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Show Results For
-
All HBS Web
(1,354)
- People (4)
- News (416)
- Research (579)
- Events (9)
- Multimedia (20)
- Faculty Publications (390)
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- August 2014
- Module Note
FIELD 2: Global Intelligence
By: Felix Oberholzer-Gee, Alan MacCormack and Cassie Bordeau
- April 2006 (Revised July 2006)
- Case
Managing National Intelligence (A): Before 9/11
By: Jan W. Rivkin, Michael Roberto and Erika Ferlins
Examines the management of national intelligence prior to the terrorist attacks of September 11, 2001. Describes the actions taken by a variety of government agencies, including the FBI, the CIA, the FAA, and the Department of Defense, to detect and deter such attacks.
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Keywords:
War;
National Security;
Organizational Design;
Organizational Structure;
Crisis Management;
Management Systems;
Public Administration Industry;
United States
Rivkin, Jan W., Michael Roberto, and Erika Ferlins. "Managing National Intelligence (A): Before 9/11." Harvard Business School Case 706-463, April 2006. (Revised July 2006.)
- 2015
- Other Teaching and Training Material
Marketing Reading: Marketing Intelligence
By: Robert J. Dolan and Leslie K. John
This reading provides the basic knowledge a marketing manager needs in order to choose the right combination of research methods, as well as the best way to present research findings to stakeholders. Furthermore, this Reading shows how effective decision making hinges...
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Dolan, Robert J., and Leslie K. John. "Marketing Reading: Marketing Intelligence." Core Curriculum Readings Series. Harvard Business Publishing 8191, 2015.
- Teaching Interest
FIELD 3: Integrative Intelligence
FIELD 3 brings the entire first-year experience together by challenging students to synthesize the knowledge, skills, and tools acquired in the RC within a real microbusiness they must design and launch themselves. Building on HBS's historic strength in the case...
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- June 12, 2006
- Article
Contextual Intelligence in Leadership
By: Tony Mayo
Keywords:
Leadership
Mayo, Tony. "Contextual Intelligence in Leadership." Business World 26, no. 3 (June 12, 2006).
- September 2019 (Revised January 2021)
- Case
Vispera: Visual Intelligence for Retail
By: Yael Grushka-Cockayne and Gamze Yucaoglu
The case opens in 2019 as Aytul Ercil, co-founder and CEO of Vispera, computer vision technology provider for retail, is contemplating the company’s agenda trying to decide how to prioritize the impeding options. The case chronicles the founding of Vispera, the...
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Keywords:
Computer Vision Technology;
Visual Analysis;
Retail;
Information Technology;
Business Model;
Operations;
Performance Efficiency;
Competitive Strategy;
Decision Choices and Conditions;
Global Strategy;
Technology Industry;
Retail Industry;
Turkey
Grushka-Cockayne, Yael, and Gamze Yucaoglu. "Vispera: Visual Intelligence for Retail." Harvard Business School Case 620-022, September 2019. (Revised January 2021.)
- February 2018
- Case
Vodafone: Managing Advanced Technologies and Artificial Intelligence
By: William R. Kerr and Emer Moloney
Vodafone was operating in the fast-moving telecommunications market where innovation and scale were key. Faced with an onslaught of technological advances—big data, automation, and artificial intelligence—CEO Vittorio Colao reflected on how he should change the...
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Keywords:
Technological Innovation;
Management;
Organizational Change and Adaptation;
Corporate Social Responsibility and Impact;
Opportunities;
Telecommunications Industry
Kerr, William R., and Emer Moloney. "Vodafone: Managing Advanced Technologies and Artificial Intelligence." Harvard Business School Case 318-109, February 2018.
- January 2022
- Module Note
A Note on Contextual Intelligence
Elkins, Caroline M., Tarun Khanna, Vikram S. Gandhi, Karen G. Mills, and Leonard A. Schlesinger. "A Note on Contextual Intelligence." Harvard Business School Module Note 322-077, January 2022.
- October 14, 2013
- Article
Intelligent Redesign of Health Care
By: Robert S. Kaplan, Thomas W. Feeley, Mary L. Witkowski and Heidi Albright
Kaplan, Robert S., Thomas W. Feeley, Mary L. Witkowski, and Heidi Albright. "Intelligent Redesign of Health Care." Leading Health Care Innovation (blog) (October 14, 2013). (New England Journal of Medicine & Harvard Business Review Online Forum.)
- January 2020
- Case
Wuxi Lead Intelligent Equipment Co., Ltd.
