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- All HBS Web (105)
- Faculty Publications (53)
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- June 1992 (Revised May 1996)
- Case
Xerox Corp.: Leadership Through Quality (B)
Provides an evaluation of the "Leadership Through Quality" effort at Xerox. The assessment includes both negative and positive factors based on extensive interviews and surveys. Based on this assessment, a plan of action is determined and presented which was endorsed...
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Jick, Todd D. "Xerox Corp.: Leadership Through Quality (B)." Harvard Business School Case 492-045, June 1992. (Revised May 1996.)
- January 1989 (Revised March 1990)
- Case
Xerox Corp.: Executive Support Systems
Keywords:
Information Technology Industry
Applegate, Lynda M. "Xerox Corp.: Executive Support Systems." Harvard Business School Case 189-134, January 1989. (Revised March 1990.)
- April 1994
- Supplement
Xerox and Fuji Xerox, Video
Gomes-Casseres, Benjamin. "Xerox and Fuji Xerox, Video." Harvard Business School Video Supplement 794-519, April 1994.
- December 1990 (Revised March 1991)
- Case
Balanced Workforce at Xerox Corp.
Friedman, Raymond A. "Balanced Workforce at Xerox Corp." Harvard Business School Case 491-049, December 1990. (Revised March 1991.)
- March 1991
- Supplement
Black Caucus Groups at Xerox Corp., January 1991, Video (Abridged)
Eight of the founding members of the black caucus movement at Xerox speak about their experiences. The film vividly shows the individuals who made the caucus system happen, how they interact together, and their commitment to performance, mutual support, and the black...
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Friedman, Raymond A. "Black Caucus Groups at Xerox Corp., January 1991, Video (Abridged)." Harvard Business School Video Supplement 891-514, March 1991.
- February 1994
- Case
Xerox Corp.: The Customer Satisfaction Program (B)
Menezes, Melvyn A. "Xerox Corp.: The Customer Satisfaction Program (B)." Harvard Business School Case 594-110, February 1994.
- July 1988 (Revised July 1990)
- Case
Xerox Corp.: Information Technology Support of Product Development
By: James I. Cash Jr. and Donna B. Stoddard
Cash, James I., Jr., and Donna B. Stoddard. "Xerox Corp.: Information Technology Support of Product Development." Harvard Business School Case 189-022, July 1988. (Revised July 1990.)
- March 1988 (Revised September 1995)
- Case
Xerox Corp.: Leadership of the Information Technology Function (A)
By: Lynda M. Applegate and Donna B. Stoddard
Applegate, Lynda M., and Donna B. Stoddard. "Xerox Corp.: Leadership of the Information Technology Function (A)." Harvard Business School Case 188-113, March 1988. (Revised September 1995.)
- May 1990
- Teaching Note
Xerox Corp.: Executive Support Systems, Teaching Note
- February 1990 (Revised February 1993)
- Case
Xerox and Leasing in the Copier Industry
Brandenburger, Adam M., and Vijay Krishna. "Xerox and Leasing in the Copier Industry." Harvard Business School Case 190-129, February 1990. (Revised February 1993.)
- July 1990 (Revised October 1995)
- Case
Xerox Corp.: Leadership of the Information Technology Function (B)
Applegate, Lynda M. "Xerox Corp.: Leadership of the Information Technology Function (B)." Harvard Business School Case 191-024, July 1990. (Revised October 1995.)
- February 1992
- Supplement
Xerox and Fuji Xerox: Comments by CEO Paul Allaire, Video
Gomes-Casseres, Benjamin. "Xerox and Fuji Xerox: Comments by CEO Paul Allaire, Video." Harvard Business School Video Supplement 792-514, February 1992.
- April 1985
- Supplement
Xerox Corp.: Fred Henderson, VP Corporate Quality Office, Video
By: John P. Kotter and Jay W. Lorsch
Kotter, John P., and Jay W. Lorsch. "Xerox Corp.: Fred Henderson, VP Corporate Quality Office, Video." Harvard Business School Video Supplement 885-519, April 1985.
- July 1974 (Revised November 1976)
- Case
Xerox Corp. Distribution System (A): Consolidation of Regional Inventory
Wyckoff, Daryl D., and William L. Berry. "Xerox Corp. Distribution System (A): Consolidation of Regional Inventory." Harvard Business School Case 675-003, July 1974. (Revised November 1976.)
- March 2005
- Supplement
Anne Mulcahy: Leading Xerox through the Perfect Storm (B)
By: William W. George and Andrew N. McLean
Supplements the (A) case.
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Keywords:
Financial Liquidity;
Insolvency and Bankruptcy;
Profit;
Leadership Development;
Personal Development and Career;
Motivation and Incentives;
Service Industry;
Computer Industry
George, William W., and Andrew N. McLean. "Anne Mulcahy: Leading Xerox through the Perfect Storm (B)." Harvard Business School Supplement 405-065, March 2005.
- February 2008
- Teaching Note
Anne Mulcahy: Leading Xerox through the Perfect Storm (TN) (A) and (B)
By: Bill George
Teaching Note for 405050 and 405065.
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- November 1999
- Teaching Note
Emerson Electric: Consistent Profits, Consistently and Xerox Charts a New Strategic Direction - Excerpts TN
By: David A. Garvin and Jeffrey Berger
- September 1988 (Revised September 1995)
- Teaching Note
Xerox Corp.: Leadership of the Information Technology Function (A) and (B), Teaching Note
- July 1991
- Supplement
Xerox Leadership: Patricia ""Tosh"" Barron with an MBA Class, April 10, 1989, Video
By: Lynda M. Applegate and James I. Cash Jr.