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Show Results For
- All HBS Web
(666)
- News (61)
- Research (495)
- Events (7)
- Multimedia (4)
- Faculty Publications (342)
- July–August 2021
- Article
Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government
By: Ryan W. Buell, Ethan Porter and Michael I. Norton
Problem definition: As trust in government reaches historic lows, frustration with government performance approaches record highs.
Academic/practical relevance: We propose that in co-productive settings like government services, peoples’ trust and... View Details
Keywords: Government Services; Behavioral Operations; Operational Transparency; Government Administration; Service Operations; Programs; Perception; Attitudes; Behavior; Trust
Buell, Ryan W., Ethan Porter, and Michael I. Norton. "Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government." Manufacturing & Service Operations Management 23, no. 4 (July–August 2021): 781–802.
- Web
Research Computing Services - Faculty & Research
data-related services. Statistical and Data Services for Faculty Research RCS provides statistical and data services, including: Research design and methodological consulting Statistical programming and analysis Database programming and... View Details
- Web
Why HBS? - Doctoral
can make use of virtually any methodology required to pursue their research interests, including field studies, large-scale statistical analysis, consumer panel research, behavioral experiments and theoretical and empirical modelling.... View Details
- 01 Jun 2024
- News
Redefining How Businesses Operate
innovators driving AI initiatives or entrepreneurs who hope to find opportunities in the ever-evolving AI market. The course provides students a methodology and hands-on engagement with the technology to develop and execute real-world... View Details
Keywords: Jennifer Gillespie
- Web
HBS - Key Metrics
Staff includes employees classified as admin & professional, internal post docs, service & trade hourly, and support staff. GHG Emissions is calculated using the location-based reporting methodology and Harvard University follows The... View Details
- 11 Apr 2011
- Lessons from the Classroom
Teaching a ‘Lean Startup’ Strategy
entrepreneur and Stanford/UC Berkeley lecturer Steve Blank. The "lean" in lean startup has its roots in the Toyota Production System; hence, the lean startup methodology is all about avoiding waste, in terms of both time and... View Details
- 31 May 2004
- Research & Ideas
How Team Leaders Show Support–or Not
projects included new product development (e.g., a high-strength fabric; a home health aid, an electronic recording device), solving complex client problems (e.g., developing a database management system for a global hotel chain); and solving complex internal problems... View Details
Keywords: by Martha Lagace
- 01 Jun 2024
- News
Leveraging Generative AI
methodology was directionally correct,” said one student. “It was almost like having a professor by my side.” —JG For HBS and Harvard AI-related resources, please visit alumni.hbs.edu/GenAI-Resources. From Chalkboards to Chatbots Decoding... View Details
Keywords: Jennifer Gillespie
- Web
Case Studies - Social Impact Collaboratory
Rise Fund CEO Bill McGlashan and Partner, Maya Chorengel have partnered with The Bridgespan Group, a nonprofit consultancy, to develop an evidence-based methodology for quantifying the impact of prospective Rise investments. Bridgespan’s... View Details
- 31 Aug 2020
- What Do You Think?
Why Don’t More Organizations Understand the Power of Diversity and Inclusion?
correlation vs. cause and effect. As commenter Diogenes put it, “Prove with a cogent methodology that racial and gender diversity lead to greater profitability. Prove causation, not correlation (which studies to date primarily by... View Details
Keywords: by James Heskett
- Web
2022 Reunion Presentations - Alumni
corporate behavior through the tools of accounting, and to develop rigorous methodologies for assessing areas—such as carbon emissions generated, decarbonization efforts, or commitment to social justice—that are too often seen as either... View Details
- 07 Apr 2015
- News
Warrior Spirit
head to this day,” he says. “As an entrepreneur, leadership is the most important quality to have—you need it to attract the right people and get the optimum performance beyond any employee numbers or resources you control. And the case study View Details
- 26 Mar 2018
- Research & Ideas
To Motivate Employees, Give an Unexpected Bonus (or Penalty)
consequences that impact not only the receivers of rewards and penalties, but also their colleagues, Gallani says. Additionally, this study shows that workers are motivated not only by the prospect of receiving a reward or a punishment, but also by the View Details
- 09 Jan 2006
- Research & Ideas
When Benchmarks Don’t Work
differences in either the quality or the nature of the output. But when a benchmarker like Hackett extends this methodology to support services or shared service departments, it assumes (without explicitly stating) that such departments... View Details
- Web
Technology & Operations Management Awards & Honors - Faculty & Research
Better Warehouse Efficiency Distinction through Cross-Efficiency Measurement.“ Edward McFowland III : Winner of a 2018 Facebook Computational Social Science Methodology Research Award . Edward McFowland III : Runner Up for the 2018 Best... View Details
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
economic theorists have contributed important insights into the internal workings of firms that are applicable to managerial practice. Yet they have also left business education with a dominant theory that, in adhering to many of the individualist assumptions and View Details
- 03 Jan 2011
- Research & Ideas
Most Popular Articles of 2010
innovations that connect it to a larger management literature. The Limits of Nonprofit Impact: A Contingency Framework for Measuring Social Performance Over the past 20 years, there has been an explosion in methodologies and tools for... View Details
Keywords: by Staff
- 02 Apr 2007
- Lessons from the Classroom
Making the Move to General Manager
to go in the future." Launched in autumn 2006, GMP is a new executive education comprehensive leadership program designed to address the needs and concerns of precisely these managers. GMP's innovative teaching philosophy and View Details
Keywords: by Martha Lagace
- 24 Nov 2003
- Research & Ideas
Boards and Corporate Governance: A Balanced Scorecard Approach
governance. —Robert S. Kaplan — Board Balanced Scorecard: This tool adopts the Balanced Scorecard methodology and framework and clarifies specifically how the board intends to contribute to the organization. It provides clear statements... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
- Web
Launching Tech Ventures | HBS Online
Co-Founders Paris Wallace, Ovia Health Co-Founder & former CEO Show Hide Details Concepts Experiments that Lead to Product-Market Fit Profit Formula Implications Squire’s Unit Economics Experimentation at Ovia Health Featured Exercises Practice the key steps of the... View Details