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Show Results For
- All HBS Web
(1,417)
- People (5)
- News (523)
- Research (414)
- Events (3)
- Multimedia (53)
- Faculty Publications (180)
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- 04 Apr 2019
- Cold Call Podcast
Can Mark Zuckerberg Rebuild Trust in Facebook?
also the former chairman and chief executive officer of Medtronic. Bill, welcome. Bill George: Thank you. Good to be here. Kenny: I really appreciate you taking the time to talk about this case and we're happy to have you today because... View Details
- 10 Apr 2012
- First Look
First Look: April 10
Drawing upon his business research, he offered a series of guidelines for finding meaning and happiness in life. He used examples from his own experiences to explain how high achievers can all too often fall into traps that lead to... View Details
Keywords: Carmen Nobel
- August 2021
- Case
Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19
By: Karen G. Mills, Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez and Gabriella Elanbeck
Keywords: Diversity Management; Diversity Training; Cultural Change; Cultural Diversity; Inclusion; Inclusive Growth; Inclusive Hiring; Hiring; Hiring Of Employees; Recruiting; Performance Management; Change Leadership; Race And Ethnicity; Racial Bias; Racial Disparity; Racial Injustice; Racial Tensions; Racism; Organization; Organization Process; Organization Structure; Structural/institutional Racism; Leadership And Change Management; Leadership And Managing People; Leading; Gender Bias; Discrimination; Inequalities; Inequality; Social Change; Employee Attitude Development And Empowerment; Employee Bonding; Employee Empowerment; Employee Engagement; Employee Fairness; Employee Morale; Employee Performance Management; Employee Relations; Company Culture; Company Values; Values; COVID-19 Pandemic; Demographics; Diversity; Age; Ethnicity; Gender; Business Processes; Change Management; Change; Race; Human Capital; Human Resources; Compensation and Benefits; Employees; Employee Relationship Management; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Interviews; Leadership; Leading Change; Management; Management Teams; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Style; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Organizational Structure; Organizations; Mission and Purpose; Culture; Happiness; Prejudice and Bias; Satisfaction; Equity; Identity; Leadership Style; Values and Beliefs; Technology Industry; United States
- July 2024
- Case
Jacqueline Cook at Vendasta: Debating an IPO
By: Reza Satchu, Tom Quinn and Andrew Kosc
In May 2021, after a surge in demand for digital services that prompted high valuations for startups across the Canadian tech sector, Saskatchewan-based Vendasta entered the final stages of the initial public offering (IPO) process. COO Jacqueline Cook had invested her... View Details
Keywords: Business Growth and Maturation; Business Startups; Interpersonal Communication; Cost vs Benefits; Forecasting and Prediction; Business Cycles; Entrepreneurship; Fairness; Capital Markets; Private Equity; Investment Banking; Stock Options; Financial Markets; Initial Public Offering; Institutional Investing; Price Bubble; Digital Platforms; Digital Transformation; Internet and the Web; Leadership; Growth and Development Strategy; Managerial Roles; Agreements and Arrangements; Going Public; Ownership Stake; Performance Expectations; Work-Life Balance; Strategic Planning; Business and Stakeholder Relations; Rank and Position; Risk and Uncertainty; Opportunities; Happiness; Reputation; Status and Position; Well-being; Information Technology Industry; Retail Industry; Canada
- 09 Jun 2003
- Research & Ideas
Incentives and Operational Excellence
services and charging separately. Rather than recoiling, hospitals were more than happy to pay for services if it meant they would actually receive them without haggling. According to Narayanan, the ABP solution worked because hospitals... View Details
Keywords: by Martha Lagace
- 21 Oct 2002
- Research & Ideas
The Parable of the Bungled Baggage And the Unhappy Customer
I need to get on with my presentation, getting checked out and so forth. But, I'm a little happy too, because now I have something to talk about. And so I'm holding this little story in my back pocket waiting for the appropriate time in... View Details
Keywords: by W. Earl Sasser
- 22 Feb 2000
- Research & Ideas
Social Capital Markets: Creating Value in the Nonprofit World
40 years. "These are people entering their retirement years very engaged,"Emerson says. "They are not going to be happy just writing a check andgoing to the annual dinner." Finally, says Grossman, there's... View Details
Keywords: by Anne Kavanagh
- 04 Mar 2016
- Research & Ideas
Is E-commerce at Risk in Apple's Security Dispute with the FBI?
because of national security, and Apple can easily open up the storage closet (or in this case, the cloud service) and give it to them, they’re happy to do so. But the FBI is asking them to write a specific code to unlock their... View Details
- 03 Feb 2020
- What Do You Think?
