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- All HBS Web
(783)
- News (227)
- Research (490)
- Multimedia (7)
- Faculty Publications (62)
- 07 Jul 2011
- What Do You Think?
So We Adapt. What’s the Downside?
that "Where I believe we need more than ever to be strident and more fixed is in our intolerance of unacceptable behavior by our leaders." Both commitment and adaptability have their place. Jeffrey Cufaude reminded us that View Details
Keywords: by Jim Heskett
- 04 Nov 2009
- What Do You Think?
What is the Role of Government Vis-à-Vis Capitalism?
which to compete for power in the other." Scott argues that past analyses by proponents of the Friedman school of economics fall short because they regard markets and pricing mechanisms as the means by... View Details
Keywords: by Jim Heskett
- 02 Aug 2007
- What Do You Think?
How Will Millennials Manage?
options. As the authors of a recent book, Managing the Generation Mix, put it, they demand "the immediate gratification of making an immediate impact by doing meaningful work immediately." In short, they are high maintenance,... View Details
Keywords: by Jim Heskett
- 02 Jun 2011
- What Do You Think?
Is it Time for a National Bankruptcy?
the risks are no longer connected to individuals who possess the incentive, power and capability to take action and manage the risks." Stephen Basikoti agreed, noting that "creditors have already shown themselves incapable of making better decisions View Details
Keywords: by Jim Heskett
- 06 Jul 2009
- What Do You Think?
Are You Ready to Manage in an Irrational World?
proved that each generation perceives its actions as rational but to (the) next it may appear irrational. This is the path to growth and development of civilization." Frances Pratt said, "What is normal and rational is framed by... View Details
Keywords: by Jim Heskett
- 02 Sep 2010
- What Do You Think?
How Transparent Should Boards Be?
Summing Up The dilemma posed by the HP-inspired vignette of a CEO allegedly failing to adhere to company values divided respondents to the September column. Two schools of thought evolved. One was that the CEO should be fired for cause... View Details
Keywords: by Jim Heskett
- 10 Nov 2008
- What Do You Think?
How Much Can You Ask of Your Customers?
the biggest challenges for organizations are to have the necessary competencies and resources to act upon inputs." Sowmia Gopinathan echoed this comment: " (the) downside is only where expectations of the customers are made high View Details
Keywords: by Jim Heskett
- 04 Nov 2010
- What Do You Think?
Why Do We Chase Stars?
evolved in management by gender bias with skills and talents so alien to their male counterparts that they are uniquely powerful in an information world?" Other questions come to mind. Do we continue to overstate the portability of... View Details
Keywords: by Jim Heskett
- 07 Jan 2009
- What Do You Think?
Is the World Really Flat?
effects" (Alex Evans). "It really doesn't matter whether the world is flat or not. Most value is added by the exploiters, not the creators, and that works in both (flat and non-flat) environments" (Gerald Nanninga). These... View Details
Keywords: by Jim Heskett
- 03 Dec 2008
- What Do You Think?
Can Housing and Credit be “Nudged” Back to Health?
Summing Up The current global recession has, judging from responses to this month's column, many origins, among them housing and credit. All, of course, are traceable to human responses to both perceived opportunities and calamities, which in turn have been engineered... View Details
Keywords: by Jim Heskett
- 03 Jul 2008
- What Do You Think?
Are Followers About to Get Their Due?
Summing Up Are leadership and followership joined at the hip? It seems impossible to separate the two. They are reflective of one another. These are two of the predominant opinions expressed in one way or another by respondents to this... View Details
Keywords: by Jim Heskett
- 05 Sep 2008
- What Do You Think?
Is Case Method Instruction Due for an Overhaul?
Summing Up Is the case method gaining relevance over time? Case method instruction may not be perfect, but to paraphrase Winston Churchill's view of democracy (and Sameer Kamat's response to the column), it's better than the alternatives. At least that's the impression... View Details
- 02 Mar 2007
- What Do You Think?
What Is the Government’s Role in US Health Care?
from government. Suggestions of causes of the current challenge of rapidly rising costs in relation to quality of outcomes, at least by the imperfect measure of life expectancy, included waste in the system (Julie Maire, Edward Hare, and... View Details
- 02 Apr 2010
- What Do You Think?
Why Are Fewer and Fewer U.S. Employees Satisfied With Their Jobs?
over their own needs)." Mark Isaac pointed out that "Succession plans, open communication, and knowing that the company cares, create a learning environment." Gerald Nanninga's reference to findings of the biennial Global Workforce Study View Details
Keywords: by Jim Heskett
- 08 Oct 2010
- What Do You Think?
Will Transparency in CEO Compensation Have Unintended Consequences?
Summing Up The Dodd-Frank legislation provision requiring the publication of the ratio of CEO compensation to that of the average compensation level of all employees in public companies will have little or no impact on CEO compensation levels. That's the conclusion of... View Details
Keywords: by Jim Heskett
- 02 Dec 2010
- What Do You Think?
Making Right Choices: Art or Science?
using art to sharpen the intuitiveness that goes into the moment of choice." Others maintained that choosing is neither an art nor a science. Laurence McKinney said, "We ultimately base our decisions on 'feelings'" and emotions, aided View Details
Keywords: by Jim Heskett
- 03 Jan 2008
- What Do You Think?
Does Judgment Trump Experience?
Summing Up How is good judgment developed? Whether judgment trumps experience quickly gave way in this month's rich exchange of views to other questions about how (and the extent to which) judgment is developed. Most of those addressing the question agreed with the... View Details
Keywords: by Jim Heskett
- 05 May 2011
- What Do You Think?
How Ethical Can We Be?
happen," noting also that " it is a heck of a job to keep staying aware " Vasudev Das suggests that words of Krishna are appropriate here, to wit: "whatever action a great man performs, common men follow; and whatever standards he sets View Details
Keywords: by Jim Heskett
- 02 Oct 2008
- What Do You Think?
Workout vs. Bailout: Should Government Take Advantage of the Buffett Effect?
Summing Up The depth of the global financial crisis is becoming clearer day by day. In the United States, it is being used as a reason to set aside ideology regarding government ownership of important financial institutions, possibly... View Details
Keywords: by Jim Heskett
- 01 Feb 2008
- What Do You Think?
How Sustainable Is Sustainability in a For-Profit Organization?
history of these entities.... When it is monetized" (whether by competition or government) "the for-profit enterprise will select the lowest price alternative." But Allen Howlett expressed reservations about this approach,... View Details
Keywords: by Jim Heskett