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- All HBS Web (940)
- Faculty Publications (122)
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- 29 Apr 2008
- First Look
First Look: April 29, 2008
Business School Case 508-028 Lincoln Financial Group (LFG) reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople.... View Details
Keywords: Martha Lagace
- 14 Nov 2006
- First Look
First Look: November 14, 2006
currency. This reduced profitability because Clearwater's costs were in Canadian currency while its sales where largely in other currencies. The case also discusses the challenges of maintaining a sustainable fishery and uses the collapse... View Details
Keywords: Sean Silverthorne
- 23 Jan 2018
- First Look
First Look at New Research and Ideas, January 23, 2018
Review of Financial Studies Structural GARCH: The Volatility-Leverage Connection By: Engle, Robert F., and Emil N. Siriwardane Abstract—During the financial crisis, financial firm leverage and volatility both rose dramatically. Consequently, institutions are being... View Details
Keywords: Sean Silverthorne
- 25 May 2016
- Research & Ideas
How Consumers and Businesses are Reshaping Public Health
garment factory owners engaged in cutthroat price competition to secure orders from Western manufacturer and retailer brands. These brands conveniently sourced their requirements at arm’s length through third-party intermediaries to avoid... View Details
- 10 Jan 2011
- Research & Ideas
Is Groupon Good for Retailers?
and conditions. Sophisticated consumers might try to game the system by posing as customers who failed to read the "small print." What exactly is a merchant to do when a consumer violates one of various small-print rules? Requiring customers to present... View Details
- 02 Feb 2015
- Research & Ideas
Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t
in-store, but rather by rebalancing its own revenue sources. Realizing that its manufacturers have the most to lose if customers can't try out their wares in store, Best Buy has begun charging shelving costs to electronics makers in View Details
Keywords: by Michael Blanding
- 29 Sep 2003
- Research & Ideas
Pride Goeth Before a Profit
General Motor's Rick Sutton, the site manager for two Saginaw, MI, power-train plants employing 3,000 people. "The way I look at it is, in order to build pride, you have to have trust, and in order to... View Details
Keywords: by Theodore Kinni
- 12 Jan 2016
- First Look
January 12, 2016
potential adverse event once the test-statistic crosses a stopping boundary. We employ asymptotic analysis that assumes a large number of observations in a given window of time to show how to compute the stopping boundary by solving a View Details
Keywords: Carmen Nobel
- 14 Oct 2009
- First Look
First Look: October 14
Disney or Pixar. Instead, anime producers are locked into a highly fragmented domestic market, dominated by content distributors (TV stations and DVD companies) and advertising agencies. We argue that Japan has to adopt legislation in several areas in View Details
Keywords: Martha Lagace
- 19 Nov 2001
- Research & Ideas
Wrapping Your Alliances In a World Wide Web
amplify as they move up the chain, leading to a counterproductive combination of spiky order patterns and inventory shortages and surpluses. 53 To the extent that the Internet can help reduce information gaps and delays, it can be... View Details
Keywords: by Andrew McAfee
- 10 Jul 2000
- Research & Ideas
The State of the Markets
that the back end of the operation keeps pace with the front end to avoid the costly control issues that exist today." Looking ahead, Seifert sees the Internet as a force to be reckoned with in terms of costs and productivity.... View Details
Keywords: by James E. Aisner
- 23 Oct 2018
- First Look
New Research and Ideas, October 23, 2018
order to reduce the technological and market risks, where reducing technological risk is of paramount importance. As a reward, pioneers ultimately realize a higher likelihood of acquisition, but among acquired firms, early entrants wait... View Details
Keywords: Dina Gerdeman
- 27 Apr 2010
- First Look
First Look: April 27
Rich with examples and thoroughly researched, Rethinking the MBA reveals why and how business schools must define a better pathway for the future. Order this book:... View Details
Keywords: Martha Lagace
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
Almost everyone has dialed a simple phone number—be it to order a pair of socks or reserve a flight to New York—only to end up navigating a seemingly endless labyrinth of options, all because a mechanical voice continually invites them to... View Details
- 08 Apr 2011
- Research & Ideas
Will the Japan Disaster Remake the Landscape for Green Energy in Asia?
relatively cost efficient and scalable source of electricity. The reviews will happen across the world and each country will consider their own energy mix characteristics together with local sentiment." Todd was one of several... View Details
- 03 Nov 2015
- First Look
November 3, 2015
these models, the demand curve alone can be used to make welfare statements, a fact relied on by much empirical work. There is ample evidence, though, that people misuse care for a different reason: mistakes or "behavioral hazard." Much high-value care is... View Details
Keywords: Sean Silverthorne
- 03 Jul 2012
- Research & Ideas
HBS Faculty on Supreme Court Health Care Ruling
focuses almost entirely on disease care to keep people alive, but does very little to enable Americans to live healthy lives. The longer people live in their disease-prone years, the more they cost Medicare. AHCA doesn't really address... View Details
- 21 Jun 2011
- First Look
First Look: June 21
Authors: Ferguson, Niall, and Moritz Schularick Publication: International Finance 14, no. 1 (2011) Abstract For the better part of the past decade, the world economy has been marked by an economic order that combined Chinese export-led... View Details
Keywords: Sean Silverthorne
- 04 Apr 2018
- Op-Ed
Op-Ed: Why Private Investors Must Fund 'New Nuclear' Power Right Now
category known as “new nuclear,” which offers the potential to dramatically reduce costs and rapidly ramp up installations when compared to today’s nuclear power plants. But the success of new nuclear—and perhaps the future of the... View Details
- 11 Sep 2000
- Research & Ideas
Riding the Internet Fast Track
Take a seat and hold on tightly. You're aboard the Internet Express, where speed is the order of the day and profit but a remote destination. For firms that ride the rails of the Internet's fast track, getting big fast—whatever its... View Details
Keywords: by Peter Jacobs