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All HBS Web
(302)
- News (68)
- Research (189)
- Multimedia (13)
- Faculty Publications (102)
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- Article
Paradise Lost (and Restored?): A Study of Psychological Safety over Time
By: Derrick P. Bransby, Michaela Kerrissey and Amy C. Edmondson
Although prior research indicates that psychological safety can fluctuate, questions about when and why remain. To gain insights into the emergence and temporal dynamics of psychological safety, we explored longitudinal data representing more than 10,000 health care...
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Keywords:
Analytics and Data Science;
Research;
Attitudes;
Working Conditions;
Well-being;
Health Industry
Bransby, Derrick P., Michaela Kerrissey, and Amy C. Edmondson. "Paradise Lost (and Restored?): A Study of Psychological Safety over Time." Academy of Management Discoveries (in press). (Pre-published online March 14, 2024.)
- 2018
- Chapter
The Strategic Imperative of Psychological Safety and Organizational Error Management
By: Amy C. Edmondson and Paul Verdin
Despite discussion in the management literature about agile organizations or learning organizations, many large organizations are top-down, slow to change, and fraught with obstacles to learning. We describe “strategy-as-learning” to contrast with the traditional...
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Edmondson, Amy C., and Paul Verdin. "The Strategic Imperative of Psychological Safety and Organizational Error Management." In How Could this Happen? Managing Errors in Organizations, edited by Jan U. Hagen. Palgrave Macmillan, 2018.
- December 1999
- Article
Psychological Safety and Learning Behavior in Work Teams
By: A. Edmondson
Edmondson, A. "Psychological Safety and Learning Behavior in Work Teams." Administrative Science Quarterly 44, no. 4 (December 1999): 350–383. (Outstanding Publication in Organizational Behavior, 2000 by the Academy of Management.)
- 18 Jul 2024
- Research & Ideas
New Hires Lose Psychological Safety After Year One. How to Fix It.
concern, idea, or mistake,” says Edmondson, who identified the importance of psychological safety in team effectiveness 30 years ago and has continued researching its impact on teams and companies. “It’s...
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- 2022
- Working Paper
Feeling Seen: Leader Eye Gaze Promotes Psychological Safety, Participation, and Voice
By: Nicole Abi-Esber, Alison Wood Brooks and Ethan Burris
Psychological safety is a hallmark of effective team functioning. Although prior work shows that characteristics of the leader influence employee judgments of psychological safety (and subsequent decisions to speak up), we know very little about “the specific behaviors...
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Keywords:
Eye Gaze;
Psychological Safety;
Voice;
Participation;
Nonverbal Behavior;
Verbal Behavior;
Ostracism;
Conversation;
Groups;
Groups and Teams;
Social Psychology;
Safety;
Leadership;
Behavior
Abi-Esber, Nicole, Alison Wood Brooks, and Ethan Burris. "Feeling Seen: Leader Eye Gaze Promotes Psychological Safety, Participation, and Voice." Harvard Business School Working Paper, No. 22-048, January 2022.
- 2009
- Working Paper
Varied Experience, Team Familiarity, and Learning: The Mediating Role of Psychological Safety
By: Bradley R. Staats, Francesca Gino and Gary P. Pisano
Prior work examining the relationship of varied experience (i.e., the concurrent completion of multiple tasks) and learning by groups finds inconsistent results. We hypothesize that team familiarity, i.e, individuals' prior shared work experience, may help explain this...
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Keywords:
Experience and Expertise;
Learning;
Performance Effectiveness;
Groups and Teams;
Social Psychology;
Familiarity
Staats, Bradley R., Francesca Gino, and Gary P. Pisano. "Varied Experience, Team Familiarity, and Learning: The Mediating Role of Psychological Safety." Harvard Business School Working Paper, No. 10-016, August 2009. (Revised May 2010, previously titled "Repetition of Interaction and Learning: An Experimental Analysis.")
- 15 Jul 2021
- Interview
The Secret to Building a Higher-Performing Company—Amy Edmondson
By: Amy C. Edmondson and Jason Marc Campbell
Research shows that organizations with higher levels of psychological safety perform better on almost any metric or KPI than organizations with a low psychological safety score. Psychological safety is "a belief that one will not be punished or humiliated for speaking...
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"The Secret to Building a Higher-Performing Company—Amy Edmondson." Selling with Love (podcast), July 15, 2021. (Formerly Superhumans at Work.)
- 18 Feb 2021
- Interview
Amy Edmondson: Are You Missing One of Your Most Important Jobs as a Manager?
By: Amy C. Edmondson and Chris Clearfield
During our conversation, we talked about:
• The renewed interest in the concept of psychological safety
• J.D. Thompson’s notion of “reciprocal coordination needs”
• How knowledge work does not produce objective or mechanical... View Details
• The renewed interest in the concept of psychological safety
• J.D. Thompson’s notion of “reciprocal coordination needs”
• How knowledge work does not produce objective or mechanical... View Details
"Amy Edmondson: Are You Missing One of Your Most Important Jobs as a Manager?" Episode 18. The Breakdown with Chris Clearfield (podcast), February 18, 2021.