Can an Organization Have Too Much 'Rebel Talent'?
reflect, (5) learn everything—then forget everything, (6) find freedom in constraints, (7) lead from the trenches, and (8) foster happy accidents [through, for example, ways of bringing diverse employees together on a daily basis]. One... View Details
Keywords: by James Heskett
- 08 Feb 2000
- Research & Ideas
Women Negotiating in the New Millenium
men are more interested in group identity. "Women hold back on what they want to claim," she said, adding that, "this may be a more functional strategy for women. Strong personal relationships may be more important to women's career success than to men.... View Details
Keywords: by Martha Lagace
- 22 Apr 2014
- First Look
First Look: April 22
August 2013 Journal of Experimental Social Psychology Getting the Most Out of Giving: Concretely Framing a Prosocial Goal Maximizes Happiness By: Rudd, Melanie, Jennifer Aaker, and Michael I. Norton Abstract—Across six field and... View Details
Keywords: Sean Silverthorne
- 13 Dec 2004
- Research & Ideas
Sharing News That Might Be Bad
to present it in the most constructive context. "People aren't happy when the unexpected happens, but they are even unhappier if they find out you tried to hide it," says Bruce Patton, a partner at Boston-based Vantage Partners.... View Details
Keywords: by Paul Michelman
- 15 Aug 2011
- Research & Ideas
A New Model for Business: The Museum
curation—showing competitors' prices—than would a company whose products and services are easier to evaluate. Call it enlightened self-interest. I don't think we can expect manufacturers and retailers to change in ways that will harm profits, even if it benefits... View Details
Keywords: by Carmen Nobel
- 07 Jun 2010
- Research & Ideas
Improving Brand Recognition in TV Ads
their ads in the future? Teixeira notes that there is already some evidence of pulsing in ads, as in the award-winning "The Happiness Factory" for Coca-Cola, and various automobile commercials that briefly show the brand logo of... View Details
- 27 Oct 2008
- Lessons from the Classroom
Achieving Excellence in Nonprofits
proposition that all nonprofit organizations, indeed all SMDOs, should be high-performing. Q: Nonprofit boards must have effective relationships with their CEOs, but what role do board leaders have in fostering those relations? Where can things go wrong? A: To borrow... View Details
Keywords: by Sean Silverthorne
- 06 Sep 2005
- Research & Ideas
When Product Variety Backfires
Traditional wisdom teaches that brands win market share by offering a wide variety of products, increasing the chance of appealing to a wider variety of customers. But how happy are you when trying to find a head cold remedy at the... View Details
- 14 May 2012
- Research & Ideas
Breaking the Smartphone Addiction
collaborative 65 percent (versus 42 percent) rated their team as doing everything it could to be efficient 74 percent (versus 51 percent) rated their team as doing everything it could to be effective The happy result for BCG was that... View Details
Keywords: by Leslie A. Perlow
- 09 Jul 2001
- Research & Ideas
Does Misery Love Companies? How Social Performance Pays Off
development. The reformers' challenge has been to demonstrate that corporate attention to human misery is perfectly consistent with maximizing wealth: that there is, in the words of United Nations' Secretary General Kofi Annan, "a View Details
Keywords: by Joshua D. Margolis & James P. Walsh
- 21 May 2001
- Research & Ideas
From Tigers to Kaleidoscopes: Thinking About Future Leadership
members of the collective, Hill rejects the idea that they should be chosen in order to conform to a freeform type of corporate structure, a "one big happy family" mentality. People in organizations of collective genius, she insists, need... View Details
Keywords: by Martha Lagace
- 20 Mar 2018
- First Look
First Look at New Research and Ideas, March 20, 2018
administer the exercise in class. The goals of the exercise are to examine how asking questions during conversation influences interpersonal perception, information exchange, decision making, productivity, as well as relationships and View Details
Keywords: Sean Silverthorne