By: John R. Wells and Benjamin Weinstock
In 2019, Wuxi Lead Intelligent Equipment Co., Ltd. (Lead) was the largest supplier of lithium-ion rechargeable battery manufacturing equipment in the world. Based in Wuxi, China, the company generated RMB 3.9 billion ($557 million) in revenues in 2018, up from RMB 175...
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- 02 Jan 2019
- What Do You Think?
SUMMING UP: Do We Need an Artificial Intelligence Czar?
iStock How Should We Organize AI Oversight? There is little question about the growing importance of artificial intelligence (AI) and the need for some kind of oversight. But the debate seems to center around whether, and to what extent,...
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- September 1985
- Background Note
Overview of Artificial Intelligence Technology
Jaikumar, Ramchandran. "Overview of Artificial Intelligence Technology." Harvard Business School Background Note 686-043, September 1985.
- May 2024 (Revised September 2024)
- Case
Hakluyt: from Corporate Intelligence to Trusted Advisors
By: Joseph B. Fuller and Lena Duchene
"Established in 1995 by a group of ex-British intelligence officers, Hakluyt & Company (Hakluyt) was a corporate advisory firm that generated insights by leveraging a unique blend of internal expertise and a global network of well-connected individuals. Since 2019, the...
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Keywords:
Business Growth and Maturation;
Business Model;
Talent and Talent Management;
Capital Structure;
Cash Flow;
Corporate Finance;
Equity;
Stock Shares;
Corporate Governance;
Business History;
Compensation and Benefits;
Recruitment;
Leadership Style;
Growth Management;
Management Succession;
Organizational Culture;
Performance Evaluation;
Networks;
Partners and Partnerships;
Business Strategy;
Competitive Advantage;
Consulting Industry;
Europe;
United Kingdom;
England;
London
Fuller, Joseph B., and Lena Duchene. "Hakluyt: from Corporate Intelligence to Trusted Advisors." Harvard Business School Case 824-200, May 2024. (Revised September 2024.)
- July 2024
- Article
How Artificial Intelligence Constrains Human Experience
By: A. Valenzuela, S. Puntoni, D. Hoffman, N. Castelo, J. De Freitas, B. Dietvorst, C. Hildebrand, Y.E. Huh, R. Meyer, M. Sweeney, S. Talaifar, G. Tomaino and K. Wertenbroch
Many consumption decisions and experiences are digitally mediated. As a consequence, consumer behavior is increasingly the joint product of human psychology and ubiquitous algorithms (Braun et al. 2024; cf. Melumad et al. 2020). The coming of age of Large Language...
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Keywords:
Large Language Model;
User Experience;
AI and Machine Learning;
Consumer Behavior;
Technology Adoption;
Risk and Uncertainty;
Cost vs Benefits
Valenzuela, A., S. Puntoni, D. Hoffman, N. Castelo, J. De Freitas, B. Dietvorst, C. Hildebrand, Y.E. Huh, R. Meyer, M. Sweeney, S. Talaifar, G. Tomaino, and K. Wertenbroch. "How Artificial Intelligence Constrains Human Experience." Journal of the Association for Consumer Research 9, no. 3 (July 2024): 241–256.
- February 2007 (Revised May 2007)
- Case
Bancaja: Developing Customer Intelligence (A)
In 1996, CEO Fernando Garcia Checa wanted to make customer analytics a part of Bancaja's new strategy. Bancaja, a savings bank based in Valencia, Spain, was expanding and wanted to exploit customer information to increase commercial effectiveness. At the same time, it...
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Martinez-Jerez, Francisco de Asis, and Katherine Miller. "Bancaja: Developing Customer Intelligence (A)." Harvard Business School Case 107-055, February 2007. (Revised May 2007.)
- 2000
- Book
Practical Intelligence in Everyday Life
By: Robert J. Sternberg, George B. Forsythe, Jennifer Hedlund, Joseph A. Horvath, Richard K. Wagner, Wendy M. Williams, Scott A. Snook and Elena L. Grigorenko
Keywords:
Experience and Expertise
Sternberg, Robert J., George B. Forsythe, Jennifer Hedlund, Joseph A. Horvath, Richard K. Wagner, Wendy M. Williams, Scott A. Snook, and Elena L. Grigorenko. Practical Intelligence in Everyday Life. Cambridge, U.K.: Cambridge University Press, 2000.
- 21 Mar 2018
- Research & Ideas
Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity
iStock Thinking about the fast-approaching era of artificial intelligence, employers rejoice in the increases to productivity such tools could bring, while workers are more likely to calculate the time left before R2-D2 takes over their jobs. “Jacques Bughin and...
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- January 2024
- Teaching Note
Automating Morality: Ethics for Intelligent Machines
By: Joseph L. Badaracco and Tom Quinn