- 16 Jun 2021
- Interview
Harvard Business School: How to Build Fearless Organizations
By: Amy C. Edmondson and Ron Lovett
Our guest is Amy Edmondson - Professor of Leadership and Management at Harvard Business School. Amy has authored multiple books, including her most recent, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and...
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"Harvard Business School: How to Build Fearless Organizations." No. 51. Scaling Culture (podcast), June 16, 2021.
- 2 Sep 2021
- Interview
Amy Edmondson
By: Amy C. Edmondson and Deepak Jayaraman
Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School.
Amy has been recognized by the biannual Thinkers50 global ranking of management thinkers since 2011, and most recently was ranked #3 in 2019. She studies teaming,...
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"Amy Edmondson." Episode 78. Play to Potential (podcast), September 2, 2021.
- 1 Jan 2021
- Interview
Encore Teams That Succeed with Amy Edmondson
By: Amy C. Edmondson and Wanda Wallace
Teams in which people are not afraid to speak up, to challenge, to risk saying a wild idea are teams with the best performance. Google has found that psychological safety is a key component of their best teams. Yet, people are afraid of causing trouble, looking...
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Keywords:
Psychological Safety;
Organizational Culture;
Trust;
Groups and Teams;
Performance Effectiveness
"Encore Teams That Succeed with Amy Edmondson." Out of the Comfort Zone (podcast), VoiceAmerica Talk Radio Network, January 1, 2021.
- 2002
- Working Paper
Managing the Risk of Learning: Psychological Safety in Work Teams
By: Amy C. Edmondson
Edmondson, Amy C. "Managing the Risk of Learning: Psychological Safety in Work Teams." Harvard Business School Working Paper, No. 02-062, March 2002.
- Article
Burnout in Surgery Viewed Through the Lens of Psychological Safety
By: Robert A. Swendiman, Amy C. Edmondson and Najjia N. Mahmoud
Swendiman, Robert A., Amy C. Edmondson, and Najjia N. Mahmoud. "Burnout in Surgery Viewed Through the Lens of Psychological Safety." Annals of Surgery 269, no. 2 (February 2019): 234–235.
- 4 Oct 2021
- Other Presentation
Amy Edmondson, Professor Leadership & Management at Harvard
By: Amy C. Edmondson and Guy Bloom
Amy C. Edmondson is an American scholar of leadership, teaming, and organizational learning. She is currently the Novartis Professor of Leadership at Harvard Business School.
Amy is the author of seven books and more than 75 articles and case studies.
She is... View Details
She is... View Details
"Amy Edmondson, Professor Leadership & Management at Harvard." Leadership Bites (podcast), October 4, 2021.
- 27 Jul 2021
- Interview
Amy Edmondson on How to Create a Psychologically-Safe Workplace and What to Do If You Don't Work in One
By: Amy C. Edmondson
Harvard Business School Professor and renowned business expert, Amy Edmondson, talks about the growing link between psychological safety at work and the results that high-performing teams accomplish.
She details what psychological safety is, how to create a...
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"Amy Edmondson on How to Create a Psychologically-Safe Workplace and What to Do If You Don't Work in One." Episode 430. Carey Nieuwhof Leadership Podcast, July 27, 2021.
- 2021
- Article
Reflections: Voice and Silence in Workplace Conversations
By: Amy C. Edmondson and Tijs Besieux
We highlight conversations at work as an arena of change. Drawing on and extending the psychological safety literature, we offer a new framework to distinguish between productive and unproductive forms of both voice and silence. The framework’s four...
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Keywords:
Conversation;
Silence;
Voice;
Psychological Safety;
Interpersonal Communication;
Quality;
Management Practices and Processes;
Organizational Change and Adaptation
Edmondson, Amy C., and Tijs Besieux. "Reflections: Voice and Silence in Workplace Conversations." Journal of Change Management 21, no. 3 (2021): 269–286.
- 7 Mar 2022
- Other Presentation
How to Let Go of Perfectionism
By: Amy C. Edmondson
Harvard Business School professor Amy Edmondson joins Ofosu Jones-Quartey and Leah Santa Cruz to discuss why so many of us have perfectionistic tendencies. She explains how giving ourselves permission to fail can actually lead to more success.
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"How to Let Go of Perfectionism." Well Balanced (podcast), March 7, 2022. (Season 1, Episode 18.)
- 12 Jul 2021
- Interview
LeadershipLIVE™—Dr. Amy Edmondson
By: Amy C. Edmondson and Tom Matthews
Dr. Amy Edmondson has made a career studying leadership in influential businesses, becoming a world-class leader in the process. A protege of the late Larry Wilson, she’s built a rock-solid foundation on his wisdom. Dr. Edmondson is now the Novartis Professor of...
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"LeadershipLIVE™—Dr. Amy Edmondson." LeadershipNOW (podcast), July 12, 2021.