Publications

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20 May 2021
News

Spotify, Pixar, Levi’s, and Nearly 200 Other Companies Join Time’s up to Reimagine the Caregiving Economy

08 Jul 2020
Podcast

Beyond family leave: How help with caregiving benefits workers and employers

The pandemic underscores US workers’ need for help with caregiving obligations. HBS graduate Lindsay Jurist-Rosner founded B2B benefits company Wellthy in 2014 after realizing that her experience juggling work and the complex care needs of her mother was shared in one... View Details

16 Jan 2019
News

What is the true cost of caregiving on the workforce?

08 Jul 2024
News

I Just Got a Taste of Our Nation’s Caregiver Crisis. We’re in Trouble.

2024
White Paper

Healthy Outcomes: How Employers' Support for Employees with Caregiving Responsibilities Can Benefit the Organization

By: Joseph B. Fuller

Keywords: Work-Life Balance; Performance Productivity; Employees; Human Capital

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01 Sep 2012
News

A Silent Workplace Crisis

of life. Caring for my parents at home until the end, even with professional help, eventually became a full-time job. Today, 55 million Americans support at least one older loved one, and many countries face similar challenges. In the United States, 75 percent of these... View Details

Keywords: Janet Simpson Benvenuti; caregiving; aging; Nursing and Residential Care Facilities; Health, Social Assistance

14 Oct 2024
News

Families Sacrifice Time and Money Caring for Loved Ones. A New Caregiver Calculator Reveals the High Cost.

2019
Report

The Caring Company: How Employers Can Help Employees Manage their Caregiving Responsibilities—While Reducing Costs and Increasing Productivity

By: Joseph B. Fuller and Manjari Raman

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Article

Do Post-menopausal Women Provide More Care to Their Kin?: Evidence of Grandparental Caregiving from Two Large-scale National Surveys

By: Marlise Hofer, Hanne Collins, Gita D. Mishra and Mark Schaller

Drawing on the logical principles of life-history theory, it may be hypothesized that—compared to pre-menopausal women—post-menopausal women will spend more time caring for grandchildren and other kin. This hypothesis was tested in two studies, on results obtained from... View Details

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February 2022 (Revised April 2022)
Case

CVS Health: Prescription for Transformation

By: Rosabeth Moss Kanter and Tuna Cem Hayirli

In 2021, new CEO Karen Lynch (named the most powerful woman in business) considered the next transformation phase for CVS Health (a Fortune 5 corporate giant. The 2018 acquisition of Aetna insurance brought her to the company as part of its long evolution from a... View Details

Keywords: COVID; Caregiving; Healthcare; Access; Change; Retail; Health; Health Care and Treatment; Organizational Change and Adaptation; Transformation; Health Industry; Retail Industry

14 Jan 2019
Video

Why Employers Should Care About the Care Economy

04 Sep 2019
News

Does America Care About Care? Not Enough

August 2019
Case

Preserving Trust at Care.com (A)

By: Krishna G. Palepu and Julia Kelley

Care.com was an online platform designed to match caregivers with individuals seeking care for themselves, others, and pets, through job postings, caregiver profiles, and directories of local day care centers. In March 2019, the Wall Street Journal had just published a... View Details

Keywords: Business Strategy; Corporate Governance; Digital Platforms; Market Design; Emerging Markets; Trust; Technology Industry; United States

24 Oct 2024
Research & Ideas

With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support

and what companies can do. Interview has been edited for clarity and length. "Well over 50 percent of workers report they have some caregiving obligation." Harvard Gazette: There are 50 to 60 million View Details

Keywords: by Christine Pazzanese, Harvard Gazette

September 2019
Technical Note

Care Economy in the U.S. (Primer)

By: Joseph B. Fuller, William R. Kerr, Manjari Raman and Carl Kreitzberg

This case describes how caregiving responsibilities influence American employees, firms, and the broader economy. It details how sociodemographic trends in the late 20th century transformed the way that Americans balance their personal and professional lives, analyzing... View Details

Keywords: Human Resources; Talent and Talent Management; Demographics; Labor; Health Care and Treatment; Family and Family Relationships; Strategy; Management; United States

November 2017
Case

Poppy: A Modern Village for Childcare

By: Thomas Eisenmann and Jeff Huizinga

In 2017, management at Poppy, which matched families that required occasional childcare with thoroughly vetted caregivers, was formulating plans for the Seattle-based seed-stage startup’s next phase of expansion. One option was to grow using the same business model... View Details

Keywords: Entrepreneurship; Market Design; Multi-Sided Platforms; Marketplace Matching; Expansion; United States