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- All HBS Web (600)
- Faculty Publications (339)
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- December 2012
- Article
The Microwork Solution: A New Approach to Outsourcing Can Support Economic Development—and Add to Your Bottom Line
By: Francesca Gino and Bradely R. Staats
What's the best way to lift people out of poverty? The social entrepreneurs in the new "impact sourcing" industry believe the answer is providing work, not aid. Their organizations hire people at the bottom of the pyramid to perform digital tasks such as transcribing...
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Keywords:
Outsourcing;
Job Cuts and Outsourcing;
Nonprofit Organizations;
Partners and Partnerships;
Development Economics;
Social Entrepreneurship;
Welfare;
Cooperation;
San Francisco
Gino, Francesca, and Bradely R. Staats. "The Microwork Solution: A New Approach to Outsourcing Can Support Economic Development—and Add to Your Bottom Line." Harvard Business Review 90, no. 12 (December 2012): 92–96.
- 31 Jul 2006
- Research & Ideas
When Not to Trust Your Gut
article explores why we often think irrationally—and why, even when the stakes are high and mistakes are costly, we sometimes are unable to overcome our psychological biases. We begin with an overview of intuition and rationality in negotiation and then offer four...
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by Max H. Bazerman & Deepak Malhotra
- June 2018 (Revised June 2018)
- Teaching Note
Blake Sports Apparel and Switch Activewear: Bringing the Executive Team Together
By: Boris Groysberg, Tricia Gregg and Katherine Connolly Baden
Teaching Note for HBS No. 417-048.
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- January 2006 (Revised August 2006)
- Case
Wikis at Dresdner Kleinwort Wasserstein: (A)
In October 2005, Myrto Lazopoulou, head of user centered design at the investment bank Dresdner Kleinwort Wasserstein (DrKW), contemplates how to spread the usage of wikis inside the company. As a "social software" like chats and blogs (both already in use at DrKW),...
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Keywords:
Communication Technology;
Information Technology;
Performance Productivity;
Investment Banking;
Applications and Software;
Social and Collaborative Networks;
Cooperation;
Banking Industry;
Financial Services Industry
McAfee, Andrew P., and Anders Sjoman. "Wikis at Dresdner Kleinwort Wasserstein: (A)." Harvard Business School Case 606-074, January 2006. (Revised August 2006.)
- 21 Nov 2006
- First Look
First Look: November 21, 2006
Friendster from maintaining its leadership position. As such, allows for integration of organization and strategy in an entrepreneurial setting, and should be taught with LinkedIn (A) to facilitate cross-case comparisons. Purchase this...
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Sean Silverthorne
- March 1991 (Revised May 1995)
- Case
Kraft General Foods: The Merger (A)
By: David J. Collis
Describes Philip Morris' acquisitions of General Foods in 1985 and Kraft, Inc. in 1989, focusing on the integration of Kraft and General Foods that forms a $30 billion food subsidiary. Details the steps required to merge these two large companies, emphasizing the...
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Keywords:
Mergers and Acquisitions;
Business Subsidiaries;
Business or Company Management;
Managerial Roles;
Business Processes;
Cooperation;
Integration;
Food and Beverage Industry
Collis, David J. "Kraft General Foods: The Merger (A)." Harvard Business School Case 391-139, March 1991. (Revised May 1995.)
- 12 Jul 2011
- First Look
First Look: July 12
asymmetric information concerning the value of a new technology affect the strategies of the platforms and the market outcome. We find that the incumbent dominates the market by setting the welfare-maximizing quantity when the difference...
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Keywords:
Carmen Nobel
- January 1993 (Revised November 1993)
- Case
FCB and Publicis (B): Managing Client and Country Diversity
Discusses FCB and Publicis, partners in a global advertising agency alliance, working together with their clients to provide excellent service. May be used with FCB and Publicis (A): Forming the Alliance and (C): The German-Led Network.
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Keywords:
Customer Relationship Management;
Alliances;
Cooperation;
Globalized Firms and Management;
Partners and Partnerships;
Marketing Strategy;
Advertising;
Diversity;
Advertising Industry;
France;
Germany;
United States
Kanter, Rosabeth M. "FCB and Publicis (B): Managing Client and Country Diversity." Harvard Business School Case 393-100, January 1993. (Revised November 1993.)
- March 2010 (Revised February 2011)
- Case
Cognizant 2.0: Embedding Community and Knowledge Into Work Processes
By: Robert G. Eccles and Thomas H. Davenport
Knowledge management has been a high priority for Cognizant Technology Solutions since its inception since its global delivery model requires the global sharing of knowledge. Its first major tool was called the Knowledge Management Appliance but as Web 2.0 tools came...
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Keywords:
Knowledge Management;
Knowledge Sharing;
Knowledge Use and Leverage;
Product Development;
Service Delivery;
Business Processes;
Organizational Structure;
Cooperation;
Information Technology Industry
Eccles, Robert G., and Thomas H. Davenport. "Cognizant 2.0: Embedding Community and Knowledge Into Work Processes." Harvard Business School Case 410-084, March 2010. (Revised February 2011.)
- 2013
- Working Paper
Delegation in Multi-Establishment Firms: Evidence from I.T. Purchasing
By: Kristina McElheran
Recent contributions to a growing theory literature have focused on the tradeoff between adaptation and coordination in determining delegation within firms. Empirical evidence, however, is limited. Using establishment-level data on decision rights over information...
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Keywords:
Business Units;
Business Headquarters;
Decision Choices and Conditions;
Operations;
Organizational Design;
Organizational Structure;
Power and Influence;
Adaptation;
Cooperation
McElheran, Kristina. "Delegation in Multi-Establishment Firms: Evidence from I.T. Purchasing." Harvard Business School Working Paper, No. 11-101, April 2011. (Revised April 2012, July 2012, January 2013.)
