Publications

Article

The Information Technology Ecosystem: Structure, Health, and Performance

By: Marco Iansiti and Gregory L. Richards

A number of modern industries are organized as complex networks of firms whose integrated efforts are necessary to deliver value to end customers. The complexity of these networks, or business ecosystems, and the associated interdependencies among firms, make... View Details

Keywords: Business Ventures; Networks; Value; Customers; Performance Productivity; Product; Applications and Software; Innovation and Invention; Competition; Business Model; Information Infrastructure; Information Technology Industry

Article

In Search of the Next "Killer App"

By: Robert D. Austin and Richard L. Nolan

Keywords: Online Technology

2005
Working Paper

Stewards versus Creators

By: Robert D. Austin and Richard L. Nolan

April 2005 (Revised June 2005)
Compilation

Boeing 787: The Dreamliner

By: Richard L. Nolan and Suresh Kotha

Boeing dominated the commercial airline manufacturing business since bringing out the first commercial airline jet airliner. But in 2005, it delivered fewer new planes than its fast-moving competitor, Airbus. Boeing responded by transforming its manufacturing business... View Details

Keywords: Competitive Strategy; Risk Management; Organizational Change and Adaptation; Air Transportation Industry; Manufacturing Industry; United States

April 2005
Teaching Note

Boeing 787: The Dreamliner (TN)

By: Richard L. Nolan and Suresh Kotha

Teaching Note to (9-305-101). View Details

Keywords: Commercialization; Competition; Production; Transformation; Service Operations; Air Transportation Industry

2005
Working Paper

Governance in the Information Economy

By: Richard L. Nolan and F. Warren McFarlan

2004
Working Paper

On Identifying and Tracking the Next "Killer App"

By: Robert D. Austin and Richard L. Nolan

July 2004 (Revised September 2004)
Case

Novell: CEO-led Turnaround and Growth Strategy

By: Richard L. Nolan and Robert D. Austin

Novell CEO Jack Messman tried to return the company to its leadership position in the software industry through a strategy that embraces Linux and other open source software. This case serves as an introduction to open source software and strategies based on open... View Details

Keywords: Organizational Change and Adaptation; Value Creation; Open Source Distribution; Applications and Software; Intellectual Property; Business Strategy; Information Technology Industry

November 2003 (Revised June 2004)
Background Note

China's Telecommunications Sector

By: Richard L. Nolan and Stephen P. Bradley

In mid-2003, China was the fastest-growing telecom market. Telecom subscribers are estimated at 472 million. With the size and growth of telecom, China is a hot spot for new telecom and IT technologies. Furthermore, China's sheer market power provides a strong position... View Details

Keywords: Globalized Markets and Industries; Technological Innovation; Policy; Decision Choices and Conditions; Competition; Telecommunications Industry; China

July 2003 (Revised June 2004)
Case

Managing Business Risk of Information Technology

By: Richard L. Nolan and Robert D. Austin

Sets up a situation in which participants must create presentations that assess the IT risk of a large company. View Details

Keywords: Risk Management; Information Technology

2003
Book

Seizing Strategic IT Advantage in China

By: F. Warren McFarlan, Richard L. Nolan and Guoqing Chen

Keywords: Strategy; Competitive Advantage; Information Technology; China

2003
Working Paper

Information Technology Consulting

By: Richard L. Nolan and Larry Bennigson

Read Now

October 2001
Supplement

Cisco Systems, Pete Solvik, Sr VP and CIO

July 2001
Exercise

Working with Your "Shadow Partner": Building a High Tech Investment Portfolio

By: Dwight B. Crane and Richard L. Nolan

Team-based exercise designed to illustrate the use of the Internet directly by executives. Requires going on the Internet to search for information required to construct a high-tech investment portfolio. View Details

Keywords: Investment Portfolio; Groups and Teams; Internet and the Web; Information Management

June 2001
Teaching Note

Cisco Systems, Inc. Series TN

Teaching Note for (9-301-056), (9-301-099), (9-301-133), and (9-699-022). View Details

Keywords: Information Technology Industry

June 2001 (Revised February 2005)
Background Note

Creative Destruction of Industrial Age Management Principles and Creative Construction of Information Age Management Principles

Traces the creative destruction of industrial age management principles and creative construction of new management principles more appropriate for the information age. Includes self-administered questionnaire to permit managers to assess the status of the... View Details

Keywords: Transformation; Disruptive Innovation; Goals and Objectives; Management Analysis, Tools, and Techniques; Personal Development and Career; System; Information Technology

June 2001
Background Note

Dot com Business Models

Describes dot com business models. Intended to be used as a handout with a case about dot com companies following case discussion. View Details

Keywords: Business Model; Business or Company Management; Web Sites; Web Services Industry

June 2001
Background Note

Ten Components of a Strategic I-Net, The

Identifies the 10 key components of a strategic I-Net. May be used with any case or discussion about building strategic IT infrastructures. View Details

Keywords: Buildings and Facilities; Business Model; Management; Infrastructure; Strategy

June 2001
Background Note

Information Technology Management from 1960-2000

Covers the history of IT management from 1960 to the present. Applies the Stages Theory as a basis to trace the evolution of the three dominant IT designs (mainframes, microcomputers, networks) and how companies used and managed IT in each era. View Details

Keywords: Management; Information Technology; Industry Growth