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All HBS Web
(1,818)
- News (364)
- Research (910)
- Events (37)
- Multimedia (11)
- Faculty Publications (589)
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- September 2005 (Revised February 2007)
- Case
Angels and Devils: Best Buy's New Customer Approach (A)
In November 2004, The Wall Street Journal reported that consumer electronics retailer Best Buy's new customer approach was to shun the "devils" among its customers. The "customer centricity" initiative, which was led by Best Buy's CEO Brad Anderson, was based on an...
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Keywords:
History;
Customer Relationship Management;
Opportunities;
Marketing Strategy;
Leadership Style;
Problems and Challenges;
Growth and Development Strategy;
Retail Industry;
Electronics Industry
Elberse, Anita, John T. Gourville, and Das Narayandas. "Angels and Devils: Best Buy's New Customer Approach (A)." Harvard Business School Case 506-007, September 2005. (Revised February 2007.)
- April 2002 (Revised September 2004)
- Background Note
International Entrepreneurial Bibliography
Lists information sources relevant for entrepreneurs and for those who finance them in an international context. Includes three types of sources: newspapers and online information services, journals and periodicals, and books.
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Kuemmerle, Walter. "International Entrepreneurial Bibliography." Harvard Business School Background Note 802-186, April 2002. (Revised September 2004.)
- 4 Oct 2007
- Other Presentation
Value-Based Health Care Delivery: Implications for Providers
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and "How Physicians Can Change the Future of Health Care," Journal of the American...
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Porter, Michael E. "Value-Based Health Care Delivery: Implications for Providers." Daniel C. Tosteson Lecture, Harvard Medical School, Boston, MA, October 4, 2007.
- 12 Oct 2007
- Other Presentation
Value-Based Competition in Health Care: Implications for Employers
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, “How Physicians Can Change the Future of Health Care ” Journal of the American...
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Porter, Michael E. "Value-Based Competition in Health Care: Implications for Employers." Business Council of Williamsburg, VA, Williamsburg, VA, October 12, 2007.
- 10 Dec 2008
- Other Presentation
New Research: Value-Based Health Care Delivery
By: Michael E. Porter and Rebecca Weintraub
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and "How Physicians Can Change the Future of Health Care," Journal of the...
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Porter, Michael E., and Rebecca Weintraub. "New Research: Value-Based Health Care Delivery." Microeconomics of Competitiveness Faculty Workshop, Institute for Strategy and Competitiveness, Boston, MA, December 10, 2008.
- 1 May 2009
- Other Presentation
Value-Based Health Care Delivery
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and "How Physicians Can Change the Future of Health Care," Journal of the...
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Porter, Michael E. "Value-Based Health Care Delivery." Kaiser Permanente Executive Leadership Program, Boston, MA, May 1, 2009.
- 8 May 2009
- Other Presentation
Value-Based Health Care Delivery
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and ―How Physicians Can Change the Future of Health Care, Journal of the American...
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Porter, Michael E. "Value-Based Health Care Delivery." Medical Technology Leadership Forum, Boston, MA, May 8, 2009.
- 13 May 2009
- Other Presentation
Value-Based Health Care Delivery
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and "How Physicians Can Change the Future of Health Care," Journal of the...
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Porter, Michael E. "Value-Based Health Care Delivery." Opening Ceremony, Nyenrode Business Universiteit, Life Sciences & Healthcare Institute, Breukelen, Netherlands, May 13, 2009.
- 15 Sep 2009
- Other Presentation
Value-Based Health Care Delivery
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and "How Physicians Can Change the Future of Health Care," Journal of the...
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Porter, Michael E. "Value-Based Health Care Delivery." Medicaid Leadership Forum, Princeton, NJ, September 15, 2009.
- 23 Sep 2009
- Other Presentation
Value-Based Health Care Delivery
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and "How Physicians Can Change the Future of Health Care," Journal of the...
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Porter, Michael E. "Value-Based Health Care Delivery." Baylor Health Care System, Dallas, TX, September 23, 2009.
- 30 Sep 2009
- Other Presentation
Value-Based Health Care Delivery
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and "How Physicians Can Change the Future of Health Care", Journal of the...
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Porter, Michael E. "Value-Based Health Care Delivery." Children's Hospital of Philadelphia, Philadelphia, PA, United States, September 30, 2009.
- 5 Nov 2009
- Other Presentation
Value-Based Health Care Delivery
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and ―How Physicians Can Change the Future of Health Care, Journal of the American...
