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- Faculty Publications (8)
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- All HBS Web (89)
- Faculty Publications (8)
- 01 Nov 2020
- Research & Ideas
Good Leadership Is an Act of Kindness
calming. And it is healing: the Mayo Clinic urges us to "intentionally set a goal to be kinder to others. Express sincerely felt kindness to a co-worker." Science has confirmed what we observe in our daily interactions. According to the... View Details
Keywords: by Boris Groysberg and Susan Seligson
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 05 Dec 2018
- Research & Ideas
Why Managers Should Reveal Their Failures
what mistakes they made along the way—that will help me avoid those same mistakes.” The humble job applicant This strategy works for job-seekers, too. If you’re asked to describe your greatest weakness in an interview, don’t use the obvious “I work too hard” response.... View Details
Keywords: by Dina Gerdeman
- 31 Oct 2018
- What Do You Think?
What is the Function of Fear in Leadership?
important, and reminding people of “why what they do matters.” Additional effective approaches include inviting others to participate by being a “don’t knower” who practices “humble listening,” purposeful probing to find out what others are seeing, View Details
Keywords: by James Heskett
- 18 Apr 2023
- Research & Ideas
What Happens When Banks Ditch Coal: The Impact Is 'More Than Anyone Thought'
Consumers who are eager to mitigate climate change can take many actions, such as reducing the number of airline flights they take or installing solar panels on their homes. But the planet is in a race against time, and individual action alone won’t help most countries... View Details
- 01 Nov 1999
- Research & Ideas
John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922
rules of salesmanship at N.C.R. was the ability to demonstrate "sympathy [toward] ... the business and interests of the P.P. [or "Probable Purchaser"] and sincerity in presenting [the] machines to the P.P " These were... View Details
Keywords: by Walter A. Friedman
- 01 Dec 2006
- What Do You Think?
How Important Is Quality of Labor? And How Is It Achieved?
two or three parameters like attitude and sincerity towards work; it should also measure domain knowledge, soft skills like leadership and managerial quality, creativity, and the ability to learn and adapt to the changing... View Details
Keywords: by by Jim Heskett
- 01 Aug 1998
- News
Spangler Family Gift Endows New Campus Center
Business School. Our family's gift is a sincere expression of this respect and of our gratitude." The Spangler Center Groundbreaking for the Spangler Center, which is being designed by Robert A.M. Stern Architects, will take place next... View Details
Keywords: Nancy O. Perry
- 13 Jul 2020
- Research & Ideas
Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk
we've awakened to issues of racial justice and wanting to participate and contribute. And so what advice do you have for the leaders who are sincerely interested in making a difference inside of their companies and outside of their... View Details
- 01 Mar 2005
- News
Turkish Delight
traveled, and met as many people as he could, including the yet-to-be-elected prime minister, Recep Tayyip Erdogan. “He’s a very unusual human being, an important historical figure who is both a sincere practicing Muslim and a devoted... View Details
- 11 Oct 2023
- Blog Post
A Journey of Discovery, Teamwork, and Impact with FIELD Global Immersion
it was a bit intimidating for interviewees to be approached by a group of foreigners and asked to share their personal healthcare experiences. To make these conversations easier, I began each interaction with a smile, gesture of kindness, or compliment. Despite the... View Details
- 13 Jul 2021
- Blog Post
A View from the Horizon
make a difference in people’s lives and uplift our communities—even if the payoffs are well on the horizon. So, with my most sincere gratitude, thank you HBS and Dr. Cash for making a difference in my life and helping me make a difference... View Details
- 04 Feb 2010
- What Do You Think?
What’s the Best Way to Make Careful Decisions?
crowds' breeds convenient conformity and creativity is often lost in the process." At the other end of the intuition-analysis spectrum, R. C. Saxena opined, "I believe intuition ought not to play any part . Sincere effort to... View Details
Keywords: by James Heskett
- Portrait Project
Cabin Kim
do: Why isn't anyone else laughing? Do they think I'm weird? But other times, I laugh. I laugh a lot. A lot of things can make me laugh: an unexpected remark, or a sudden mood shift in a song. A breath of fresh wind that makes a pair of leaves dance. A toddler turning... View Details
- Portrait Project
Hysam Galal
with a keyboard and a screen for most of the day... I want to be interacting with people as much as possible. I DON'T WANT to fake my emotions and bluff my opinions on topics I am indifferent about... I want to be passionate and sincere... View Details
- Portrait Project
Colin Fraser
reading business journals, practicing case method, or studying politics could prepare me for. With a deep and visceral sincerity in her eyes, she asked, "How is your father?" A faraway voice calling my name brings me back to my... View Details
- Portrait Project
Dami Adesanya
I will love. And my voice will be heard on my own terms – strong and powerful, yet sincere and heartfelt. "You are capable but maybe too quiet," a teacher once told me while at high school. "You may be too nice to be... View Details
- Portrait Project
Jessica Reid
minute late to class, turned in a mediocre homework assignment, or threatened to quit field hockey. Over time, I understood that Mrs. Dodge had a sincere interest in my success. She did not let the negative stereotypes of being a black... View Details
- Web
Lenders to the Exhibit - Option Pricing in Theory & Practice: The Nobel Prize Research of Robert C. Merton - Exhibits - Historical Collections
University News Service MIT Museum Gene Wright Sincere thanks is due to Professor Robert C. Merton, who not only loaned many pieces but also generously gave his time and his thoughts in the preparation of the exhibition. It has been an... View Details
- 13 May 2013
- Blog Post
Being Uncomfortable at HBS
I will reveal my vulnerabilities, but recognizing that the sincerity and honesty of the relationships will be worth the risk. This is how I will use the next two years at HBS. - Minh Chau, MBA 2015 View Details