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- All HBS Web (74)
- Faculty Publications (17)
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- 18 Oct 2022
- Research & Ideas
When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions
algorithm generates fair outcomes. As the algorithm sorts through information to optimize its objective, BEAT detects and eliminates bias at key points in the training process. For instance, BEAT could help a car service charge surge...
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by Rachel Layne
- 26 Mar 2014
- Research & Ideas
How Electronic Patient Records Can Slow Doctor Productivity
that you might be changing existing communication patterns among staff” One likely reason for the decline: processing electronic records can change the way staff members communicate with one another, clogging up what had been a well-oiled...
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- 17 Apr 2019
- Research & Ideas
How Managers Stifle Creativity
our own limited intelligence, it can be very positive. Each one of us has great brain power, but it's limited in certain ways. It's very hard for us to look at massive amounts of data and detect patterns, for example, but machines can, if...
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by Danielle Kost
- 31 May 2023
- Research & Ideas
With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines
than customers who don’t use the service as part of a routine, the authors find. “Services from streaming video to online retailing might profit from using the model because detailed data can be closely tracked and parsed to detect...
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- 07 Jun 2010
- Research & Ideas
Improving Brand Recognition in TV Ads
that tracks the eye movements of nearly 2,000 participants over 31 commercials to show how various branding patterns of activity influence consumer "zapping," or ignoring, commercials. “The days when you could tell a consumer...
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- 25 Oct 2017
- Research & Ideas
Will Machine Learning Make You a Better Manager?
learning from a technical standpoint. But, you don’t have to understand how exactly machine learning works in order to utilize it. In simplest terms, machine learning is a combination of fields, including statistics, computer science, and information retrieval, that...
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- 08 Aug 2023
- Research & Ideas
The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?
spread of epidemics, reducing congestion on highways, or finding ways to detect fraudulent transactions.The trend toward people analytics, Polzer says, is a logical extension of the era of big data, as the science of processing and...
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by Ben Rand
- 24 Nov 2009
- First Look
First Look: Nov. 24
divisions. Our two studies allow us to demonstrate that spontaneous within-game dialogue and manipulated pre-game talk lead to the same results. Download the paper: http://www.hbs.edu/research/pdf/10-039.pdf PublicationsCost Structure View Details
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Martha Lagace
- 06 Nov 2012
- First Look
First Look: November 6
are consistent with the hypothesis that firms controlled by large shareholders with excess control rights choose public debt financing over bank debt as a way of avoiding scrutiny and insulating themselves from bank monitoring. Multivoxel View Details
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Sean Silverthorne
- 12 Oct 2011
- Research & Ideas
Creating Online Ads We Want to Watch
unobtrusively measured their eye movements. The researchers parsed the camera data with the help of computer vision software that evaluated emotional response based on variations in facial features. Click to watch. Meanwhile, the eye tracker View Details
- 06 Apr 2020
- Research & Ideas
Where Do Workers Go When the Robots Arrive?
similar, negative effect on manufacturing employment, the two shocks have a strongly different impact on migration" of American workers in and out of a region, according to the paper. "In particular, while robots lead to a significant reduction in population growth,...
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- 22 Mar 2010
- Research & Ideas
One Strategy: Aligning Planning and Execution
Toyota's model may have ossified a bit, as what happened with the Dell example we discuss in chapter 1. Some of the accounts that I have seen point to an inability by management to detect long-term patterns...
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- 09 Feb 2010
- First Look
First Look: Feb. 9
differences appear to be associated with different models of development—open, distributed organizations developing systems with smaller cores. We find that core components are often dispersed throughout a system, making their detection...
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Martha Lagace
- 24 Feb 2009
- First Look
First Look: February 24, 2009
complete, and advertisers can extend this delay both to improve detection of improper partner practices and to punish partners who turn out to be rule-breakers. I capture these relationships in a screening model with delayed payments and...
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Martha Lagace
- 16 Oct 2018
- First Look
New Research and Ideas, October 16, 2018
DSMC holds as a consistent pattern in a dynamic equilibrium. Given DSMC, clusters of firms making different complementary goods, including open platforms with surrounding ecosystems, can survive and compete effectively against integrated...
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Dina Gerdeman
- 20 Dec 2011
- First Look
First Look: December 20
technological development offered by the Royal Agricultural Society of England at annual competitions between 1839 and 1939. We find that the effects of prizes on competitive entry are large, and we also detect an impact of the prizes on...
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Carmen Nobel
- 20 Nov 2006
- Research & Ideas
Open Source Science: A New Model for Innovation
become interested in the world of scientific problem solving? Karim R. Lakhani: Open source collaboration is a very different model for innovation and product development than most firms are used to. I began to wonder where we might see similar View Details
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by Martha Lagace
- 30 Jan 2019
- What Do You Think?
Who Will Measure up to These Two Remarkable Leaders?
(the) future going to come from? Which schools, if any, business or otherwise, are teaching these skills?” One way to respond to his questions is to look into the educational backgrounds of those cited as potential candidates by other readers and attempt to View Details
- 12 Jul 2016
- First Look
July 12, 2016
July–August 2016 Harvard Business Review How to Negotiate with a Liar By: John, Leslie Abstract—People, including negotiators, lie every day, so when you're trying to make a deal, it's important to defend against deception. The best strategy, says the author, is to...
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Sean Silverthorne
- 28 Aug 2018
- First Look
New Research and Ideas, August 28, 2018
scant direct empirical research on how human interaction patterns change as a result of these architectural changes. In two intervention-based field studies of corporate headquarters transitioning to more open office spaces, we...
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Dina Gerdeman