Publications

April 2020
Article

Technological Leadership (de)Concentration: Causes in Information and Communication Technology Equipment

By: Yasin Ozcan and Shane Greenstein

Using patent data from 1976 to 2010 as indicators of inventive activity, we determine the concentration level of where inventive ideas originate and then examine how and why those concentrations change over time. The analysis finds pervasive deconcentration in every... View Details

Keywords: Deconcentration; Technological Innovation; Innovation Leadership; Patents; Market Entry and Exit; Telecommunications Industry

Read Now

December 1994 (Revised June 1995)
Case

State Street Boston Corporation: Leading with Information Technology

A financial institution, State Street Boston Corp., is transformed from regional bank to global custodian and money manager. The corresponding evolution of the company's information systems is illustrated, focusing on the role attributed to information technology in a... View Details

Keywords: Expansion; Information Technology; Business Strategy; Banks and Banking; Banking Industry; United States

2000
Chapter

Information Technology Management Since 1960

By: R. L. Nolan

Keywords: Information Technology; Information Management; Information Technology Industry

June 2007 (Revised August 2007)
Case

Royal DSM N.V.: Information Technology Enabling Business Transformation

By: Lynda M. Applegate, Edward Watson and Mara Vatz

Describes how Royal DSM NV, an $8 billion dollar global corporation, leveraged information technology to enable a major corporate portfolio transformation between 2000 and 2006. View Details

Keywords: Change Management; Transformation; Entrepreneurship; Globalized Firms and Management; Growth and Development Strategy; Information Technology

Educators

March 1988
Background Note

Leadership and the Information Technology Organization

By: Lynda M. Applegate and Donna B. Stoddard

Keywords: Leadership; Information Technology; Organizations

November 1997 (Revised May 2002)
Case

MicroAge, Inc.: Orchestrating the Information Technology Value Chain

By: Lynda M. Applegate and Kirk A. Goldman

MicroAge, Inc. started as a storefront in Tempe, AZ in 1976 selling personal computer kits to hobbyists. During their first year of operation, founders Jeff McKeever and Alan Hald sold $1.5 million worth of computer kits, priced at under $1,000 each. Twenty years... View Details

Keywords: Transformation; Growth Management; Risk Management; Product; Opportunities; Horizontal Integration; Information Infrastructure; Information Technology; Internet and the Web; Technology Industry; Arizona

1994
Book

Strategic Management in Information Technology

By: D. B. Yoffie

Keywords: Management; Strategy; Information Technology

April 1987 (Revised July 1988)
Background Note

Managing Information Technology: Technology Overview

By: Lynda M. Applegate

Keywords: Information Technology; Management

1 Feb 1992
Conference Presentation

Information Technology and Business Transformation

By: L. M. Applegate

Keywords: Information Technology; Business Ventures; Transformation

1 Jun 1991
Conference Presentation

Information Technology and Fast-Cycle Management

By: L. M. Applegate

Keywords: Information Technology; Management Practices and Processes

June 2001
Background Note

Information Technology Management from 1960-2000

By: Richard L. Nolan

Covers the history of IT management from 1960 to the present. Applies the Stages Theory as a basis to trace the evolution of the three dominant IT designs (mainframes, microcomputers, networks) and how companies used and managed IT in each era. View Details

Keywords: Management; Information Technology; Industry Growth

Educators

Article

The Strategic Potential of Information Technology

By: R. L. Nolan

Keywords: Strategy; Information Technology

July 1992 (Revised March 1993)
Case

Capital Holding Corporation: Information Technology Leadership

November–December 1988
Article

Information Technology and Tomorrow's Manager

By: L. M. Applegate, J. I. Cash and Q. D. Mills

Keywords: Information Technology

July 1985 (Revised November 1985)
Case

Alcon Laboratories: Information Technology Group

1998
Working Paper

Information Technology Management from 1960-2000

By: Richard L. Nolan

2022
Working Paper

Does Information Technology Reduce Corporate Misconduct?

By: Joseph Pacelli and Jonas Heese

September 2010
Teaching Note

Information Technology at COSCO (TN)

By: F. Warren McFarlan

Teaching Note for 305080. View Details

Keywords: Shipping Industry; China

December 2007
Article

Adoption of Information Technology under Network Effects

By: Deishin Lee and Haim Mendelson

Because information technologies are often characterized by network effects, compatibility is an important issue. Although total network value is maximized when everyone operates in one compatible network, we find that the technology benefits of the users depend on... View Details

Keywords: Network Effects; Standards; Competitive Strategy; Customization and Personalization; Information Technology; Technology Adoption