Showrooming - Publications - Faculty & Research

10 Apr 2018
First Look

First Look at New Research, April 10, 2018

benefit from mimicking the showroom concepts started by online-first retailers and why online-first retailers can benefit from opening more traditional stores. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54316 March... View Details

Keywords: Sean Silverthorne

June 2012 (Revised March 2014)
Case

Best Buy in Crisis

By: John R. Wells and Galen Danskin

In June 2012, Best Buy was in crisis. In 1996, Best Buy overtook Circuit City as the world's leader in consumer electronics retailing; however, 18 years later, Best Buy now found this position threatened. With $51 billion in revenues, it was still the biggest CE... View Details

Keywords: Change Management; Decision Choices and Conditions; Forecasting and Prediction; Competitive Strategy; Ethics; Management Teams; Consumer Products Industry; Electronics Industry; Retail Industry

Citation

Educators

Purchase

28 Oct 2014
First Look

First Look: October 28

future business leaders, will respond to these tragedies. Purchase this case: http://hbr.org/product/Responsibilities-to-Socie/an/115012-PDF-ENG Harvard Business School Case 515-019 Showrooming at Best Buy Best Buy is a consumer... View Details

Keywords: Carmen Nobel

Web

Buy Now, Pay Later &mdash Easy Payments: The Rise of Installment Selling

was Singer Sewing Machines. Singer’s machines were neither the best nor the cheapest products on the market. But the firm’s innovative credit plan, inspired by piano showrooms near company headquarters, tripled sales in just one year. By... View Details

10 Oct 2011
Research & Ideas

Retailing Revolution: Category Killers on the Brink

powerful. Showroom Experience. Creating a showroom environment will likely have a significant role in the strategy of mass retailers and will be critical to the survival of category killers. The success of... View Details

Keywords: by Rajiv Lal & Jose B. Alvarez; Retail

11 May 2016
Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

and its customers. Stories from the trenches Schlesinger recalled accompanying a relative who wanted to buy a car. After a lengthy sharp-elbows negotiation with the salesperson, the hopeful buyers marched out of the showroom when the... View Details

Keywords: by Sean Silverthorne; Auto

04 Apr 2018
Research & Ideas

Smart Cities are Complicated and Costly: Here's How to Build Them

Chombosan Much promotion of smart cities assumes that municipalities will take a proactive, top-down, technology-first approach to urban progress. Thus far, these initiatives look for some forward-thinking city official (or immensely deep-pocketed private investor) to... View Details

Keywords: by John Macomber; Construction; Green Technology

Web

Technology & Operations Management Awards & Honors - Faculty & Research

recipient of the 2021 Mary and Jim Lawrence Fellowship for contributions in enhancing the intellectual environment of the Carlson School of Management at University of Minnesota. Antonio Moreno : Finalist for the 2021 Management Science Best Paper Award in Operations... View Details

18 Feb 2019
Book

What’s Really Disrupting Business? It’s Not Technology

and showrooming are not going away. They decided to charge manufacturers for putting those items on the shelf. When a company like Samsung puts TVs on display at Best Buy, Samsung is benefiting whether you buy it from Best Buy or Amazon.... View Details

Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail

01 Dec 2013
News

Plugged In

car—which is due in showrooms next month—for the American market. (Though that was nice, too.) The moment also represented a high point in a love affair with cars that began with childhood kart racing and included a few HBS-to-Montreal... View Details

Keywords: Transportation Equipment Manufacturing; Manufacturing

01 Mar 2006
News

Fast Lane to Country Lane

Boston-based Internet company in 2001. But she cut her time there short “because we wanted a change of lifestyle and to move to a place where we could raise a family,” says Lackley. She and Mark chose Woodstock where they bought a house, rented space for a workshop and... View Details

Keywords: Margie Kelley; Furniture and Home Furnishings Stores; Retail Trade

02 Feb 2015
Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

expensive merchandise with a limited wear life. PriceGrabber is a decoupler, too. Traditional consumer electronic retail stores depend on customers to come to their showrooms and tire-kick TVs and sound systems before buying. But the... View Details

Keywords: by Michael Blanding

Web

Caterpillar Tractor Co. - Photography Collections - Historical Collections

States, Central and South America, Europe, the Middle East, Africa, and Asia. Images date from the 1920s to the early 1930s. Other images in the collection illustrate showrooms and the manufacture of Caterpillar machinery in plants in... View Details

01 Mar 2003
News

Books

enters an auto showroom and meets an aggressive salesperson and sees a display of trophies and hints of a special offer. “These objects may trigger vague images of predator and prey, which in turn may prime the innate ‘fight or flight’... View Details

Keywords: Deborah Blagg; Publishing Industries (except Internet); Information

17 Mar 2015
Research & Ideas

Where Did My Shopping Mall Go?

You want people to touch your product and actually get the brand experience. You could get to a point where stores like Best Buy become just showrooms and fulfillment is done by Amazon because they are much more efficient at it. I could... View Details

Keywords: by Sean Silverthorne; Retail

14 Mar 2014
Blog Post

Looking to the Next Decade of Change: A Recap of the 10th Annual Retail & Luxury Goods Conference

marked by a special roundtable discussion with seasoned entrepreneurs Aslaug Mangusdottir, Co-Founder of Moda Operandi, Mathilde and Bertrand Thomas, Co- Founders of Caudalie, and Steven Alan, Founder and Chief Designer of Steven Alan View Details

Keywords: Consumer Products / Retail

18 Apr 2005
Research & Ideas

Selling Luxury to Everyone

States (out of 340 Mercedes-Benz dealers) about $300,000 to $400,000 to create new showrooms for the cars. Last year, the company sold about 500 cars worldwide, half of them in the United States. "I do think it's possible to do 300... View Details

Keywords: by Julie Jette; Consumer Products

Profile

Juan Camargo