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Publications

Publications

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  • All HBS Web  (1,769)
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    • News  (396)
    • Research  (1,005)
    • Events  (11)
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Show Results For

  • All HBS Web  (1,769)
    • People  (6)
    • News  (396)
    • Research  (1,005)
    • Events  (11)
    • Multimedia  (1)
  • Faculty Publications  (429)
← Page 20 of 1,769 Results →
  • Research Summary

Team, Individual, and Organizational Learning From Experience in Two High-Hazard Industries

High-hazard industries such as nuclear power and chemical process plants must learn and improve without sole reliance on trial-and-error. Considerable attention and resources are placed on learning from operating experience, including exchange of best practices, peer... View Details
  • October 2018
  • Article

The Operational Value of Social Media Information

By: Ruomeng Cui, Santiago Gallino, Antonio Moreno and Dennis J. Zhang
While the value of using social media information has been established in multiple business contexts, the field of operations and supply chain management have not yet explored the possibilities it offers in improving firms' operational decisions. This study attempts to... View Details
Keywords: Machine Learning; Information; Sales; Forecasting and Prediction; Social Media
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Cui, Ruomeng, Santiago Gallino, Antonio Moreno, and Dennis J. Zhang. "The Operational Value of Social Media Information." Special Issue on Big Data in Supply Chain Management. Production and Operations Management 27, no. 10 (October 2018): 1749–1774.
  • 2010
  • Working Paper

Disagreement about the Team's Status Hierarchy: An Insidious Obstacle to Coordination and Performance

By: Heidi K. Gardner

Hierarchies are pervasive in groups, generally providing clear guidelines for the dominance and deference behaviors that members are expected to show based on their relative ranks. But what happens when team members disagree about where each member ranks on the... View Details

Keywords: Performance Effectiveness; Groups and Teams; Behavior; Conflict and Resolution; Perception; Status and Position; Cooperation
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Gardner, Heidi K. "Disagreement about the Team's Status Hierarchy: An Insidious Obstacle to Coordination and Performance." Harvard Business School Working Paper, No. 10-113, June 2010.
  • 17 Dec 2013
  • First Look

First Look: December 17

as an imperial power. Publisher's link: http://press.princeton.edu/titles/9952.html August 2013 American Economic Review Household Bargaining and Excess Fertility: An Experimental Study in Zambia By: Ashraf, Nava, Erica Field, and Jean... View Details
Keywords: Carmen Nobel
  • 12 Oct 1999
  • Research & Ideas

The Intellectual Underpinnings of Entrepreneurial Management

What are the roots of entrepreneurship as an academic field of interest? The term entrepreneur—literally, "undertaker"—has been around for over two centuries, having been introduced in the early eighteenth century by the... View Details
Keywords: by Howard H. Stevenson & Teresa M. Amabile
  • September 2017
  • Article

The Belief in a Favorable Future

By: Todd Rogers, Don A. Moore and Michael I. Norton
People believe that future others’ preferences and beliefs will change to align with their own. People holding a particular view (e.g., support of President Trump) are more likely to believe that future others will share their view than to believe that future others... View Details
Keywords: Social Cognition; Judgment; Prediction; Forecasting; False Consensus; Donation; Open Data; Open Materials; Preregistered; Forecasting and Prediction; Perception; Values and Beliefs; Behavior
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Rogers, Todd, Don A. Moore, and Michael I. Norton. "The Belief in a Favorable Future." Psychological Science 28, no. 9 (September 2017): 1290–1301.

    What Makes a Successful Celebrity Brand?

    Celebrity endorsements of existing brands have been a part of marketing strategy for decades. But in a world where celebrities have built enormous social media followings and have become effective influencers, many stars are making a pivot: Instead of endorsing or... View Details

    • 20 Mar 2007
    • First Look

    First Look: March 20, 2007

      Working PapersIncorporating Price and Inventory Endogeneity in Firm-Level Sales Forecasting Authors:Saravanan Kesavan, Vishal Gaur, and Ananth Raman Abstract As numerous papers have argued, sales, inventory, and gross margin for a retailer are interrelated. We... View Details
    Keywords: Martha Lagace
    • Research Summary

    Personal Development and Interpersonal Feedback

    Enabling individual development and learning are key to enabling organizational success as well as employee satisfaction and engagement.  Many organizational approaches to employee development visualize feedback processes as mechanisms for illuminating individual... View Details
    Keywords: Feedback; Personal Development
    • Research Summary

    Lead-by-Help with Professor Jeff Polzer

    This study examines if and under which conditions "lead-by-help," defined here as the extent to which leaders anticipatorily act to assist subordinates in completing their work, may not be viewed as favorable as would rationally be expected.  In both... View Details
    • 2013
    • Working Paper