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Porter, Michael E. "Value-Based Health Care Delivery." Introduction to Social Medicine, Harvard Medical School, Boston, MA, November 5, 2009.
- 16 Dec 2009
- Other Presentation
Value-Based Health Care Delivery
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and "How Physicians Can Change the Future of Health Care," Journal of the...
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Porter, Michael E. "Value-Based Health Care Delivery." Cleveland Clinic Strategy Retreat, Cleveland, OH, December 16, 2009.
- 10 Mar 2010
- Other Presentation
Value-Based Health Care Delivery
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and "How Physicians Can Change the Future of Health Care," Journal of the...
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Porter, Michael E. "Value-Based Health Care Delivery." Managing Global Health, Harvard Business School, Boston, MA, March 10, 2010.
- June 1994 (Revised December 1997)
- Case
Safeway, Inc.'s Leveraged Buyout (C): Media Response
Focuses exclusively on the controversy by presenting the media responses to the LBO and its aftermath, including full text of Faludi's interview with Safeway CEO Peter Magowan, and her subsequent Journal article.
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Wruck, Karen, and Steve-Anna Stephens. "Safeway, Inc.'s Leveraged Buyout (C): Media Response." Harvard Business School Case 294-141, June 1994. (Revised December 1997.)
- Research Summary
Consumer-Driven Health Care
Since 1999, Professor Herzlinger's work in this area has provided the major impetus for the transformation of the health care sector: first in new consumer-driven insurance products sold by established insurers such as Aetna, United and CIGNA, as well as...
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- February 2019 (Revised September 2019)
- Case
Theranos: The Unicorn That Wasn't
By: Joseph B. Fuller and John Masko
In 2003, 19-year-old Elizabeth Holmes founded a startup dedicated to making blood testing easier and more affordable. By 2015, her company, Theranos, was worth $9 billion. It boasted a star-studded board and contracts with national pharmacy and supermarket chains...
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Keywords:
Theranos;
Blood;
Lab Testing;
Fraud;
Holmes;
Balwani;
Shultz;
Carreyrou;
Securities And Exchange Commission;
Food And Drug Administration;
FDA;
SEC;
Health Testing and Trials;
Corporate Accountability;
Organizational Culture;
Misleading and Fraudulent Advertising;
Crime and Corruption;
Entrepreneurship;
Medical Devices and Supplies Industry
Fuller, Joseph B., and John Masko. "Theranos: The Unicorn That Wasn't." Harvard Business School Case 319-068, February 2019. (Revised September 2019.)
- July 2023 (Revised November 2023)
- Supplement
Equity Restructuring at Dell Technologies: Buy Out, Buy Up, Buy In (B)
By: Stuart C. Gilson and Sarah L. Abbott
Following Dell’s return to the public market in 2018, the company’s stock underperformed. In June 2020, the Wall Street Journal reported that Dell was exploring various options with respect to its majority stake in the virtualization software company VMware.
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Keywords:
Recapitalization;
Reverse Merger;
Spin Off;
Public Ownership;
Restructuring;
Technology Industry;
United States
Gilson, Stuart C., and Sarah L. Abbott. "Equity Restructuring at Dell Technologies: Buy Out, Buy Up, Buy In (B)." Harvard Business School Supplement 224-006, July 2023. (Revised November 2023.)
- February 2019 (Revised February 2020)
- Case
Theranos: Who Has Blood on Their Hands? (A)
By: Nien-hê Hsieh, Christina R. Wing, Emilie Fournier and Anna Resman
This case covers the rise and fall of Theranos, the company founded by Elizabeth Holmes in 2004 to revolutionize the blood testing industry by creating a device that could provide from a small finger prick the same results and accuracy as intravenous blood draws. As...
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Keywords:
Health Testing and Trials;
Corporate Accountability;
Organizational Culture;
Misleading and Fraudulent Advertising;
Crime and Corruption;
Ethics;
Entrepreneurship;
Lawsuits and Litigation
Hsieh, Nien-hê, Christina R. Wing, Emilie Fournier, and Anna Resman. "Theranos: Who Has Blood on Their Hands? (A)." Harvard Business School Case 619-039, February 2019. (Revised February 2020.)
- 9 Oct 2007
- Other Presentation
Value-Based Health Care Delivery: Implications for Providers
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and "How Physicians Can Change the Future of Health Care," Journal of the...
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Porter, Michael E. "Value-Based Health Care Delivery: Implications for Providers." Herbert L. Abrams Lecture, Brigham and Women's Hospital, Boston, MA, October 9, 2007.