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Show Results For
-
All HBS Web
(920)
- People (3)
- News (304)
- Research (511)
- Multimedia (8)
- Faculty Publications (87)
- 23 Jan 2024
- Research & Ideas
How to Keep Employees Productive: Support Caregivers
report guides organizations in supporting work-life balance for caregivers. Fuller finds that there are strong incentives to support these employees with benefits; payoffs include lower turnover and less absenteeism. Instead of urging...
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by Kara Baskin
- 03 Oct 2016
- News
How to Manage a Toxic Employee
- 23 Apr 2014
- News
Amazon is paying its employees to quit
- 30 Mar 2015
- News
How to Deliver Bad News to Your Employees
- 25 May 2011
- HBS Case
QuikTrip’s Investment in Retail Employees Pays Off
includes the line "to provide an opportunity for employees to grow and succeed." When so many workers view the company as their career-long home, what happens when the chain runs out of available...
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- 12 Feb 2018
- Research & Ideas
Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?
line has an end and there is an identifiable person who occupies it,” says Buell. “They know they’re last and everyone around them knows it as well.” The anxiety we feel about being last can affect how consumers experience waiting for a...
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- 20 Aug 2015
- News
Why Employees' Long Hours Can Hurt Your Company's Bottom Line
- 17 Jul 2023
- Research & Ideas
Money Isn’t Everything: The Dos and Don’ts of Motivating Employees
Little & Company motivated board members of Gulfstream to sign up new clients: with model airplanes. The wealthy and influential members of the private plane company’s board reveled in the bragging rights conveyed by each individual model plane they earned that...
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by Avery Forman
- 17 Feb 2022
- Book
When Employees Feel a Sense of Purpose, Companies Succeed
employees to discover their purpose in life but to then find a connection between our personal life purpose with the purpose of the organization where we work. The great resignation under way over the past year has shown us that View Details
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by Ranjay Gulati
- 05 Feb 2018
- What Do You Think?
Should Companies Disclose Employee Compensation?
iStock Summing Up How Should Organizations Draw the Line on Pay Transparency? There is general support for the widespread practice of disclosing pay data in "bands" associated with jobs. Fewer people would go beyond this to...
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- 16 Nov 2021
- HBS Case
How a Company Made Employees So Miserable, They Killed Themselves
year, a 49-year-old technician at the same company stabbed himself in front of his colleagues after learning he had been demoted. Between 2006 and 2009, at least 19 France Télécom employees took their own...
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by Michael Blanding
- 2020
- Working Paper
No Line Left Behind: Assortative Matching Inside the Firm
By: Achyuta Adhvaryu, Vittorio Bassi, Anant Nyshadham and Jorge Tamayo
How do firms pair workers with managers, and which constraints affect the allocation of labor within the firm? We characterize the sorting pattern of managers to workers in a large readymade garment manufacturer in India and then explore potential drivers of the...
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Keywords:
Assortative Matching;
Productivity;
Global Buyers;
Readymade Garments;
Management;
Employees;
Performance Productivity
Adhvaryu, Achyuta, Vittorio Bassi, Anant Nyshadham, and Jorge Tamayo. "No Line Left Behind: Assortative Matching Inside the Firm." Harvard Business School Working Paper, No. 20-103, March 2020.
- 05 Jul 2018
- News
How to Manage an Employee Who’s Having a Personal Crisis
- 05 Jul 2023
- What Do You Think?
How Are Middle Managers Falling Down Most Often on Employee Inclusion?
diversity aren’t occupying jobs in human resources. Instead, they are department managers and team leaders on the front line who are responsible for inclusion. But how much attention is being given to the...
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by James Heskett
- 06 Apr 2015
- Research & Ideas
After Germanwings, More Attention Needed on Employee Mental Health
the Gallup-Healthways Well-Being Index, absenteeism from workers diagnosed with depression costs US workplaces an estimated $23 billion annually in lost productivity. That number, however, only calculates losses based on days employees...
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- 21 Feb 2023
- Research & Ideas
Are Your Employees Passing Up Incentives? Try Promoting the Programs More
Motivating employees takes more than carrots and sticks—it hangs on making them aware of those incentives and deterrents, according to new research. Companies, governments, and institutions across the globe spend countless billions on...
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by Scott Van Voorhis
- 04 Jan 2016
- Blog Post
5 Ways to Motivate Employees After the Holiday Season
The holiday season brings a flurry of fun and stress for all employees. It can be a tough adjustment to get back in the swing of things as many are feeling the post-holiday blues. Here are 5 ways to keep employees motivated and show how...
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All Industries
- 2022
- White Paper
Building from the Bottom Up: What Business Can Do to Strengthen the Bottom Line by Investing in Front-line Workers
By: Joseph B. Fuller and Manjari Raman
A significant number of American workers—44%—are employed in low wage jobs at the front line of industries. Despite undertaking some of the most tedious, dirtiest, and most dangerous jobs, low-wage workers are—and have long been—the most likely to be overlooked by...
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Keywords:
COVID-19;
Labor Market;
Low-wage Workers;
Worker Welfare;
Churn/retention;
Morale;
Jobs and Positions;
Employees;
Wages;
Retention;
Well-being;
Human Resources
Fuller, Joseph B., and Manjari Raman. "Building from the Bottom Up: What Business Can Do to Strengthen the Bottom Line by Investing in Front-line Workers." White Paper, Harvard Business School, January 2022.
- 27 Feb 2023
- Research & Ideas
How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards
lines or difficulty in finding a store employee for help. Retail operations: An oxymoron The paper adds granularity to Raman's three decades of research into operations management, which includes a focus on...
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- 30 Apr 2024
- Book
When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners
failed to meet the quotas could be transferred or have their work hours reduced. The unsurprising result is that when employees found themselves unable to meet the quotas, a significant number of them resorted to exaggeration and...
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by Dina Gerdeman