Publications

Find at Harvard

January 2004 (Revised May 2006)
Case

Yamato Transport: Valuing and Pricing Network Services (A)

By: Felix Oberholzer-Gee, Tarun Khanna and Masako Egawa

Yamato Transport is the leading Japanese parcel delivery company and has dominated its industry for more than two decades. In response to new competitive challenges, Yamato must decide how to reposition itself in the industry and optimize the size of its network. The... View Details

Keywords: Value Creation; Competition; Transportation Networks; Monopoly; Shipping Industry; Japan

September 1992 (Revised November 1997)
Case

DHL Worldwide Express

By: John A. Quelch

The worldwide sales and marketing manager must determine the degree to which pricing strategy and tactics should be standardized or left to the discretion of the DHL subsidiary in each country. View Details

Keywords: Governance; Business Subsidiaries; Price; Marketing Strategy; Multinational Firms and Management; Sales; Shipping Industry

Web

Spring 2014 Reunion Photo Galleries - Alumni

casual surfing. The cost of purchase for photos is based on processing and shipping costs. Harvard Business School does not benefit from the sale of any photographs. Continue to the HBS Alumni SmugMug photo gallery . Find a reunion Choose... View Details

Web

Spring 2013 Reunion Photo Galleries - Alumni

casual surfing. The cost of purchase for photos is based on processing and shipping costs. Harvard Business School does not benefit from the sale of any photographs. Continue to the HBS Alumni SmugMug photo gallery . Find a reunion Choose... View Details

Web

Fall 2014 Reunion Photo Galleries - Alumni

casual surfing. The cost of purchase for photos is based on processing and shipping costs. Harvard Business School does not benefit from the sale of any photographs. Continue to the HBS Alumni SmugMug photo gallery . Find a reunion Choose... View Details

Web

Fall 2012 Reunion Photo Galleries - Alumni

casual surfing. The cost of purchase for photos is based on processing and shipping costs. Harvard Business School does not benefit from the sale of any photographs. Continue to the HBS Alumni SmugMug photo gallery . Find a reunion Choose... View Details

Elmer A. Sperry

A prolific inventor, Sperry was instrumental in creating technological advances in navigation. He invented gyroscopic compasses and stabilizers that became fundamental components for both ships and airplanes. His inventions were adopted... View Details

Keywords: Fabricated Goods

July 2001 (Revised October 2004)
Case

PSA: The World's Port of Call

By: Lynda M. Applegate, Nancy Bartlett, Dolly Chang-Leow and Neo Boon Siong

Details the evolution of an e-business strategy and capabilities over a 16-year period. What began in 1984 as an effort to automate the port of Singapore to achieve productivity savings, by 2000 had evolved into a global e-business called Portnet.com. Closes as senior... View Details

Keywords: Entrepreneurship; Growth and Development Strategy; Business Strategy; Technological Innovation; Internet and the Web; Business or Company Management; Shipping Industry; Shipping Industry

01 Jun 2004
News

Baker’s Man of Steel

learned the trade as a Navy Seabee. “He looks like Robert Redford, doesn’t he?” razzes one worker passing by with a meatball sub. (It’s 9 a.m., but the shift began some two hours ago.) “If I had his money I wouldn’t be here,” Delaney laughs. “I’m still waiting for my... View Details

Keywords: Baker Library; Bobby Delaney; crane; operator; Construction of Buildings; Construction

01 Dec 2007
News

Mead Treadwell

the Arctic. There are multibillion-dollar mineral reserves — copper, zinc, gold, diamonds, lead — as well. Most people don’t know that FedEx and UPS have very large hubs in Alaska and that most of the world’s international air cargo now traverses the Arctic. As for the... View Details

Keywords: Garry Emmons; Oil and Gas Extraction; Mining; Management, Scientific, and Technical Consulting Services; Professional Services; Transportation

01 Apr 2001
News

Khoo Teng Chye: Technology Turnaround in Singapore

about fifty thousand a day — the island nation of Singapore is the biggest container port and transshipment hub in the world. “We can turn ships around faster than anybody else,” boasts Khoo, a civil engineering graduate of Australia’s... View Details

Keywords: Alejandro Reyes; Transportation

John T. Dorrance

In 1899, Dorrance invented the process for making condensed soup, reducing canning and shipping costs by two-thirds. As a result of Dorrance’s invention, Campbell Soup became the first soup company to achieve national distribution. Within... View Details

Keywords: Food & Tobacco

03 Mar 2014
News

A Life Transformed

Parija had already acquired decades of business acumen, HBS was a transformational experience for him. "It taught me how to set a goal and work toward it, and it gave me the courage to become an entrepreneur," he says. "A group of us founded Blue Lines View Details

Keywords: Robert S. Benchley; Finance; Transportation

Profile

John Clayton

to textbook teaching – through the case method. But with cases, you interact with and engage your classmates to learn not just the ‘how,’ but the ‘why’. The case method puts you at the helm of the ship and forces you to think through your... View Details

Web

Spring 2019 Reunion Photo Galleries - Alumni

casual surfing. The cost of purchase for photos is based on processing and shipping costs. Harvard Business School does not benefit from the sale of any photographs. Continue to the HBS Alumni SmugMug photo gallery . View Details

July 2022 (Revised November 2022)
Case

Building a Mishap-Free U.S. Navy

By: Amy C. Edmondson, Herman B. Leonard, Michael W. Toffel and Michael Norris

In 2021, Kevin “Bud” Couch, a retired Navy captain who was now working as a civilian employee of the Navy Safety Center, was trying to determine how best to reduce the risk of Navy mishaps. The Navy had experienced a series of major mishaps in 2017 that had led to a... View Details

Keywords: National Security; Safety; War; Ship Transportation; Risk Management; Operations; Singapore; Tokyo; San Diego