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- All HBS Web (499)
- Faculty Publications (195)
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- 19 Jul 2011
- First Look
First Look: July 19
Abstract Revenue recognition and measurement principles can conflict with liability recognition and measurement principles. We explore here under different market conditions when the two measurement approaches coincide and when they...
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Sean Silverthorne
- 10 Mar 2009
- First Look
First Look: March 10, 2009
and suggest the effects on subsequent reporting periods and competitor behavior are greater than previously documented. Download the paper: http://www.hbs.edu/research/pdf/08-073.pdf Geography, Poverty and Conflict in Nepal (revised)...
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Martha Lagace
- 31 Jul 2012
- First Look
First Look: July 31
Interorganizational Conflict Authors:Elizabeth Long Lingo, Colin Fisher, and Kathleen L. McGinn Publication:In Handbook of Conflict Management Research, edited by Neal M. Ashkansy, Oluremi B. Ayoko, and...
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Carmen Nobel
- 01 Apr 2008
- First Look
First Look: April 1, 2008
Moderna to be the leading electronic retailer in 20 countries in and around Central and Eastern Europe, evolving an unusual multi-channel strategy, organizational structure, and IT systems. Serious conflicts...
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Martha Lagace
- June 2001
- Case
GE's Early Dispute Resolution Initiative (A)
By: Michael A. Wheeler and Gillian Morris
GE's chief litigation counsel sought to rationalize litigation flow by viewing it as a manufacturing process. By applying the principles of Six Sigma, P.D. Villareal created an Early Dispute Resolution (EDR) system that enabled both lawyers and managers to work...
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Keywords:
Corporate Governance;
Governing Rules, Regulations, and Reforms;
Lawsuits and Litigation;
Six Sigma;
Organizational Change and Adaptation;
Problems and Challenges;
Conflict and Resolution;
Energy Industry;
Technology Industry;
United States
Wheeler, Michael A., and Gillian Morris. "GE's Early Dispute Resolution Initiative (A)." Harvard Business School Case 801-395, June 2001.
- 19 Jun 2007
- First Look
First Look: June 19, 2007
Intrapersonal Conflict Authors:Katherine L. Milkman, Todd Rogers, and Max H. Bazerman Abstract We report on a field study demonstrating systematic differences between how people anticipate preferences and their subsequent preferences. We...
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Martha Lagace
- June 2018
- Case
Candor at Clever
By: Ethan Bernstein and Om Lala
Clever, a high-growth EdTech company based in San Francisco, had grown quickly in market share and headcount. As with many high-growth companies, however, early employees (many of whom had never managed people before) had been given the opportunity to manage teams, and...
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Keywords:
Performance Feedback;
Talent Development And Retention;
Talent Management;
Feedback;
Difficult Conversations;
Radical Candor;
Scaling Start-ups;
Scaling And Growth;
Developing Effective Managers;
Effective Managers;
First-time Managers;
Kim Scott;
Clever;
Bay Area;
Silicon Valley;
Interpersonal Communication;
Talent and Talent Management;
Human Resources;
Leadership Development;
Management Practices and Processes;
Management Skills;
Management Style;
Organizations;
Organizational Culture;
Performance Evaluation;
Conflict and Resolution;
Technology Industry;
Education Industry;
San Francisco;
United States
Bernstein, Ethan, and Om Lala. "Candor at Clever." Harvard Business School Case 418-087, June 2018.
- 19 Mar 2019
- First Look
New Research and Ideas, March 19, 2019
other outputs by autonomous machines. I argue that organizational researchers of creativity and innovation should invest significant energy in studying artificial intelligence and computer-assisted human intelligence, the ways in which...
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Dina Gerdeman
- 27 Feb 2006
- Research & Ideas
Corporate Values and Employee Cynicism
Business School, have studied the risks and rewards of organizational values in depth using a young, ambitious advertising agency for a field study. What they learned about positive values surprised them, and their findings were published...
