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Show Results For
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All HBS Web
(1,197)
- News (170)
- Research (873)
- Events (3)
- Multimedia (14)
- Faculty Publications (717)
- 26 Feb 2020
- HBS Seminar
Robert S. Gibbons, Massachusetts Institute of Technology
- 26 Feb 2020
- HBS Seminar
Robert S. Gibbons, Massachusetts Institute of Technology
- 25 Jun 2014
- News
A Man on a Mission
"My wife says I flunked retirement," says Julian Earls (PMD 37, 1979) with a laugh. Maybe so, but he clearly has never flunked anything else. The holder of 10 university degrees, including six honorary doctorates, the recipient of government service awards from two US...
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- 19 Jan 2017
- News
Finding Purpose in Profit
Photos by Scott Clark Kim Riether Coupounas (MBA/MPA 1995) has an easy laugh. It erupts when the opera-trained singer and accomplished martial artist is asked whether hitting a high C helps power her fist through a stack of boards. “I never thought of trying that,” she...
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- 14 May 2014
- News
(Re)moving the Needle
You wouldn't think that the lowly, annoying mosquito would have anything to teach researchers working on the cutting edge of drug delivery methodology, but you would be wrong. Have you ever noticed that you don't become aware of a mosquito biting you until it's too...
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- 24 Feb 2014
- News
A Capital Idea for Small Business
Callaghan McGee Photos by Tracy Powell (Editor's Note: Brad McGee passed away in November 2015.) John Callaghan (MBA 1984) and Brad McGee (MBA 1987) became close friends while growing up in the small town of Carmel, NY. Their friendship has spanned more than four...
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- May 03 2022
- Interview
Interview with Faculty Cochairs Robert S. Kaplan & Herman B. 'Dutch' Leonard
- 09 Jan 2006
- Research & Ideas
When Benchmarks Don’t Work
Benchmarking certainly has its virtues. Comparing production time or the cost of a standard process to that of peer companies can yield important insights about your own efficiencies—and ultimately, competitiveness. But benchmarking also has its limits. When you ignore...
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- 17 May 2013
- News
Live With Former Goldman Sachs Vice Chairman Robert S. Kaplan
- 18 Feb 2014
- News
Stick with Plan A
MADDY "When I have my mind set on something, I do not create a Plan B," says Monique Maddy (MBA 1993). "I feel that it lessens my commitment and my focus. If it doesn't work out, I come up with another Plan A, which I will also relentlessly pursue." Serial entrepreneur...
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- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
The Balanced Scorecard introduced customer metrics into performance management systems. Scorecards feature all manner of wonderful objectives relating to the customer value proposition and customer outcome metrics—for example, market share, account share, acquisition,...
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by Robert S. Kaplan
- 30 Aug 2004
- Research & Ideas
Mapping Your Board’s Effectiveness
In the aftermath of such highly public and grossly damaging business debacles as Enron, Tyco, and WorldCom, much attention and plenty of criticism have been directed at those companies' corporate boards. Traditionally, board responsibilities have been to oversee the...
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by Robert S. Kaplan
Clayton S. Rose
Clayton Rose is Baker Foundation Professor of Management Practice. From 2015 until 2023 he served as president of Bowdoin College. Prior to Bowdoin, beginning in 2007, he was a member of the HBS faculty, teaching and writing on issues of... View Details
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financial services
- 19 May 2003
- Research & Ideas
Expensing Options Won’t Hurt High Tech
in lieu of higher salaries. The claim simply ignores the fact that a lack of cash need not be a barrier to compensating executives.— Zvi Bodie, Robert S. Kaplan, and Robert C....
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- 17 Mar 2010
- Working Paper Summaries
Conceptual Foundations of the Balanced Scorecard
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by Robert S. Kaplan
- 09 Mar 2011
- Working Paper Summaries
Accounting Scholarship That Advances Professional Knowledge and Practice
- Awards
University of Waterloo. Doctor of Letters, Honoris Causa
By: Robert S. Kaplan
Awarded a Doctor Honoris Causa from the University of Waterloo in 2008.
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- 24 Jan 2005
- Research & Ideas
Rethinking Activity-Based Costing
Activity-based costing, ABC, would seem to be an accurate way for managers to assign costs to the customers and products that use a department's services. But real-world use has shown ABC loses power in large-scale operations, and can be difficult to implement and...
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by Robert S. Kaplan & Steven R. Anderson