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- Faculty Publications (8)
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- All HBS Web (55)
- Faculty Publications (8)
- Web
2.5 Disciplinary Outcomes & Sanctions - MBA
warning is a reprimand to a student whose behavior has violated the rules or standards of conduct of the community. Warnings can be issued either verbally (informal) or in writing (formal) for minor offenses...
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- 23 Oct 2019
- Blog Post
How to Talk Gooder in Business and Life
Norton as a Short Intensive Program. What role does word choice play in the business world? Words matter! But words are just one of three important buckets that fill our conversations with meaningful content: 1) verbal cues (words), 2)...
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- 26 Jan 2016
- First Look
January 26, 2016
non-English-speaking country and has more English-speaking analysts participating in the call. Our results highlight that when disclosure takes the form of verbal communication, language barriers between speaker and listener affect the...
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Sean Silverthorne
- Web
Sexual Harassment - Race, Gender & Equity
Region, Career By Region* All Asia Europe Latin America US / Canada Any Harassment 88% 80% 91% 87% 88% Verbal Harassment, Career By Region* All Asia Europe Latin America US / Canada Made sexually suggestive remarks 85% 74% 86% 87% 85%...
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- 21 Aug 2019
- Research & Ideas
What Machine Learning Teaches Us about CEO Leadership Style
differences in CEO communication style. The words they choose are crucial to meaning, of course, but they also express themselves through tone and nonverbal clues such as facial gestures. Further, these verbal and nonverbal cues differ...
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by Michael Blanding
- 03 Mar 2016
- News
3-Minute Briefing: Pamela Meyer (MBA 1986)
(photo by Cade Martin) At my 20th HBS reunion I heard faculty member Michael Wheeler describe behavior people engage in when they’re being deceptive. The room was transfixed. No one was on their phone! It turned out there is a robust,...
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Julia Hanna
- 21 Sep 2011
- Research & Ideas
Gender and Competition: What Companies Need to Know
Incentives, Harvard Professors Kathleen L. McGinn and Iris Bohnet, along with HBS doctoral student Pinar Fletcher, examine how men and women respond when they cooperate or compete in pairs on math and verbal tasks. What they unearthed in...
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by Kim Girard
- 01 Dec 2017
- News
Research Brief: Better Brainstorming
having a high verbal fluency and a willingness to share). The budding entrepreneurs were then asked to work together to come up with new software products for the booming Indian wedding industry. The ideas generated by the teams were...
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Jennifer Myers
- 18 Jun 2012
- Research & Ideas
Better by the Bunch: Evaluating Job Candidates in Groups
produced one of the most exciting papers that I have worked on." The idea for the paper grew from a conundrum that Bohnet faced when she became faculty director of the Kennedy School's Women and Public Policy Program (WAPPP). Although she'd built a career on using...
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by Maggie Starvish
- 25 Jan 2022
- Blog Post
Feeling Seen: What to Say When Your Employees Are Not OK
Maybe it goes without saying that the past two years have been stressful for employees. But new research suggests managers should say it anyway. That’s because verbally acknowledging someone else’s feelings, especially negative ones, can...
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All Industries
- 01 Mar 2008
- News
Reflections on the “Artistry” of Teaching
communication as the most articulate verbal response. >>>> I’m not presiding over the Spanish Inquisition: I just want a successful learning experience. >>>> There is beauty, yes, magnificence, in the potential of every student. As an...
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- 27 Sep 2010
- Research & Ideas
Customer Experts Lose Influence When Teams are Pressured
engage in collective behaviors that diminish their ability to do so. Sarah Jane Gilbert:What led you to study the effects of performance pressure on work teams? Heidi Gardner: I experienced similar team dynamics when I worked in a...
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by Sarah Jane Gilbert
- 01 Dec 2013
- News
Alumni News | Bookshelf: A Manager's Responsibility in the 21st Century
devote some detail to how managers should communicate. Dissenting managers must speak clearly, recognize opposing views, state the problem as they see it, and recommend a solution. "Your first few sentences, in either a verbal...
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- 09 Dec 2014
- First Look
First Look: December 9
and then prepared and delivered a speech to two evaluators as part of a mock job interview. All interview speeches were videotaped and coded for overall performance and hireability, and for two potential mediators: verbal content (e.g.,...
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Sean Silverthorne
- 27 Apr 2021
- Research & Ideas
New Research: Surviving Bankruptcy, Useful Economics, and Retirement
Trust Organizational Behavior and Human Decision Processes Alisa Yu, Justin M. Berg, and Julian Zlatev “People often respond to others’ emotions using verbal acknowledgment (e.g., “You seem upset”). Yet,...
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- 01 Aug 2001
- News
Class Day and Commencement 2001
request, the traditional Class Day address format. The blunt, veteran CEO with the Massachusetts accent and his unabashed, youthful interlocutor - a Cambridge University graduate possessing formidable verbal agility and a rapier wit - put...
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- 17 Apr 2019
- News
Give It to Me Straight
it's a verbal tick. It's no big deal really." Then Sheryl said to me, "I know this great speech coach, and I'm sure Google would pay for it. Would you like an introduction?" Once again, I made this brush-off gesture with my hand. Then...
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- 02 Jan 2013
- What Do You Think?
Should We Rethink the Promise of Teams?
at least one year. It's an essential element of a program that places special emphasis on, and rewards, verbal contributions to classes as well as leadership of teamwork both inside and outside the classroom. It is not an environment that...
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by James Heskett
- 25 Aug 2010
- News
Games, Parties, Pranks, and Celebrations
on record-keeping suggested that “bingo therapy” would be good for patieints. Professors Shapiro and Piper told us to knock it off. The two behavior profs were too touchy-feely and could bring themselves only to look the other way. (While...
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- Web
Design: At, Into, & Beyond - Race, Gender & Equity
taken over generations that undergird our working world. Micro-Macroaggression A subtle behavior – verbal or non-verbal, conscious or unconscious – directed at a member of a marginalized group that has a...
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