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All HBS Web
(261)
- News (114)
- Research (94)
- Multimedia (1)
- Faculty Publications (5)
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- 13 Jul 2020
- Research & Ideas
Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk
vaccine did more harm than good. We don't have a great history of introducing vaccines quickly in the middle of a pandemic. We want to keep that in mind. The second point that I think is very important is I think when we do tell people...
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- 13 Nov 2013
- Research & Ideas
Should Men’s Products Fear a Woman’s Touch?
really goes away. Since the dawn of advertising, retailers have made a point of marketing separate lines of branded products for men and women in many categories, even in cases where their functions are essentially the same. It's a...
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- 05 Apr 2004
- Research & Ideas
Six Ways to Build Trust in Negotiations
mediation, and "negotiate something in the real world" was her current assignment. The VP eventually agreed to put her in touch with the Impress representative. After a number of meetings and a lot of negotiation, Impress agreed...
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by Deepak Malhotra
- 24 May 2018
- Research & Ideas
Distance Still Matters in Business, Despite the Internet
The essay attempts to answer the question, “What consequences did the spread of the internet have for geographical location of economic activity?” Harvard Business School Working Knowledge asked Greenstein to expand on several points from...
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by Sean Silverthorne;
Transportation;
Telecommunications;
Shipping;
Publishing;
Technology
- 02 Aug 2017
- What Do You Think?
Summing Up: Why Can’t Organizations Engage Their Employees?
and sometimes outside of work.” He added, “Everybody needs to be touched by someone who cares.” Of course, this takes time that many managers don’t feel they can spare. As Guy put it, “Improving employee engagement is not done through...
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by James Heskett
- 09 Jul 2007
- Research & Ideas
Five Steps to Better Family Negotiations
because of its effect on future interactions. But some family relationships are weakened to the point where beating the other side is consciously or unconsciously desired by at least 1 party in the negotiation. So it is worth thinking...
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by John A. Davis and Deepak Malhotra
- 20 Apr 2021
- Book
A Simple Question That Can Guide Companies to Epic Success
dozens of proposals for projects. Value-based strategy teaches how to select among these ideas and projects. The most successful firms are very strict: Unless an idea creates value for customers, employees, or suppliers, they do not touch...
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by Danielle Kost
- 06 Jan 2016
- What Do You Think?
Why Do Leaders Get Their Timing Wrong?
our ability to act that delays decisions. It is our ability to learn ” Edward advanced the notion that "too many (leaders) are blissfully out of touch with what really goes on in business maybe because they are slaves to the P&L...
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- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
before relaying them to consumers, pointing to respected health organizations, such as the WHO, as important sources. Consumers, increasingly skeptical as fake news proliferates online, are looking to brands to be the bearers of truth. He...
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by Jill Avery and Richard Edelman
- 09 Aug 2021
- Research & Ideas
OneTen: Creating a New Pathway for Black Talent
Last year, it took a teenager's 10-minute video of a Black man's murder to shine a light on the raw hostility that Black people face daily in America. George Floyd's death at the hands of a white police officer forced many to acknowledge the systemic racism that View Details
- 29 Oct 2006
- Research & Ideas
The History and Influence of Andy Grove
Business School. Tedlow spent several years researching and interviewing Grove, to the point of inhabiting a small cubicle in Intel's Santa Clara, California headquarters. Although Grove participated with Tedlow, he did not review the...
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- 17 Dec 2008
- Lessons from the Classroom
‘Ted Levitt Changed My Life’
from them because they assumed themselves to be in the railroad business rather than in the transportation business. . . .They were product oriented instead of customer oriented." As was so often true of Levitt's work, "Marketing Myopia" went well beyond...
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- 24 Jun 2013
- Research & Ideas
Is Your iPhone Turning You Into a Wimp?
them to perform a series of tasks on one of four devices, each successively larger than the next: an iPod Touch (which looks like an iPhone), an iPad, a MacBook Pro laptop, or an iMac desktop computer. Each participant sat alone in a room...
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- 05 Aug 2024
- Research & Ideas
Watching for the Next Economic Downturn? Follow Corporate Debt
focused on housing and household debt for good reason: In the United States, a residential housing loan collapse touched off the deep financial crisis of 2008. But in the decade-plus since, the focus on household debt may mean...
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by Rachel Layne
- 02 Mar 2016
- What Do You Think?
Is Apple’s Real Privacy Challenge Technology Innovation Itself?
application for commercial credit and other data points (is) right there on the first page of the Apple user contract--there for all to see. It would seem that this privacy gate is down for the FBI alone.” Slcharles proposed that, “It...
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- 08 Apr 2015
- What Do You Think?
Are Technology Companies Ripe for Disruption?
Summing Up What's the Downside to Disruption in High Tech? This month's column gave many readers an opportunity to join my rant about the need for disruption to combat the increasing inscrutability and waste of technological innovations from a user's View Details
- 23 Apr 2007
- Research & Ideas
Are Great Teams Less Productive?
things, there is a transition to get through. The two-finger typist who wants to learn to touch type will suffer a performance decrement when he makes the shift. The idea was to improve performance by learning a new skill (e.g., View Details
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by Sarah Jane Gilbert
- 03 Oct 2018
- What Do You Think?
How Should Managers Deal with the Challenges of Building an Inclusive Workplace?
rule on how to avoid such meetings, Phillyattorney asked, “While youth protection is critically important, has our civil discourse reached the point that the same protections are needed in the workplace?” Linda Powell commented, “Men who...
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by James Heskett
- 10 Mar 2011
- What Do You Think?
To What Degree Does the Job Make the Person?
and a totally different personality in his/her private environment." Yedendra Chouksey pointed out that "what is beyond doubt is that the job and the job holder are interdependent the job provides the opening for power but the...
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by James Heskett
- 20 Oct 2014
- Research & Ideas
Users Love Ello, But What’s the Business Model?
for it? Probably not, as long as there is a giant global community (Facebook), with a billion monthly active members, including that high school exchange student who they lost touch with when they went back to Bolivia. And that one's...
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