- 2009
- Chapter
Collaboration Across Knowledge Boundaries within Diverse Teams: Reciprocal Expertise Affirmation as an Enabling Condition
By: Amy C. Edmondson, Kate Roloff and Lucy H. MacPhail
We review research on expertise diversity, psychological safety, team collaboration, and role identity to propose a model in which reciprocal affirmations of expertise identity among team members—a feature of the team environment that we conceptualize as a dimension of...
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Keywords:
Interpersonal Communication;
Experience and Expertise;
Learning;
Knowledge Use and Leverage;
Groups and Teams;
Familiarity;
Identity;
Cooperation
Edmondson, Amy C., Kate Roloff, and Lucy H. MacPhail. "Collaboration Across Knowledge Boundaries within Diverse Teams: Reciprocal Expertise Affirmation as an Enabling Condition." In Exploring Positive Identities and Organizations: Building a Theoretical and Research Foundation, edited by Laura M. Roberts and Jane E. Dutton, 311–332. Psychology Press, 2009.
- 22 Nov 2016
- First Look
November 22, 2016
Abstract—Although Indian tribes and the surrounding states were often bitter enemies throughout much of the history of the United States, recently tribes and states have been able to work cooperatively in a number of areas. In some...
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Keywords:
Sean Silverthorne
- 02 Jul 2001
- Research & Ideas
George C. Lodge
some HBS students, he gathered local statistics and followed the development of a peasant cooperative movement. Lodge found that economic development was more accurately seen as psychological and political change. It was therefore...
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Keywords:
by Staff
- 14 Oct 2014
- First Look
First Look: October 14
Harvard Business Review Putting Sales at the Center of Strategy By: Cespedes, Frank Abstract—Research indicates that relatively few firms execute their strategies effectively, and, on average, companies...
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Keywords:
Sean Silverthorne
- 26 Feb 2008
- First Look
First Look: February 26, 2008
been KPMG Chairman for a matter of days when he learns that the government is preparing to indict the firm on charges of selling illegal tax shelters. Flynn has to decide whether to fight the charges and risk the dissolution of his firm, or View Details
Keywords:
Martha Lagace
- April 2001 (Revised May 2002)
- Case
Brazil: Embracing Globalization?
By: Laura Alfaro
In 2001, Brazil stands at a crossroads. The country seems to be emerging from decades of economic stagnation. The economic situation remains tenuous, however, Brazil's leaders must now chart a forward course. Most critically, they must decide whether Brazil's future...
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Keywords:
Developing Countries and Economies;
Development Economics;
Economic Slowdown and Stagnation;
Cooperation;
Globalized Economies and Regions;
Cost vs Benefits;
Brazil
Alfaro, Laura. "Brazil: Embracing Globalization?" Harvard Business School Case 701-104, April 2001. (Revised May 2002.)
- 15 Oct 2001
- Research & Ideas
Rethinking E-Leadership
a labor-intensive commitment to instilling in people "a strategy of preeminence"—the belief that they can make a difference in their industry or in the lives of their customers. Such coaching and mentoring take time; even so,...
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by Melissa Raffoni
- 2011
- Working Paper
Collaborating across Cultures: Cultural Metacognition & Affect-Based Trust in Creative Collaboration
By: Roy Y.J. Chua, Michael W. Morris and Shira Mor
We propose that managers' awareness of their own and others' cultural assumptions (cultural metacognition) enables them to develop affect-based trust with associates from different cultures, promoting creative collaboration. Study 1, a multi-rater assessment of...
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Keywords:
Cross-Cultural and Cross-Border Issues;
Knowledge Sharing;
Managerial Roles;
Creativity;
Prejudice and Bias;
Social and Collaborative Networks;
Trust;
Cooperation
Chua, Roy Y.J., Michael W. Morris, and Shira Mor. "Collaborating across Cultures: Cultural Metacognition & Affect-Based Trust in Creative Collaboration." Harvard Business School Working Paper, No. 11-127, June 2011.
- 2010
- Working Paper
Disagreement about the Team's Status Hierarchy: An Insidious Obstacle to Coordination and Performance
By: Heidi K. Gardner
Hierarchies are pervasive in groups, generally providing clear guidelines for the dominance and deference behaviors that members are expected to show based on their relative ranks. But what happens when team members disagree about where each member ranks on the... View Details
Keywords:
Performance Effectiveness;
Groups and Teams;
Behavior;
Conflict and Resolution;
Perception;
Status and Position;
Cooperation
Gardner, Heidi K. "Disagreement about the Team's Status Hierarchy: An Insidious Obstacle to Coordination and Performance." Harvard Business School Working Paper, No. 10-113, June 2010.
- February 2003 (Revised March 2006)
- Case
Asociacion Colombiana de Industrias Plasticas (Acoplasticos)
Acoplasticos was established in 1961 as a lobbying group for Colombia's major plastics manufacturing companies. In the early 1980s, the organization shifted its focus toward improving the productivity of the Colombian plastics and rubber cluster, which also included...
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Keywords:
Cooperation;
Information Technology;
Alliances;
Research and Development;
Business and Government Relations;
Performance Productivity;
Developing Countries and Economies;
Manufacturing Industry;
Chemical Industry;
Colombia
Porter, Michael E., and Willis M. Emmons III. "Asociacion Colombiana de Industrias Plasticas (Acoplasticos)." Harvard Business School Case 703-437, February 2003. (Revised March 2006.)