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Show Results For
- All HBS Web
(801)
- News (133)
- Research (521)
- Events (4)
- Multimedia (1)
- Faculty Publications (103)
- 09 Jan 2006
- Research & Ideas
What Really Drives Your Strategy?
they spent enough time understanding what it took to make sure that the specific plans—which products to make in which kind of facility, located where, using which technologies, selling to which customers—were lined up with more abstract... View Details
Keywords: by Martha Lagace
- 16 Jul 2018
- Blog Post
3 Key Take-a-Ways From My Summer at Zalando
mid-June, Robert and the diversity team presented the new plan in front of all employees, with very specific and bold targets, and answered any questions that the crowd might have. It was very interesting to see how Zalando approaches the... View Details
Keywords: Consumer Products / Retail
- 24 Oct 2013
- News
Engineering a More Secure World
cash. Hearing stories like that, Harris knows he's in the right line of work. Alameda, California–based CSECO, the world's leader in portable contraband-detection equipment, has a customer list that includes the Department of Homeland... View Details
- 18 Jun 2001
- Research & Ideas
Tech Investment the Wise Way
from any innovative venture must be assessed within the framework of a specific business model, which will specify how revenues will be generated, from whom, and what costs will be incurred in so doing. In other words, technology does not... View Details
- 01 Apr 2000
- News
Q & A: A Conversation with IRS Chief Charles Rossotti
that can't tell you exactly how much our customers have on deposit. We have 35-year-old systems for maintaining records on tape files. Our collection process and compliance examinations are months or years behind, largely due to... View Details
Keywords: Garry Emmons
- 10 Jan 2020
- Blog Post
Know Your Audience - Recruiting HBS Students for Retail
sets align with what a company needs, everyone wins. A Custom Fit As the retail industry evolves, so do recruiting best practices. “More companies are turning away from a standard recruiting presentation and are being more agile and... View Details
Keywords: Consumer Products / Retail
- 01 Dec 2011
- News
Research With Impact: Changing Global Health Practices
public policy, and social challenges. In health care, for example, the dominant policy model assumes that access and affordability are the keys to improving care for the poor. In Ashraf’s view, “We can’t solve the challenges of global health without deeply... View Details
- Fast Answer
Venture capital firms: create a list
select Fund Manager. Under Asset Class, select Private Equity. Under Strategy, select Venture Capital. (Or click to expand to select more specific types of venture capital). Select any geographies under Location. Click... View Details
- 20 Nov 2019
- News
From the Ground Up
books, notebooks, pencils, and that kind of thing. “So we turned our focus away from being more generally involved in the community to specifically focusing on schoolchildren and trying to solve the problem for the children who just... View Details
- 18 Apr 2005
- Research & Ideas
Prosper with Multi-Channel Retailing
views its stores as its most critical selling platform, and inside them it works hard to be in tune with its customers' aspirational leanings. Music pours through Bose sound systems and the stores are sprayed with a scent to envelop View Details
- 21 Mar 2024
- Blog Post
IFC India: Renewable Energy - CleanMax
across the country. During the “IFC: Immersive Field Course,” HBS students had the opportunity to visit the site of a rooftop solar facility in Bangalore, India. The solar site is deployed and managed by CleanMax, the largest B2B provider of renewable energy to... View Details
- Fast Answer
Government data and information sources for public entrepreneurship
News Sources by Region Factiva - access to many national and local newspapers. Limit by location (look under “Location”) or search specific local newspapers (look under “Source”)... View Details
- 02 Nov 2016
- What Do You Think?
Are Employees Becoming Job 'Renters' Instead of 'Owners'?
“It may not be possible for every employee (to) value the company as if it were his own. The next best thing is to make the customer the focus of everyone’s work. When customer service is enculturated... View Details
Keywords: by James Heskett
- 25 Aug 2022
- News
Case Study: Sound Check
line succeed. Aim to be world’s best at one thing, regardless of customer size. Okay, two things, just in case. But not everything. And aim for a very specific acquirer of the company at a time that’s right... View Details
- Web
Teach with Special Collections | Baker Library
materials in the HBS classroom to illuminate an HBS case Hands-on Special Collections experience - Class sessions in Special Collections & Archives or in the classroom with faculty- or archivist-selected collection material Class presentation - View Details
- 08 Jan 2019
- First Look
New Research and Ideas, January 8, 2019
uses the K-means clustering technique to identify groups of customers who have purchased any number of 32 specific “deals” Booth offered over the year, differentiated by the wine varietal as well as its... View Details
Keywords: Dina Gerdeman
- 15 Aug 2016
- Blog Post
Prepare for Your Interview with Research
eBaker, an online research portal that includes a curated selection of licensed databases developed specifically for alumni’s remote use. If you live in the Boston area, or find yourself on campus, you can visit us in-person in the Stamps... View Details
- 04 Oct 2004
- Research & Ideas
Start to Measure Your E-commerce Success
potential payoffs of e-commerce investments. Measuring returns on e-commerce projects can be a daunting challenge. Predicting customer behavior is difficult, because using the Web to do business is still relatively new to many businesses... View Details
Keywords: by Marc J. Epstein
- 01 Mar 2007
- News
Ideas That Stick
trained to believe that the more abstract and sweeping our statements are, the more intelligent we’ll seem. It sounds more profound to talk about improving customer service than about what people working at the counter should do. But we... View Details
- 01 Jun 2014
- News
Screen Saver
past, we relied on the habitual aspect of moviegoing, with consumers doing all the work. Now we're using social media and our AMC Stubs loyalty program to engage with customers and make it easier as a planned activity." Another strategy... View Details