    Helping You Help Me: The Role of Diagnostic (In)congruence in the Helping Process within Organizations

    By: Colin M. Fisher, Julianna Pillemer and Teresa M. Amabile
    Through an inductive, multi-method field study at a major design firm, we investigated the helping process in project work and how that process affects the success of a helping episode, as perceived by help-givers and/or -receivers. We used daily diary entries and... View Details
    Keywords: Groups and Teams; Knowledge Management; Performance; Cooperation
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    Fisher, Colin M., Julianna Pillemer, and Teresa M. Amabile. "Helping You Help Me: The Role of Diagnostic (In)congruence in the Helping Process within Organizations." Harvard Business School Working Paper, No. 14-003, July 2013.
    • 2011
    • Working Paper

    The Dark Side of Creativity: Original Thinkers Can Be More Dishonest

    By: Francesca Gino and Dan Ariely
    Creativity is a common aspiration for individuals, organizations, and societies. Here, however, we test whether creativity increases dishonesty. We propose that a creative personality and creativity primes promote individuals' motivation to think outside the box and... View Details
    Keywords: Ethics; Behavior; Creativity; Motivation and Incentives; Personal Characteristics
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    Gino, Francesca, and Dan Ariely. "The Dark Side of Creativity: Original Thinkers Can Be More Dishonest." Harvard Business School Working Paper, No. 11-064, January 2011.
    • 16 Aug 2010
    • News

    Sports Marketing Lifetime Achievement Award

      Leonard A. Schlesinger

      Leonard A. Schlesinger is Baker Foundation Professor at the Harvard Business School where he serves as Chair of the School’s Practice based faculty and faculty Chair of the MBA Field Global Immersion program. He has served as a member of the HBS faculty from 1978 to... View Details

      • Research Summary

      Overview

      By: Katherine B. Coffman
      Professor Coffman studies the sources of gender gaps in economically-important contexts. Her work focuses on the role of beliefs: how do stereotypes bias the beliefs that individuals hold about themselves (and others), and how do these biased beliefs shape... View Details
      Keywords: Gender; Stereotypes; Diversity Management; Experiments
      • 13 Feb 2013
      • Research & Ideas

      5 Weight Loss Tips From Behavioral Economists

      Business scholars increasingly hinge their hypotheses on sociological and psychological studies, seeking a true handle on what motivates executives, employees, consumers, and policymakers. For instance, the following studies suggest... View Details
      Keywords: by Carmen Nobel
      • 2018
      • Book

      Business and the Natural Environment: A Research Overview

      By: Andrew J. Hoffman and Susse Georg
      The fields of corporate environmentalism, green business and corporate sustainability have grown significantly over the past twenty-five years, such that the academic research domains of business decision-making, accounting, organizational behaviour, and the protection... View Details
      Keywords: Corporate Social Responsibility and Impact; Environmental Sustainability; Environmental Regulation; Research
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      Hoffman, Andrew J., and Susse Georg. Business and the Natural Environment: A Research Overview. Routledge, 2018.
      • August 2021
      • Article

      Hoping for the Worst? A Paradoxical Preference for Bad News

      By: Kate Barasz and Serena Hagerty
      Nine studies investigate when and why people may paradoxically prefer bad news—e.g., hoping for an objectively worse injury or a higher-risk diagnosis over explicitly better alternatives. Using a combination of field surveys and randomized experiments, the research... View Details
      Keywords: Decision Avoidance; Difficult Decisions; Judgment And Decision Making; Medical Decision-making; Decision Making; Behavior
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      Barasz, Kate, and Serena Hagerty. "Hoping for the Worst? A Paradoxical Preference for Bad News." Journal of Consumer Research 48, no. 2 (August 2021): 270–288.
      • September–October 2020
      • Article

      Managing Churn to Maximize Profits

      By: Aurelie Lemmens and Sunil Gupta
      Customer defection threatens many industries, prompting companies to deploy targeted, proactive customer retention programs and offers. A conventional approach has been to target customers either based on their predicted churn probability or their responsiveness to a... View Details
      Keywords: Churn Management; Defection Prediction; Loss Function; Stochastic Gradient Boosting; Customer Relationship Management; Consumer Behavior; Profit
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      Lemmens, Aurelie, and Sunil Gupta. "Managing Churn to Maximize Profits." Marketing Science 39, no. 5 (September–October 2020): 956–973.

        Strategies to Fight Ad-sponsored Rivals

        We analyze the optimal strategy of a high-quality incumbent that faces a low-quality ad-sponsored competitor. In addition to competing through adjustments of tactical variables such as price or the number of ads a product carries, we allow the incumbent to... View Details
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