Publications

09 Aug 2016
Blog Post

Startup Balancing Act

It was my first day of work and I was nervous, so much so that my legs were wobbly. I tilted forward, then backward. I finally steadied myself by grabbing onto a cubicle wall and was able to move forward evenly. However, I soon found myself grabbing for the cubicle... View Details

Keywords: Health Care

01 Dec 2004
News

Finding a Balance

Do the rules of business change when a company’s product holds the power of life or death over its customers? That’s a question students must consider when discussing “Cipla,” a case about a $325 million Indian pharmaceutical company that manufactures and sells... View Details

Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services

January 2005 (Revised June 2005)
Background Note

Reading the Balance of Payments

By: Louis T. Wells Jr.

Describes the construction of the balance of payments and defines frequently used measures taken from the balance of payments. View Details

Keywords: International Finance; Accounting

Oct 14 2014
Short Film

The Explainer: The Balanced Scorecard

08 May 2015
News

Promoting work/life balance

As U.S. Secretary of Labor, The Hon. Elaine L. Chao (MBA 1979) helped American workers address the competing demands of their work and home lives. (Published May 2015) View Details

August 1977 (Revised February 1981)
Background Note

Introduction to Balance of Payments Analysis

By: Bruce R. Scott

Minimal background to permit interpretation of positive or negative balances in the key summary accounts of a balance of payments statement; also to permit relating these balances and relevant supporting detail to a possible national development strategy. Designed for... View Details

Keywords: Accounting; Development Economics; Planning; Accounting Industry; Canada

03 Feb 2012
News

Facebook's balancing act

01 Jun 2000
News

A Natural Balance

Cavan Mahony and Ayla Hussain (both MBA '96) became friends and business partners through a mutual devotion to yoga and health -- and a conviction that beauty is more than skin deep. The two have joined with a third partner, supermodel Christy Turlington, to form... View Details

January 1997 (Revised December 1998)
Background Note

Note on the Balance of Payments

By: Louis T. Wells Jr.

Describes the construction of the balance of payments and defines frequently used measures taken from the balance of payments. View Details

Keywords: Financial Statements; International Finance

September 2014
Case

Balanced Scorecard at Delta/Signal Corp.

By: V.G. Narayanan

This auto parts company has just ousted its longtime CEO and founder, and the new, professional CEO is badly in need of a coherent strategy, clear objectives and metrics, and initiatives that are aligned with the strategy and objectives. Will the balanced scorecard... View Details

Keywords: Balanced Scorecard; Business Strategy; Financial Reporting; Leading Change; Performance Evaluation; Growth and Development Strategy; Web Services Industry; Auto Industry

14 Jul 2003
Research & Ideas

Keeping Your Balance With Customers

From product push to customer pull, technology has vastly reshaped the business transaction—and in turn, the customer's place in the value chain. Today, managing the customer relationship has become the single most important dimension of enterprise strategy. Here,... View Details

Keywords: by Robert S. Kaplan & David P. Norton

December 1982 (Revised July 1985)
Case

Kennedy and the Balance of Payments

By: David B. Yoffie

In 1960, the United States was facing a balance of payments problem. Gold reserves were being drained, American products were losing competitiveness, and the dollar was under attack. This case analyzes the roots of this problem, provides an opportunity to discuss in... View Details

Keywords: Problems and Challenges; Accounting; Macroeconomics; Money; Currency; Trade; United States

17 Apr 2014
News

Striking a Balance

Alvin J. Silk The struggle to balance career and family was all too familiar to the late Diane Doerge Wilson, whose memory is being honored with an HBS professorship funded by a gift from her husband, Alvin J. Silk. A senior consultant at... View Details

11 Aug 2008
Research & Ideas

Strategy Execution and the Balanced Scorecard

integrates them in a powerful way. Kaplan and Norton introduced the Balanced Scorecard, a performance measurement system, in 1992. The Execution Premium is their fifth book as coauthors. Kaplan recently explained the ideas behind The... View Details

Keywords: by Martha Lagace

February 2010
Article

The Balanced Scorecard

By: Robert S. Kaplan and Dylan N. Miyake

Keywords: Balanced Scorecard

Find at Harvard

August 1983
Background Note

Balance of Payments: Accounting and Presentation

By: David B. Yoffie

Provides an overview of balance of payments accounting and analytical presentation of balance of payments data. Includes sample transactions to illustrate the application of the basic accounting principles and definitions of the standard balances. View Details

Keywords: Accounting; Analytics and Data Science; Management; Standards; Mathematical Methods

June 2001
Article

Balancing Performance Measures

By: S. Datar, S. Kulp and R. Lambert

Keywords: Performance; Measurement and Metrics

Find at Harvard

2010
Working Paper

Conceptual Foundations of the Balanced Scorecard

By: Robert S. Kaplan

David Norton and I introduced the Balanced Scorecard in a 1992 Harvard Business Review article (Kaplan & Norton, 1992). The article was based on a multi-company research project to study performance measurement in companies whose intangible assets played a central role... View Details

Keywords: Asset Management; Balanced Scorecard; Management Systems; Performance Improvement; Strategy