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- All HBS Web (109)
- Faculty Publications (10)
- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
other's participation on board the same platform in order to generate any economic value. In traditional one-sided markets, firms serve different types of customers, but they lack the interdependency: For instance, hair salons can choose...
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- 04 Apr 2011
- HBS Case
Reinventing the National Geographic Society
case study in 1994 when Fahey was CEO of Time Life, ironically facing many of the same challenges with earlier generations of media and technology. Fifteen years later it was an opportunity to observe an elite View Details
- 19 Apr 2004
- Research & Ideas
Birth of the American Salesman
Electric, and Carnegie Steel were all founded in the 1880s; in the following decade came Wrigley's Chewing Gum, General Electric, Burroughs, and Pepsico. These companies developed modern sales techniques, created procedures for management...
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by Laura Linard
- 19 Oct 2021
- Research & Ideas
Fed Up Workers and Supply Woes: What's Next for Dollar Stores?
They all started out with this mentality, which I would argue is like the modern Five & Dime, with treasure hunt. Treasure hunt from a retail standpoint means when you go in, every time the merchandise is different. People go in...
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- 28 Jul 2008
- Research & Ideas
Making the Decision to Franchise (or not)
customer-facing operating environment affects organizational design choices such as control systems, incentives, performance measurement, and ownership structures," explains Campbell. "Even firms that have very standardized business models in terms of products, labor,...
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- Web
Winners & Runners-up - New Venture Competition
Brian Robertson, HBS; Claire Broido Social Enterprise Track Winner Owner and operator of solar power generation assets in the U.S.A. Policlinicus Ed Kanalosh, HBS; Shuhrat Kuziev, HBS; Mark Schupak Social Enterprise Track Runner-Up...
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- 15 Mar 2017
- Lessons from the Classroom
More Than 900 Examples of How Climate Change Affects Business
This word cloud is composed of blog posts by more than 900 students describing how individual organizations are likely to be affected by climate change. Image by Patrick Clapp Last fall, first-year MBA students at Harvard Business School received a new assignment in...
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- 18 Aug 2003
- Research & Ideas
How New Managers Become Great Managers
promoted to vice president and divisional merchandise manager for furniture and decorative supplies. There she had profit and loss responsibility for $350 million and twelve people in an area with poor assortment of merchandise, flat...
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by Linda Hill
- 23 Aug 2006
- Op-Ed
The Real Wal-Mart Effect
the form of lower prices. There is general agreement that Wal-Mart prices are significantly lower than its competitors. Assuming that the company's prices are 8 percent lower—at the low end of the estimates from various studies summarized...
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- 12 Jan 2016
- First Look
January 12, 2016
exposure to workplace attributes that contribute to poor health. We used General Social Survey data to estimate differential exposures to workplace conditions, results from a meta-analysis that estimated the effect of workplace conditions...
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Carmen Nobel
- 02 Aug 2020
- What Do You Think?
Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?
Korrawin SUMMING UP Will Digital Experimentation Take Hold in Industies Outside High Tech? The several responses to this month’s column generally were favorable to the notion that experimentation is gaining momentum as an everyday habit...
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- 06 Feb 2013
- What Do You Think?
Is ‘Conscious Capitalism’ an Antidote to Income Inequality?
capitalism" he believes it fosters. He thinks private sector responsibility is the answer and his prescription is described in a new book, Conscious Capitalism, that he coauthored. Conscious capitalism is made up of four elements: a purpose higher than merely View Details
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by James Heskett
- 01 Jun 2022
- News
A Sustainable Solution for Fashion
emissions are produced by the industry, and the amount of textile waste generated each year could fill 20,000 football stadiums, Theuerkauf explains, adding that, “even in 2022, excess inventory is still put in landfills and burned.” To...
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April White
- 10 Feb 2003
- Research & Ideas
Commodity Busters: Be a Price Maker, Not a Price Taker
Insurance built a wonderful business by selecting relatively low-risk customers from among generally high-risk motorcyclists. Step 4: Keep it simple. Don't shoot yourself in the foot by mismanaging your own product or service line. Many...
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by Benson P. Shapiro
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
link improvements in their daily processes to achievement of high-level strategic objectives. The Balanced Scorecard framework describes strategy with strategic objectives, measures, targets, and initiatives. (See Figure 2-1.) Strategic objectives and measures can be...
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by Robert S. Kaplan & David P. Norton
- 01 Aug 1998
- News
High Honors
an entrepreneur. With several other HBS graduates, he undertook a decidedly low-tech startup: plastic phone book covers to carry local advertisements in Massachusetts. The company, the National Merchandising Corporation, was such a...
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- 15 Oct 2007
- Research & Ideas
Businesses Beware: The World Is Not Flat
foreign direct investment. The other thing that surprised me was that some indicators of globalization aren't increasing as many experts have claimed. There is general agreement that the international share of total Internet traffic is...
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by Martha Lagace
- 01 Feb 1997
- News
Doing It Your Way
your fixed costs," Bhide says. "But if, for example, you want to create a business that solves other companies' design or engineering problems, then you have an interesting opportunity. Just by working harder and faster than your competitor you'll be likely to View Details
- 01 Mar 2008
- News
Negotiating with Wal-Mart
joint vision and problem-solving process, information sharing, and generally moving away from the “lowest common denominator” pricing issues that had defined their interactions previously. From 1987, when Muccio initiated the changes, to...
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- 23 Oct 2015
- News