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by Martha Lagace
- 06 Mar 2012
- First Look
First Look: March 6
and Michael W. Toffel Abstract Mandatory information disclosure regulations seek to create institutional pressure to spur performance improvement. By examining how organizational characteristics moderate facilities' responses to a...
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Sean Silverthorne
- 10 May 2016
- First Look
May 10, 2016
prowess. This narrative stresses that Britannica’s management faced organizational diseconomies of scope between supporting lines of business in the old and new markets, which generated internal conflicts. These View Details
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Carmen Nobel
- January 2024 (Revised June 2024)
- Case
School of Rock: Tuning into Structured Empowerment (A)
By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg
In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price’s hire in 2017, School of Rock’s nonconformist rock ‘n’ roll culture led to variability in teaching styles,...
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Keywords:
Business Growth and Maturation;
Business Plan;
Change Management;
Transformation;
Communication Strategy;
Decisions;
Curriculum and Courses;
Teaching;
Employee Relationship Management;
Knowledge Sharing;
Leadership Style;
Business or Company Management;
Growth and Development Strategy;
Management Style;
Marketing Strategy;
Mission and Purpose;
Organizational Change and Adaptation;
Organizational Culture;
Organizational Structure;
Franchise Ownership;
Performance Expectations;
Performance Improvement;
Strategic Planning;
Attitudes;
Conflict Management;
Corporate Strategy;
Applications and Software;
Technology Adoption;
Education Industry;
Music Industry;
Massachusetts;
United States
Sandino, Tatiana, Jeffrey Rayport, Samuel Grad, and Stacy Straaberg. "School of Rock: Tuning into Structured Empowerment (A)." Harvard Business School Case 124-043, January 2024. (Revised June 2024.)
- 02 Nov 2010
- First Look
First Look: November 2, 2010
PublicationsMeeting the Challenges of a Person-Centric Work Psychology Authors:Teresa M. Amabile and Steve J. Kramer Publication:Industrial and Organizational Psychology: Perspectives on Science and Practice (forthcoming) An abstract is...
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Sean Silverthorne
- 16 Nov 2020
- Research & Ideas
Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.
should immediately reflect their priorities for their daily lives. Silverthorne: Given how ingrained group conflict is, is divisiveness and thus decline inevitable—or is there hope? Kanter: A classic social science experiment at a boys’...
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by Sean Silverthorne
- 19 May 2009
- First Look
First Look: May 19, 2009
businesses that have passed through the high growth stage can continue to deliver the resources, capabilities, and platforms needed to fuel the emerging opportunities of the future. This business lifecycle view of innovation requires new leadership and View Details
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Martha Lagace
- 21 May 2013
- First Look
First Look: May 21
struggle for custody over divisional control was a micropolitical process of interprofessional competition, played out between accountants and risk controllers who promoted conflicting measures of the key strategic uncertainty,...
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Sean Silverthorne
- 16 Nov 2010
- First Look
First Look: November 16, 2010
Conflict Management Research (forthcoming) Abstract Routine and persistent acts of dishonesty prevail in everyday life, yet most people resist shining a critical moral light on their own behavior, thereby maintaining and oftentimes...
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Sean Silverthorne
- 28 Oct 2008
- First Look
First Look: October 28, 2008
entry is an important trait of well-functioning capital markets. Download the paper: http://www.hbs.edu/research/pdf/07-033.pdf Exploring the Duality between Product and Organizational Architectures: A Test of the Mirroring Hypothesis...
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Martha Lagace
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
indicate that patient demand is relatively unimportant in explaining variations. Physician organizational factors matter, but the most important factor is physician beliefs about treatment. In Medicare, we estimate that 35% of spending...
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Sean Silverthorne
- 21 Feb 2017
- First Look
First Look at New Research: February 21
“linguistic expats” who live in their home country yet have to give up their native language in the workplace; “cultural expats” or native speakers of the lingua franca who struggle with organizational values that are more easily...
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Carmen Nobel