
Retail
- March 25, 2022
- Article
Leading an Exhausted Workforce
By: Robin Abrahams and Boris Groysberg
Everyone is exhausted. People are coping with collective grief and trauma on a global scale, which means leaders have to learn and exercise new skills. The authors share steps you can take to foster healthy coping mechanisms and discourage unhealthy ones; help ward off...
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Abrahams, Robin, and Boris Groysberg. "Leading an Exhausted Workforce." Harvard Business Review (website) (March 25, 2022).