Online Care - Publications - Faculty & Research

31 Jan 2020
News

Study: Most Consumers “Care Little” About Occupational Licenses, Prefer Online Reviews

Program

Strategy for Health Care Delivery—Virtual

Summary When you improve value, everyone wins—your patients, your organization, and the global health care ecosystem. This live online program examines the latest strategies and organizational models for... View Details

Keywords: Health Care; Health Care

26 Jul 2022
Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

There’s a saying in hospitality: The customer is always right. In fact, customers might be more influential than ever, according to a study of online restaurant reviews. Yelp, the website where consumers share their service experiences,... View Details

Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail

01 Dec 2013
News

Curing Health Care

Prescriptions: Free the Data! Build a Killer App Measure Health Care's Real Costs Make Medicine Personal Leverage Human Nature Integrate Preventive Care and Payment BUSH: A passionate advocate for improving health View Details

Keywords: Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services

Web

Launching Tech Ventures | HBS Online

product management, business development, sales, or marketing role. "As someone who’s worked in a large company for the past 20-plus years, it gave me the foundation and vocabulary to engage more confidently in the venture capital and startup community." Stephanie... View Details

22 Apr 2014

HBS Health Care Webinar

This online information session will highlight the resources at HBS for students interested in pursuing a career in Health Care. There will be a brief presentation followed by a student panel discussion. Registration is required. View Details

20 Feb 2014
News

Online Patient Reviews: 6 Strategies For Doctors

05 Dec 2019
Blog Post

Addressing Unmet Needs in Health Care Using an MBA

No one can convey the impact of an MBA from Harvard Business School better than our alumni. And, when it comes to a career health care, there are a multitude of paths that one can choose. From care delivery and insurance to life sciences... View Details

07 Aug 2009
What Do You Think?

Why Can’t Americans Get Health Care Right?

Summing Up Does U.S. health care need more pull or push? There are clear symptoms that something is wrong with U.S. health care. In Edward Hare's words, "It's making us uncompetitive and turning us against each other." In this... View Details

Keywords: by Jim Heskett; Health

28 Feb 2013
Working Paper Summaries

Do Display Ads Influence Search? Attribution and Dynamics in Online Advertising

Keywords: by Pavel Kireyev, Koen Pauwels & Sunil Gupta; Advertising

01 Jun 2016
News

Taking Care of Business

favorites” online and at the April finals on campus. Here, we check in with three previous NVC winners to find out what’s new. Krishna Mahesh (MBA 2005) became aware of the low quality (and low supply) of hospital beds in India when his... View Details

Keywords: Julia Hanna

05 Dec 2008
News

Friday Interview: Consumer-Driven Health Care

March 2015 (Revised December 2016)
Case

American Well: The DTC Decision

By: Elie Ofek and Natalie Kindred

In late 2013, telehealth company American Well, which developed a digital platform that allowed patients to conduct online medical consultations with physicians, is considering pursuing a direct-to-consumer (DTC) strategy. Founded in 2006, American Well had, to date,... View Details

Citation

Educators

Purchase

26 Jun 2000
Research & Ideas

What’s an Internet Business Model? Ask a Health Care Professional

panelists went on to describe could not claim that ideal framework, the projects they described did identify niches and illuminate business issues that are already reshaping the health care field. Daniel D. Moriarty, Assistant Provost and... View Details

Keywords: by Martha Lagace; Health

24 Apr 2014
News

Student turns family health crisis into online solution

CareSolver, is an online health care service platform that offers families customized care guides as well as educational material and resources. The goal is to help caregivers... View Details

06 Feb 2014
News

Online Education Has a Loneliness Problem. Can Harvard Fix It?

20 Jul 2020
News

Responding to Racism Amid a Pandemic; LGBT Alumni Take Pride Celebration Online

Clubs News Clubs News Webinars Connect Black Alumni Taking Leadership in Turbulent Times Against the backdrop of a global pandemic, a shaky economy, and racial unrest across the country, the HBS African-American Alumni Association (HBSAAA) has quickly developed a... View Details

Keywords: Margie Kelley

14 Nov 2023
Research & Ideas

The Network Effect: Why Companies Should Care About Employees’ LinkedIn Connections

forming tangible real-world connections than it is a clarion call for employees to flock to professional online network sites. It’s just that data from social media offer unique opportunities to measure and study how networks form and to... View Details

Keywords: by Ben Rand

Web

Value Measurement for Health Care - Institute For Strategy And Competitiveness

HBS ISC Health Care Health Care Value-Based Health Care Health Care Courses Fast Facts Health Care Courses Health... View Details

07 Apr 2022
Research & Ideas

Giving Back: Consumers Care More About How Companies Donate Than How Much

giving campaign was manipulated, consumers continued to prefer the brand they felt gave a larger percentage of profits to those giving a larger sum of money. In that study, shoppers considering an online purchase were told that Brand X... View Details

Keywords: by Pamela Reynolds

Publications