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- All HBS Web (88)
- Faculty Publications (16)
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- 23 Jun 2009
- First Look
First Look: June 23
Principles that Matter: Sustaining Software Innovation from the Client to the Web Author:Marco Iansiti Abstract Economic analysis often reviews the role of principles—such as respect for intellectual property rights—in driving innovation.... View Details
Keywords: Martha Lagace
- 17 Feb 2020
- Sharpening Your Skills
How Entrepreneurs Can Find the Right Problem to Solve
Ethnography. Observing prospects performing the job you hope to improve or replace can be extremely insightful. You may find hacks they would never tell you about in an interview or discover a whole new set of problems in their process. Emotional journaling or mapping.... View Details
Keywords: by Julia Austin
- 26 Sep 2023
- Research & Ideas
Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates
inferences on behalf of Black and Latinx and Native American software engineers.” “I could imagine a context where people use this argument even though they don't really mean it, because they know it's the more morally licensed or... View Details
Keywords: by Kristen Senz
- 12 Oct 2011
- First Look
First Look: October 12
actually consistent with design principles established by the development team? The case seeks to expand students' view of the product development process. Traditional software development projects begin with the gathering of requirements... View Details
Keywords: Sean Silverthorne
- 09 Apr 2024
- Research & Ideas
When Climate Goals, Housing Policy, and Corporate R&D Collide, Social Good Can Emerge
For almost four years, Omar Asensio and his colleagues have been studying the impact of federal energy programs on low-income neighborhoods. The intersection of technology—artificial intelligence, in particular—and public policy has long been an area of focus for... View Details
Keywords: by Glen Justice
- 19 Apr 2004
- Research & Ideas
Birth of the American Salesman
continuing to his death, Patterson promoted "scientific" salesmanship. Like Frederick W. Taylor, the founder of scientific management in production, Patterson carefully analyzed business processes and tried to perfect them. He created carefully written sales... View Details
Keywords: by Laura Linard
- 22 Oct 2021
- Research & Ideas
Want Hybrid Work to Succeed? Trust, Don’t Track, Employees
The COVID-19 pandemic made remote work more the norm than the exception, and now many companies are struggling to map out a hybrid plan that both managers and employees can embrace long term. With return-to-work policies in flux, this is... View Details
Keywords: by Michael Blanding
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
further improve efficiency, the number of stock-keeping units were reduced from about 4,000 to 1,000+, and offered special packages that included vegetables, fruit, meat, and medicine to accelerate sorting and delivery. Case 3: Product innovation Canteen View Details
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
interest in the subject was initially stimulated by the explosive growth of the Microsoft Windows operating system. The real value of Windows, we learned, was not about the product, per se, but the applications written by independent View Details
Keywords: by Martha Lagace
- 15 Apr 2002
- Research & Ideas
In the Virtual Dressing Room Returns Are A Real Problem
the right size for apparel products they are considering. Some sites offer "fit calculators" to help consumers translate their measurements into sizes. Others (for example, Public Technologies Multimedia) offer more sophisticated View Details
- 29 Sep 2003
- Research & Ideas
Why Managing Innovation is Like Theater
If you don't know where you're going, any map will do.1 This conventional wisdom sounds right to many managers. It highlights the safety of having a clear objective for your management actions. It implies that all management actions are... View Details
Keywords: by Rob Austin & Lee Devin
- 18 Feb 2015
- First Look
First Look: February 18
effects of an imperfect legal system, and social norms of fairness. We illustrate our arguments with examples from practice. Publisher's link: http://onlinelibrary.wiley.com.ezp-prod1.hul.harvard.edu/doi/10.1002/smj.2303/full February 2015 Research Policy Hidden... View Details
Keywords: Sean Silverthorne
- 26 Mar 2008
- First Look
First Look: March 26, 2008
Details Harvard Business School Case 608-109 Three-quarters of Specialisterne's expert software testing staff are diagnosed with some form of Autistic Spectrum Disorder (ASD). Usually a handicap, ASD conveys talents especially suited to... View Details
Keywords: Martha Lagace
- 18 Mar 2008
- First Look
First Look: March 18, 2008
given that product architecture has been shown to be an important predictor of, among other things: product performance, product variety, process flexibility, and future industry evolution. We explore this relationship in the software... View Details
Keywords: Martha Lagace
- 23 Feb 2009
- Research & Ideas
Creative Entrepreneurship in a Downturn
acquisition and retention, costs and productivity, firm scope, pricing, growth platforms, etc. Some of the finest examples of business model innovations, whether it is IBM's outsourcing of key elements of the IBM PC or Salesforce.com's offering of View Details
Keywords: by Martha Lagace
- 15 Jul 2014
- First Look
First Look: July 15
performance to provide quantitative insight into the link between a firm's business model choices and its profit consequences. The method is applied to Walmart by building a qualitative representation of its business model and mapping... View Details
Keywords: Carmen Nobel
- 27 Sep 2016
- First Look
September 27, 2016
subsidized by the organizations employing the executives that participate in them. To understand the ongoing transformation of the industry, we use a large database of interviews with participants in executive development programs at HBS—and executives in their... View Details
Keywords: Sean Silverthorne
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
a January 2, 2004, article in the Wall Street Journal, large corporations are increasingly unwilling to pay for expensive upgrades to software programs. This indicates that software providers are overserving... View Details
- 01 Mar 2011
- First Look
First Look: March 1
chief supply-chain management officer, chief human resources officer, and CEO. It offers a road map for ambitious managers who want to know which skills they should focus on developing in order to rise up the chain of command. Read the... View Details
Keywords: Sean Silverthorne
- 15 Jan 2013
- First Look
First Look: January 15
maps and financial data relating to the processes used during (1) an office visit to a plastic surgeon for three different diagnoses and (2) application and removal of three different casts in the orthopedic cast room. Students calculate... View Details
Keywords: Sean Silverthorne