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All HBS Web
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- Research (50)
- Faculty Publications (19)
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- 18 Mar 2008
- First Look
First Look: March 18, 2008
leadership is useful in identifying potentially effective spreaders of WOM among very loyal customers, it is less useful for the sample of less loyal customers. We suggest a measure of one's social network breadth may help to identify...
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Martha Lagace
- 07 Jun 2011
- First Look
First Look: June 7
indicated which topics were being searched and created content accordingly. Demand treated its 5,000 online articles published per day as an investment, not a cost, a reversal of the traditional media model. In addition to being able to View Details
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Sean Silverthorne
- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
“filthy.” “The semantic connection gives us some reassurance that consumers reading those reviews could actually infer hygiene information,” they write. Not surprisingly, customers weren’t in a hurry to visit such businesses. The...
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- 27 Jun 2017
- First Look
First Look at New Research and Ideas, June 27
publicly listed firms ranges from comment letter (CL) reviews of firms’ reporting compliance to pursuing enforcement actions against violators. Prior literature finds that firm political connections (PC) negatively predict enforcement actions, View Details
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Sean Silverthorne
- 27 Sep 2021
- Research & Ideas
Managers, Your Employees Don’t Want to Be Facebook ‘Friends’
inferences about those elements and amplify that vulnerability.” Bosses should be aware that subordinates are often hesitant to connect with them and should carefully consider whether initiating a connection request will make a particular...
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by Rachel Kim Raczka
- 01 Jun 2015
- Research & Ideas
The Surprising Benefits of Oversharing
engaging in bad behavior even more often than "frequently"— that is, they inferred an extra answer of "very frequently." When the researchers tested this possibility by asking participants to guess how often they...
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by Michael Blanding
- 05 Sep 2006
- First Look
First Look: September 5, 2006
pressures. Aid in the Aftermath of Hurricane Katrina: Humanizing Victims Predicts Intergroup Helping Authors:Amy J. C. Cuddy, Mindi Rock, and Michael I. Norton Publication:Group Processes and Intergroup Relations (in press) Abstract This research examines View Details
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Sean Silverthorne
- 10 Nov 2008
- Research Event
Social Media Leads the Future of Technology
electronic device nearby, and married couples usually do not share cell phones. Innovation will serve people who want simplicity of technology usage. As the network gets larger it becomes less relevant to individuals, she said, so people...
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by Martha Lagace
- 05 Feb 2013
- First Look
First Look: Feb. 5
concentrated among firms with high growth opportunities or firms confronting adverse circumstances, consistent with boardroom connections mattering most for firms that stand to benefit most from the information communicated and resources exchanged through the View Details
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Sean Silverthorne
- 16 Oct 2018
- First Look
New Research and Ideas, October 16, 2018
Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 5 Complementarity By: Baldwin, Carliss Y. Abstract—The purpose of this chapter is to relate the theory of task networks and technology set forth in previous chapters to...
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Dina Gerdeman
- 16 Jul 2013
- First Look
First Look: July 16
Publications 2013 pub The Network Secrets of Great Change Agents By: Battilana, Julie, and Tiziana Casciaro Abstract—Change is hard, especially in a large organization. Yet some leaders succeed-often spectacularly-at transforming their...
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Anna Secino
- 17 Oct 2006
- First Look
First Look: October 17, 2006
signal and infer quality of difficult-to-observe management practices. Prior evaluations of voluntary management programs have focused on those that lack verification mechanisms and have found little evidence that they legitimately...
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Sean Silverthorne
- 04 Dec 2007
- First Look
First Look: December 4, 2007
winter. We suggest that the presence of membership fees can lead consumers to infer a "fees -> savings" link, spurring them to increase their spending independent of the actual savings afforded by such clubs. Using both field...
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Martha Lagace
- 08 Dec 2009
- First Look
First Look: Dec. 8
to conflict, and the issues related to making causal inferences from observed correlations. We illustrate how some of these issues can be overcome in a study of mental health in post-conflict Bosnia and Herzegovina. Mental health is...
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Martha Lagace
- 04 Jun 2013
- First Look
First Look: June 4
Edelman, Benjamin, and Stephen M. Ryan Abstract—Every device connected to the global Internet needs a numeric identifier, an "Internet Protocol" address ("IP address"). The Internet's continued growth presents a challenge: most IP addresses have...
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Sean Silverthorne
- 23 Dec 2014
- First Look
First Look: December 23
interference when identifying an object from others' spatial perspectives, and relied more heavily on privileged knowledge when inferring others' beliefs. Using both experimental-causal-chain and measurement-of-mediation approaches, we...
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Carmen Nobel
- 28 Oct 2008
- First Look
First Look: October 28, 2008
Francisco Ruiz-Aliseda Abstract In their seminal 1985 paper, Katz and Shapiro study systems compatibility in settings with one-sided platforms and direct network effects. We consider systems compatibility when competing platforms are...
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Martha Lagace
- 07 Apr 2009
- First Look
First Look: April 7, 2009
inferences from the mere availability of add-ons, which in turn lead to significant changes in the perceived utility of the base good itself. Specifically, we propose that the improvements supplied by add-ons can be classified as either...
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Martha Lagace
- 24 Jun 2014
- First Look
First Look: June 24
Implicit in U.S. Tax Policy and the Costs of Unequal Growth and Recessions By: Lockwood, Benjamin, and Matthew Weinzierl Abstract—We use official data and standard optimal tax conditions to infer the positive and normative judgments...
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Sean Silverthorne
- 20 Jan 2010
- First Look
First Look: Jan. 20
about the random coefficients logit can be attributed to the lack of cross-level inference in previous research. To overcome this deficiency, we design several Monte Carlo experiments to show what the model predicts at both the individual...
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Martha Lagace